December 4, 2024 We informed the Manager, Frank to enforce zero tolerance policy for negligence because in one month, two times, they got our order wrong!The order takes one hour to get delivered, and by the time we get the pizzas, they are cold. When we call about our order is wrong, it takes another hour to get the correct pizza, so we are left waiting for two hours to enjoy warm pizza! THIS IS UNACCEPTABLE!! Also, the driver leaves our pizzas at the door instead handing it to us. Last March there was a hair in our pizza which we sent back. Senior management must take action on this matter and well train their staff. Papa Johns must take responsibility of their negligence. I’m waiting for a response from management.
Vegetarian options: There are no vegetarian options! We inform Papa Johns with strict instructions of our vegetarian restrictions and allergies and still Papa Johns get the order wrong and send us pizza with meat. NEGLIGENCE IS UNACCEPTABLE!
Dietary restrictions: We are strictly vegetarian and they sent us a pepperoni pizza!!
Atmosphere: 1
Food: 1
Service: 1
andy gonzales
Hairy should be wearing a hair net for his beard if he's going to be staring down making pizzas.
Yela Rodriguez
Paid for Buffalo wings and this is what I got smh
L Hern
Always delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
*Wonder Woman* (Nitrate36)
My two large two topping pizzas came out perfect!!! I custom ordered them and the girl working by herself at the time really did an outstanding job! It’s been a long time since my order hasn’t been ruined so I’m very happy with today’s results with the food and customer service!!!!
Atmosphere: 4
Food: 5
Service: 5
Harley Charlie
Very professional and courteous professional good pizza ?
Addy
We order 3 pizzas tonight and all of our pizzas were undercooked!!
My daughter was so grossed out, we put in a complaint as well. There should be no reason for this to occur especially when spending over $90!!
Atmosphere: 1
Food: 1
Service: 1
Nicholas Knight
So technically I went to the George dieter location but they aren't showing up in the locations. I ordered a pepperoni, garden fresh, Philly cheese steak, and garlic bread sticks. The garlic bread sticks have no flavor, no garlic, just dry sticks of bread. The garden fresh was nothing but olives all tossed in the center of the pizza and the Philly cheesesteak pizza was really only cheese. And all of this was just under $60, it makes no since.
Atmosphere: 4
Food: 1
Service: 4
Glad Rubbermaid
My pepperoni pizza without marinara but very delicious, it's already here so we eat it
Delivery was fast and pizza tasted as expected! Thank you!
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
Nicholas Kight
So technically I want to the George dieter location but they aren't showing up in the locations. I ordered a pepperoni, garden fresh, Philly cheese steak, and garlic bread sticks. The garlic bread sticks have no flavor, no garlic, just dry sticks of bread. The garden fresh was nothing but olives all tossed in the center of the pizza and the Philly cheesesteak pizza was really only cheese. And all of this was just under $60, it makes no since.
Atmosphere: 4
Food: 1
Service: 4
Carlos Palomo
Excellent pizza and service like
Atmosphere: 3
Food: 5
Service: 5
Ricardo Aguirre
Good service never had any issues every time I buy from
Atmosphere: 5
Food: 5
Service: 5
Dave Gutierrez
Great food and very good service and better ingredients better pizza ?.
December 4, 2024
We informed the Manager, Frank to enforce zero tolerance policy for negligence because in one month, two times, they got our order wrong!The order takes one hour to get delivered, and by the time we get the pizzas, they are cold. When we call about our order is wrong, it takes another hour to get the correct pizza, so we are left waiting for two hours to enjoy warm pizza!
THIS IS UNACCEPTABLE!! Also, the driver leaves our pizzas at the door instead handing it to us.
Last March there was a hair in our pizza which we sent back. Senior management must take action on this matter and well train their staff. Papa Johns must take responsibility of their negligence. I’m waiting for a response from management.
Vegetarian options: There are no vegetarian options! We inform Papa Johns with strict instructions of our vegetarian restrictions and allergies and still Papa Johns get the order wrong and send us pizza with meat. NEGLIGENCE IS UNACCEPTABLE!
Dietary restrictions: We are strictly vegetarian and they sent us a pepperoni pizza!!
Atmosphere: 1
Food: 1
Service: 1
Hairy should be wearing a hair net for his beard if he's going to be staring down making pizzas.
Paid for Buffalo wings and this is what I got smh
Always delicious 😋
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
My two large two topping pizzas came out perfect!!! I custom ordered them and the girl working by herself at the time really did an outstanding job! It’s been a long time since my order hasn’t been ruined so I’m very happy with today’s results with the food and customer service!!!!
Atmosphere: 4
Food: 5
Service: 5
Very professional and courteous professional good pizza ?
We order 3 pizzas tonight and all of our pizzas were undercooked!!
My daughter was so grossed out, we put in a complaint as well. There should be no reason for this to occur especially when spending over $90!!
Atmosphere: 1
Food: 1
Service: 1
So technically I went to the George dieter location but they aren't showing up in the locations. I ordered a pepperoni, garden fresh, Philly cheese steak, and garlic bread sticks. The garlic bread sticks have no flavor, no garlic, just dry sticks of bread. The garden fresh was nothing but olives all tossed in the center of the pizza and the Philly cheesesteak pizza was really only cheese. And all of this was just under $60, it makes no since.
Atmosphere: 4
Food: 1
Service: 4
My pepperoni pizza without marinara but very delicious, it's already here so we eat it
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chocolate Brownie
20 + minutes waiting for a delivery pick up
Service: 1
Restaurantji Recommends
Delivery was fast and pizza tasted as expected! Thank you!
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
So technically I want to the George dieter location but they aren't showing up in the locations. I ordered a pepperoni, garden fresh, Philly cheese steak, and garlic bread sticks. The garlic bread sticks have no flavor, no garlic, just dry sticks of bread. The garden fresh was nothing but olives all tossed in the center of the pizza and the Philly cheesesteak pizza was really only cheese. And all of this was just under $60, it makes no since.
Atmosphere: 4
Food: 1
Service: 4
Excellent pizza and service like
Atmosphere: 3
Food: 5
Service: 5
Good service never had any issues every time I buy from
Atmosphere: 5
Food: 5
Service: 5
Great food and very good service and better ingredients better pizza ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza
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