Papa Johns Pizza
12371 Edgemere Blvd C #201, El Paso
(915) 849-0802
Recent Reviews
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About 12 mushrooms for one topping large pizza lmao what a joke for these prices 🤡🤡🤡
I ordered a pizza for take out and I was looking forward to a delicious pepperoni, stuffed crust pizza. But when I walked in to pay for my pizza, the cashier was wearing a black shirt full of pet hair. Then as I looked toward the back, the guys that were building, the pizzas did not have hair, nets or beard nets. I immediately lost my appetite and was just thinking there may be hair in my pizza slices. I had a couple slices but was carefully looking out for hair in it. Won’t be going back to this location again.
Atmosphere: 1
Food: 1
Service: 1
We waited 40 min for our food. The attitude of the cashier was bad. The pizza could've been better.
Atmosphere: 1
Food: 3
Service: 1
Went to pickup an order, service is not what I expected, and for sure service can be improved.
Atmosphere: 1
Food: 4
Service: 1
Best pizza I have had in a long time. It was exactly how I ordered it! Friendly staff!!
Atmosphere: 5
Food: 5
Service: 3
Every time they send me an email that my order is ready it's not they still make me wait like 10 minutes.
Pizzas are always prepared on time and the staff is friendly. Thanks guys!
The pizza is pretty tasty and inside the restaurant could use another bench since you will be waiting a while. Every time I have ordered from here being (4-5 times) I was given an estimated time of completion. This Papa John’s location seems to find it impossible to have the order ready in that time. I have waited an extra 10-30 mins each order.
I love Papa John’s but this is really making me consider if it is worth the wait.
The staff I have talked to have all been nice and helpful. Just slow.
We arrived with a digital gift card we ordered our food. As we were about to pay the lady in the front desk said they couldn’t take the gift card. I asked her how are you not able to take it it’s a papa John’s gift card. She replied it doesn’t have numbers and we don’t have a scanner. She was just rude after that. Horrible experience. January 1, 2025. Around 7 pm.
They didn't put cheese on my pizza
Restaurantji Recommends
Waited 3 hours for a order to find out it was given to someone else was a bit frustrating but Lillian I believe is how you spell it was able to assist me and re made the order super quick I appreciate her friendliness and professionalism as she was still able to help me out thank you Lillian 🙏🏽
They ran out of the bone in wings so I asked for a refund. I still haven’t received the refund. This happened on Halloween 2024. Martin was the individual that was meant to refund me.
Atmosphere: 1
Food: 1
Service: 1
They always cook the pizza to perfection
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
At least they have the decency to warn or let people wait for their food that never arrived
Atmosphere: 1
Food: 1
Service: 1
Staff are unprofessional and under prepared for orders. The employees seem more concerned with the work then with the people. Recieved a text saying my order was ready so I headed there. Waited another 30 minutes for my order while people that came and left after me. I called and received a rude response saying they are getting to it.
I was so excited to get some pizza but sadly had a terrible experience.
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