Pho Tre Bien Cafe
12302 Montana Ave #502, El Paso
(915) 304-0444
Recent Reviews
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Super yummy! We had the pho the other night, and I came back for the lunch specials today. I had the tre bien with pork and rice. Yum!!
The lunch special is GREAT! You get to enjoy both pho and a banh mi without feeling overly full. The food is absolutely delicious!
Good food and nice place
I’ve been to this restaurant several times in the past, but this most recent visit was by far the worst. The customer service was nearly nonexistent — we waited far too long to be greeted or helped, and I even saw two other customers walk out after being left unattended. The speed of service has drastically declined, and unfortunately, so has the quality of the food. What used to be a go-to spot now feels like a place that’s lost its standard. Really disappointing experience this time around, will no longer come here. So bummed they used to be great.
I’ve been a loyal customer here for quite some time, visiting about once a month and always enjoying the food—especially the sampler pho platter. It’s consistently come with 2 spring rolls, 3 lumpia, and 2 grilled chicken teriyaki rolls. However, today’s visit was disappointing. The platter arrived with only 2 lumpia and a single teriyaki skewer, and when we brought it up to our server, she seemed visibly annoyed and stressed, even though we were polite and patient.
To add to the experience, we didn’t receive our wine until 15 minutes after ordering—right as our appetizer came out. When we questioned the change in the sampler, we were told it had “always been that way,” which simply isn’t true based on our many previous visits.
Service overall was unusually slow, especially considering there were only five tables seated. We even watched another couple leave after not being attended to at all.
We’ve truly enjoyed this place over the years, but today’s experience left us disappointed. Hoping this was just an off day, but I do think some extra attention to consistency and service would go a long way.
Please avoid this restaurant and opt for an authentic Vietnamese restaurant instead.
We always get take out here but inside looks very cozy and relaxing. My husband's favorite is the Banh mi and lumpia. Tonight we also tried the Vietnamese fried rice and it was good too. They are super quick preparing orders too.
Normally I never have an issue with this place but today I ordered take out pho and I found several small bugs in the pho. I usually love ordering from pho tre bien but today was a definite shock.
Curry chicken was delicious, crispy noodles were super good. Water was good
Had order this thru dash since ive been under the weather. Got the shrimp pho and the shrimp smelled horrible the broth was so murky the bean sprouts were all mushy. I don't usually complain but when you pay $50 it just really horrible.
Restaurantji Recommends
Service is great, food is pretty darn good!! I got the vermicelli noodles 🍜 bf got combo pho . Yummy 😋
GREAT!
Comfortable atmosphere. Servers were very nice and quick. My son loved his boba tea! The food was also very good. I really enjoyed the spring rolls.
Terrible service, there is no way to describe it. We were seated and after 15 minutes I had to go and ask if they could take out beverage order and they did not even knew who was our server. Keep in mind only one other table was there so they were not busy. Restaurant personnel were joking around I the back. Also no plates were given for appetizer nor napkins, once again I had to stand and go and for it…..only napkins were given. To make things even worse lots of smoke started to came out of the kitchen that even the smoke alarm was activated. Once again terrible service and hopefully management sees this review and get in contact.
Everything was good
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