Papa Johns Pizza
12371 Edgemere Blvd C #201, El Paso
(915) 849-0802
Recent Reviews
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Best pizza I have had in a long time. It was exactly how I ordered it! Friendly staff!!
Every time they send me an email that my order is ready it's not they still make me wait like 10 minutes.
Pizzas are always prepared on time and the staff is friendly. Thanks guys!
The pizza is pretty tasty and inside the restaurant could use another bench since you will be waiting a while. Every time I have ordered from here being (4-5 times) I was given an estimated time of completion. This Papa John’s location seems to find it impossible to have the order ready in that time. I have waited an extra 10-30 mins each order.
I love Papa John’s but this is really making me consider if it is worth the wait.
The staff I have talked to have all been nice and helpful. Just slow.
We arrived with a digital gift card we ordered our food. As we were about to pay the lady in the front desk said they couldn’t take the gift card. I asked her how are you not able to take it it’s a papa John’s gift card. She replied it doesn’t have numbers and we don’t have a scanner. She was just rude after that. Horrible experience. January 1, 2025. Around 7 pm.
They didn't put cheese on my pizza
Waited 3 hours for a order to find out it was given to someone else was a bit frustrating but Lillian I believe is how you spell it was able to assist me and re made the order super quick I appreciate her friendliness and professionalism as she was still able to help me out thank you Lillian 🙏🏽
They ran out of the bone in wings so I asked for a refund. I still haven’t received the refund. This happened on Halloween 2024. Martin was the individual that was meant to refund me.
Atmosphere: 1
Food: 1
Service: 1
They always cook the pizza to perfection
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
At least they have the decency to warn or let people wait for their food that never arrived
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff are unprofessional and under prepared for orders. The employees seem more concerned with the work then with the people. Recieved a text saying my order was ready so I headed there. Waited another 30 minutes for my order while people that came and left after me. I called and received a rude response saying they are getting to it.
I was so excited to get some pizza but sadly had a terrible experience.
Ordered online, went to pick up, the idiots gave my order to someone else. Papa John's on Edgemere ????. Keep your sorry, I don't need it.
Atmosphere: 1
Food: 1
Service: 1
This place sucks in every element.. service, timing, everything. My pizza wasn’t ready so I had to sit down and wait. Come 20mins later, it was ready just nobody bothered to let me know. Haha crazy how they run this place like a bunch of high school dropouts
Atmosphere: 1
Food: 1
Service: 1
People that work there are air heads n dont know anything really need new Employees ugh
Atmosphere: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I don't even know where to start with this review. Papa John's Pizza. I called to order a meat lovers with pineapples on the meat lovers itself. I guess Papa John's is outsourcing to call centers for taking the orders on the phone. I had a very hard time understanding what she was saying and had to ask about five different times to repeat herself. When I got there to pick up my pizza to my surprise I ended up getting a meat lovers and a pineapple pizza! Yes a pizza with pineapple only two pizzas! and they were both soggy and unpalatable.
Atmosphere: 1
Food: 1
Service: 1
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