I’m a student at Franklin High, and we get lunch from 12:05 to 12:50. I arrived at Panda House around 12:25, which should’ve been plenty of time. They took my order right away, and the price went up from $8 to $9, which already feels overpriced for a student bowl.
But the real issue was the service. I waited about 15 minutes, and during that time I was basically ignored—staff kept walking right past me without even acknowledging I was waiting. When I finally got my food, it was cold, like metal-cold, and after eating it I felt sick.
I used to really like their food, but today was honestly terrible. Between the long wait, being ignored, and getting served cold food, this was a huge disappointment.
Atmosphere: 4
Food: 1
Service: 1
cristian marrufo
Everything was very delicious. Putting 4 stars no soy sauce or chili. Staff is really nice!
NAVYLIVE4DASTRIKE Hugo Melchor
Very clean. Nice waitress. The food was not a great authentic Chinese flavor. It really lacks in taste of authentic flavors 😋 😩 I wish to go back when it's better. Great prices. Portions on the special were good. Thanks Disabled Navy Vet.
Atmosphere: 4
Food: 2
Service: 5
JCR Lemon
Was expecting a little more food for the price, flavor was good but very soggy rice.
Atmosphere: 4
Food: 3
Service: 4
Noelle H
Food arrived still hot, with crispy egg rolls. Good size portions, especially for a lunch special. and taste was more like west coast Chinese food than most El Paso restaurants. Cost is low for food quality, and the menu offers a huge selection. I recommend trying your favorite dish to see if Panda House does it better.
Food: 5
Service: 5
Jesse Bardock
07/11 12PM was greeted by Jonathan. Very friendly and welcoming person. First time here and was impressed with the service, timing and food. Kudos to this place and my friend Jonathan!
Atmosphere: 5
Food: 5
Service: 5
Juan Palomares
Good food, good prices, excellent customer service. 👌
Atmosphere: 5
Food: 5
Service: 5
The realcicci Icci
stop giving me scraps and leftovers from the bottom of the tray
Atmosphere: 1
Food: 1
Service: 1
Lionel C
This isn't that old Chinese restaurant. This is the ✨️NEW PANDA 🐼 HOUSE Restaurant✨️. Food is delicious and hot and fresh. It's super clean, and the waitress is super nice 😊we finally found a Chinese restaurant in our neighborhood that is clean, and the food is delicious. Thank you PANDA 🐼 crew.
Atmosphere: 5
Food: 5
Service: 5
Jacky Vasquez
I’ve been here a couple times. I have only ordered to go it’s still hot when I get home to enjoy it. I live 30 minutes away. I live there buffalo wings,mango shrimp I like that there lunch plates comes w a egg roll.
Great food! This place uses eggs and all kinds of crunchy onions in their fried rice(s). You don't see that much anymore. No gross frozen peas and carrots mixed in. The service is just as good as the food. This is my go to place for Chinese food.
Atmosphere: 5
Food: 5
Service: 5
weitrhino
Just grabbed lunch here today, carryout. Teriyaki chicken was dried out, tough, and chewy then drowned in sauce as if that would make it fresh. There was no one in the place at 1:30 and the food clearly was not freshly prepared. Seems like it's been under a heat lamp since yesterday.
No second chances. If they cared enough to sell fresh food I'd be back but this clearly wasn't. Nothing about it was good.
Atmosphere: 3
Food: 1
Service: 4
Mike
Food was very dry and seemed like it was reheated from days ago. Not fresh.
Atmosphere: 2
Food: 1
Service: 3
Bailey Cardona
Fire Bianca I told her 2 Chalmane and she gave me 1. ONLY 1. I ASKED FOR 2. BIANCA COUNT YOUR DAYS
Lupe Tena
Food is delicious, pretty good portions for lunch special, and it also comes with an egg roll and a soup of your choice. Good service with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour & Wonton Soup, Almond & Cashew Chicken, Egg Drop Soup
I’m a student at Franklin High, and we get lunch from 12:05 to 12:50. I arrived at Panda House around 12:25, which should’ve been plenty of time. They took my order right away, and the price went up from $8 to $9, which already feels overpriced for a student bowl.
But the real issue was the service. I waited about 15 minutes, and during that time I was basically ignored—staff kept walking right past me without even acknowledging I was waiting. When I finally got my food, it was cold, like metal-cold, and after eating it I felt sick.
I used to really like their food, but today was honestly terrible. Between the long wait, being ignored, and getting served cold food, this was a huge disappointment.
Atmosphere: 4
Food: 1
Service: 1
Everything was very delicious. Putting 4 stars no soy sauce or chili.
Staff is really nice!
Very clean. Nice waitress. The food was not a great authentic Chinese flavor. It really lacks in taste of authentic flavors 😋 😩 I wish to go back when it's better. Great prices. Portions on the special were good. Thanks Disabled Navy Vet.
Atmosphere: 4
Food: 2
Service: 5
Was expecting a little more food for the price, flavor was good but very soggy rice.
Atmosphere: 4
Food: 3
Service: 4
Food arrived still hot, with crispy egg rolls. Good size portions, especially for a lunch special. and taste was more like west coast Chinese food than most El Paso restaurants. Cost is low for food quality, and the menu offers a huge selection. I recommend trying your favorite dish to see if Panda House does it better.
Food: 5
Service: 5
07/11 12PM was greeted by Jonathan. Very friendly and welcoming person. First time here and was impressed with the service, timing and food. Kudos to this place and my friend Jonathan!
Atmosphere: 5
Food: 5
Service: 5
Good food, good prices, excellent customer service. 👌
Atmosphere: 5
Food: 5
Service: 5
stop giving me scraps and leftovers from the bottom of the tray
Atmosphere: 1
Food: 1
Service: 1
This isn't that old Chinese restaurant. This is the ✨️NEW PANDA 🐼 HOUSE Restaurant✨️. Food is delicious and hot and fresh. It's super clean, and the waitress is super nice 😊we finally found a Chinese restaurant in our neighborhood that is clean, and the food is delicious.
Thank you
PANDA 🐼 crew.
Atmosphere: 5
Food: 5
Service: 5
I’ve been here a couple times. I have only ordered to go it’s still hot when I get home to enjoy it. I live 30 minutes away. I live there buffalo wings,mango shrimp I like that there lunch plates comes w a egg roll.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food! This place uses eggs and all kinds of crunchy onions in their fried rice(s). You don't see that much anymore. No gross frozen peas and carrots mixed in. The service is just as good as the food. This is my go to place for Chinese food.
Atmosphere: 5
Food: 5
Service: 5
Just grabbed lunch here today, carryout. Teriyaki chicken was dried out, tough, and chewy then drowned in sauce as if that would make it fresh. There was no one in the place at 1:30 and the food clearly was not freshly prepared. Seems like it's been under a heat lamp since yesterday.
No second chances. If they cared enough to sell fresh food I'd be back but this clearly wasn't. Nothing about it was good.
Atmosphere: 3
Food: 1
Service: 4
Food was very dry and seemed like it was reheated from days ago. Not fresh.
Atmosphere: 2
Food: 1
Service: 3
Fire Bianca I told her 2 Chalmane and she gave me 1. ONLY 1. I ASKED FOR 2. BIANCA COUNT YOUR DAYS
Food is delicious, pretty good portions for lunch special, and it also comes with an egg roll and a soup of your choice. Good service with a smile
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot and Sour & Wonton Soup, Almond & Cashew Chicken, Egg Drop Soup
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