Pizza Hut
1800 George Dieter Dr, El Paso
(915) 857-7663
Recent Reviews
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Very rude manager didn't even want to service me and my family we asked if we could dine in and he said very rude sure with such attitude horrible how this manager treats his customers I feel bad for his workers never horrible customer service 👎👎👎👎👎
Atmosphere: 1
Service: 1
Great service and delicious food!
Atmosphere: 5
Food: 5
Service: 5
Cedric said it was impossible to change my order 1 minute after placing it bc they already charged me. Which is obviously false since they were able to refund me. Asked for refund bc 1 medium 2 topping is about the same as the 3 treat deal and they didn’t want to change it for me. 2 pizzas breadsticks and cinnamon sticks instead of 1 medium pizza. The store has only one small laminated menu on the counter without pricing. I asked for the deals and he pointed to a sign posted outside that I had to see from outside. During the refund process he smirked and made laughing noises under his breath like I was a joke. Could have got the refund and made my order at a different Pizza Hut but I won’t we going back, dominos got my business and seemed a lot cleaner anyway. Menus and deals should be posted inside with pricing, changing the order was very possible as proven by the refund. Bad environment all together, I’m sorry to complain but lacking customer service and more. Hope the attitude and environment changes for you guys.
Atmosphere: 1
Food: 1
Service: 1
The employees have been great and attentive. They are very fast with everything, the management and staff very great.
Atmosphere: 5
Food: 5
Service: 5
I walked in to eat and since I wasn't ready to order. I told the.person at the counter that I wasn't ready and she said that I had to sit on the right side of the restaurant. There was only one person eating! Horrible and I will not come back
Atmosphere: 1
Food: 1
Service: 1
Supreme pan pizza & wings.
DELICIOUS
Haven't been here in ages
Atmosphere: 5
Food: 5
Service: 5
We had very bad service here and will never return. We were the only ones in the restaurant the whole time so I'm guessing other people have noticed the terrible service.
Atmosphere: 1
Food: 5
Service: 1
I got the personal pan pizza.. not good.. the new way how they do it.. it made a difference in the quality.. 😞
Atmosphere: 1
Got four personal pan pizzas @ $2ea on Tue. Pizzas were ready as I walked in. I behaved myself and didn't start munching on the drive home. All four were good and made the way we ordered. Will order again next Tuesday
Food: 5
Service: 5
This used to be our go-to place, but the service has declined. Several times now, we go to pick up our order and have to wait another 15 to 25 minutes. They've messed up our orders almost every time, usually getting the wrong type of sauce or missing a topping. This most recent time, when we went to pick up the pizza, we were told that they had to remake it, so we waited an extra 20 minutes. Then we got home, and the pizza wasn't even cooked. The dough was a soggy mess that fell apart, and our wings had almost no sauce.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
I ordered on door dash everything over cooked stale no one in the store when I went to pick up made us wait 15 mins plus. Some to find out they over cooked everything and it was for a birthday girl I'm so disappointed.
Atmosphere: 1
Food: 1
Service: 1
Cleanest store around!
I miss the buffet!!
Atmosphere: 5
Food: 5
Service: 5
It's been a while since we stopped; it was worthwhile.
The food was excellent, and the drinks and service were great. I thought the place was closed 😕 it's not. Please stop by and eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Poor customer service upon arriving last time coming ... No thank you
Atmosphere: 1
Food: 2
Service: 1
I ordered lemon pepper French fries and they were cold and soggy looks like only 20 fries in the container and for the price of 4.00 it is definitely not worth the price very disappointed in the quality of food that I received just now pizza wasn’t cold as well
Food: 1
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