Pieology Pizzeria, El Paso

6951 N Mesa St, El Paso
(915) 234-2767

Recent Reviews

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Delaine Maiers

Came in during a non-busy time and noticed many basic prep items were missing such as bell peppers and cheese. Staff was dismissive and distant when taking my order. Also noticed gluten free pizzas were being prepped in the same area as regular pizzas. Staff was practicing poor hygiene with no hair nets, or properly fitting clothes in prep area. After ordering, the wrong pizza was delivered to me as I sat in the lobby. I waited for the correct pizza to come and when it did, the entire pizza was completely burnt on the bottom.

Dietary restrictions: I am not gluten free, but I couldn't help but notice that gluten free pizzas were being prepped in the same area as regular pizzas. While this is a non issue for me, I realize that this mistake could be devastating for someone with celiac disease. Whether the staff was being lazy, or improperly trained, there is no excuse when it comes to food safety.

Atmosphere: 1

Food: 1

Service: 1

GuessWho? No? Okaysss

Many prep items missing and dirty. Staff was dismissive and rude. Cross contaminated multiple gluten free pizzas. Staff wearing crop tops and no hair nets in prep areas specifically a long haired girl prepping the pizzas. Brought wrong pizza to my table and when the right one was brought it was burned.

Dietary restrictions: Gluten free pizzas prepped in area that regular pizzas were made. Dangerous prep and dirty work stations.

Atmosphere: 1

Food: 1

Service: 1

MNJ'sThrifts ThisNThats

This is not a review of the food. Because I didnt get that far. I received a bogo offer for trying some app and went to check there restaurant out. I phoned my order in and let them know I had an offer coupon. When I arrived at the restaurant the young lady at the cashier asked for my phone number. She then informed me I had no points. I confirmed that as I was a new rewards member. I then showed her the coupon offer and code. She then reiterated that I had no points and would have to pay full price. We did this song and dance a couple more times. It was clear that there was no way we were going to resolve this so I finally told her to cancel my order. I will not be going back.
Side note. The people seated seemed to be enjoying their food.

Service: 2

rick quintana

The locations dinning area temperature is at about 68 degrees, freezing asked the cashier to turn the temp up and he said the owner doesn't want it warm I. The dining area. Would t be back lost 4 customers.

Atmosphere: 1

Food: 3

Service: 3

Shea Baker

They always put a good amount on the pizza and make sure that I’m happy with the pizza before it’s in the oven. This time Babee took care of me and she was super nice and made the experience very enjoyable. The pizza is always good here. I highly recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Bianca Serrano

I work close by and I’m a usual customer…Maria and Bianca never fail to greet me and my co-workers with a smile as we walk-in! Service and food is always nothing short from amazing!

Dietary restrictions: One of our co-workers is vegetarian and loves the options available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Margarita Pizza, Make Your Own Pizza, Custom Pizza

Maria Jimenez

The young ladies there went far and beyond to assist me and understand my selections and choices. Very courteous and respectful. The restaurant was clean and well stocked. Walked in and was immediately greeted and helped. Definitely would come back from the northeast to eat here. Great job ladies!

Vegetarian options: Medically I have to be aware of what I consume and Pieology has an amazing selection. I chose the cauliflower crust and vegetables. Love the base selections and toppings.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce, Pepperoni Pizza, Make Your Own Pizza

blake lightfoot

I come to this location once a week and it’s always been delicious and clean. The young lady with a crew cut and tattoos working the register was very unprofessional and rude. When we received our pizzas, I asked for the two sides of ranch we ordered and she replied “thats extra”. I said yes ma’am that’s why I asked for them when we were checking out. I then walked up to the register ready to pay for them and said “just two sides of ranch please” and she proceeded to roll her eyes and raise her voice with me “I know, wait a minute”. She made our two sides of ranch as I stood there with my debit card in my hand. Handed me the ranch and said “it’s fine”. Half way through our lunch she walks up with my receipt and puts it on that table, loudly says “see you never asked for ranch, but don’t worry I’ll give it to you” and walks away. I understand it was busy from the Highschool lunch rush but this woman went out of her way to disrespect me in front of my family just because she didn’t hear me ask for the ranch that I was happy to pay for.

Atmosphere: 1

Food: 5

Service: 1

Erica lakhan

This location has to be the worst! I don’t blame the poor kids working but MANAGEMENT. There is a big turnaround and not able to keep employees. Pay your employees and treat them better and they might stay. The store was a mess and the food containers were all messy they don’t have time to clean in between the orders came in at 6:30 the busiest time. This place has gone downhill. I hope higher management get more involved.

Atmosphere: 1

Food: 3

Service: 1

Miguel Nevarez

If a online order is placed and you say it’s ready for pick up at a certain time as a client i expect to get in get out with my order. Two times I have placed an order recently online for pickup only to get there and still have to wait for my order to be made because “we’ve been busy” with no people in the restaurant.

Service: 1

Angel Rivera

Pieology is great! It’s quick and everyone can pick their own pizza and toppings so everyone leaves satisfied.

Atmosphere: 5

Food: 5

Service: 5

Trash Panda

Be careful! Sick worker coughing on the food! Not even attempting to cover his mouth, no wonder COVID spreads so rapidly.

Atmosphere: 1

Service: 1

Guadalupe Ortiz

Aran was professional, helpful, and friendly!!
Pizza was great, too!!

Atmosphere: 5

Food: 5

Service: 5

Angie Chavez

My boyfriend and I made a visit today, and were pleasantly surprised by the customer service provided!

Aran and his brother made us the best pizza we’ve had in sooooo long! AND GOOD CUSTOMER SERVICE? WOW

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Make Your Own Pizza, Custom Pizza

XYZ 123

Kids working at establishment always stating that they did not receive orders after 8 so they don’t have to make order and have more time to clean up. Really bad atmosphere with speakers blasting especially in the restroom. We “customers” cannot take a dump in peace.

Atmosphere: 1

Service: 1

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