The rice was hard as if it was left uncovered for hours. Everything else was okay, just disappointed with the rice. I’m pretty sure the employee even knew it was hard
Food: 1
Service: 4
Oscar Hernandez Luna
I really like poke, in general.
Beatriz Garcia
I’ve come here a few times and 2 times i’ve come the white rice was very hard and hard to eat. Very disappointed especially because i see reviews on the same issue and they haven’t made effort to fix it.
Atmosphere: 3
Food: 1
Service: 3
Ian Alvarado
worms in my food
Atmosphere: 1
Food: 1
Service: 1
Ahmed Hamoodi
The food was fresh, great service, the phone line was not working When try to place order pick up.
Atmosphere: 4
Food: 5
Service: 5
grecia shefield
My boyfriend and I come here all the time because the food is so fresh and delicious. But we came on a Sunday this time and the girl that helps us was super nice. She made the experience better and now we like this place even more. Good job!
Atmosphere: 5
Food: 5
Service: 5
Maggie Chavez
I come here regularly and have never had a problem with the food, the workers are ok they are just doing their job but don't have customer service at all. Although, today I got a poke bowl, I get spicy tuna usually and never have a problem but the tuna tasted disgusting. I tried calling multiple times just to get a re-fund because this poke bowl was too expensive to just ignore but absolutely no answer. I drive over there and ask for a refund and they refused until i told them i will just contact my bank(just giving up on the conversation), i left the bowl filled to the top because it was disgusting and I’m not trying to just get free money. After this experience I’m just not coming back because of how the worker and manager handled the situation. If you have a problem with your food they will NOT give refunds or even care unless they know they'll lose money either way.
Atmosphere: 1
Food: 4
Service: 1
Ultimo N Pie
Literally writing the review 30 minutes after eating there. So far, this is the best healthy food for its value anywhere near UTEP. As an experienced Studihambre, the total cost was $18 (including beverage and tip). The true value for the bowl alone is about $13, the same cost a meal would be at a fast food restaurant.
I came here without knowing what to expect when it came to customer service due to recent reviews, but my personal experience was great. There were two young ladies who attended me kindly and explained which bowls were the most popular and that I could create my own.
For the first time, I’m giving it a 4/5 rating but might increase to 5/5 on my next visits. The BEST option when it comes to value and quality of the food.
Atmosphere: 4
Food: 5
Service: 5
KaP R.
The Poke here is delicious. I visited last week. The bowls are not filled as much as other poke places locally, but the food itself is really good. We didn't have to wait very long for our order. I would stop here again. It was a bonus that they had a drive thru!
Food: 5
Service: 5
Erick Moreno
Worst poke bowl ever. Ordered a poke bowl and basically received a caldo de poke on how soggy and nasty it was. Cashier is in a bad mood demanding a tip.
Good food and you can create your own bowl with what you want
Food: 4
Service: 4
Adriana Cruz
Bought two Poke 3 Classic's and the white rice was extremely hard and unedible. They had no utensils, the staff is just standing around, no customer service, unhelpful when it comes to recommending food selections to new customers. Having airpods on and serving the customers is so unprofessional!! I definitely will not be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Leon Lai
Asked for sauce on the side, ended up with a drenched bowl
Atmosphere: 1
Food: 1
Service: 1
Suzet B
Poke bowls are great.
Atmosphere: 4
Food: 5
Service: 5
Kiana Saldivar
I honestly left Poke Bowl 3 feeling embarrassed and hurt. The lady working there was so rude and judgmental that it ruined the whole experience. She kept giving my friend nasty looks just for ordering a good amount of food, and it made me feel insecure about my own body and what we were eating.
No one should ever walk out of a restaurant feeling shamed or uncomfortable, especially when we were literally giving them our business. I will never come back, and I wouldn’t wish that experience on anyone.
The rice was hard as if it was left uncovered for hours. Everything else was okay, just disappointed with the rice. I’m pretty sure the employee even knew it was hard
Food: 1
Service: 4
I really like poke, in general.
I’ve come here a few times and 2 times i’ve come the white rice was very hard and hard to eat. Very disappointed especially because i see reviews on the same issue and they haven’t made effort to fix it.
Atmosphere: 3
Food: 1
Service: 3
worms in my food
Atmosphere: 1
Food: 1
Service: 1
The food was fresh, great service, the phone line was not working
When try to place order pick up.
Atmosphere: 4
Food: 5
Service: 5
My boyfriend and I come here all the time because the food is so fresh and delicious. But we came on a Sunday this time and the girl that helps us was super nice. She made the experience better and now we like this place even more. Good job!
Atmosphere: 5
Food: 5
Service: 5
I come here regularly and have never had a problem with the food, the workers are ok they are just doing their job but don't have customer service at all. Although, today I got a poke bowl, I get spicy tuna usually and never have a problem but the tuna tasted disgusting. I tried calling multiple times just to get a re-fund because this poke bowl was too expensive to just ignore but absolutely no answer. I drive over there and ask for a refund and they refused until i told them i will just contact my bank(just giving up on the conversation), i left the bowl filled to the top because it was disgusting and I’m not trying to just get free money. After this experience I’m just not coming back because of how the worker and manager handled the situation. If you have a problem with your food they will NOT give refunds or even care unless they know they'll lose money either way.
Atmosphere: 1
Food: 4
Service: 1
Literally writing the review 30 minutes after eating there. So far, this is the best healthy food for its value anywhere near UTEP. As an experienced Studihambre, the total cost was $18 (including beverage and tip). The true value for the bowl alone is about $13, the same cost a meal would be at a fast food restaurant.
I came here without knowing what to expect when it came to customer service due to recent reviews, but my personal experience was great. There were two young ladies who attended me kindly and explained which bowls were the most popular and that I could create my own.
For the first time, I’m giving it a 4/5 rating but might increase to 5/5 on my next visits. The BEST option when it comes to value and quality of the food.
Atmosphere: 4
Food: 5
Service: 5
The Poke here is delicious. I visited last week. The bowls are not filled as much as other poke places locally, but the food itself is really good. We didn't have to wait very long for our order. I would stop here again. It was a bonus that they had a drive thru!
Food: 5
Service: 5
Worst poke bowl ever. Ordered a poke bowl and basically received a caldo de poke on how soggy and nasty it was. Cashier is in a bad mood demanding a tip.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good food and you can create your own bowl with what you want
Food: 4
Service: 4
Bought two Poke 3 Classic's and the white rice was extremely hard and unedible. They had no utensils, the staff is just standing around, no customer service, unhelpful when it comes to recommending food selections to new customers. Having airpods on and serving the customers is so unprofessional!! I definitely will not be coming here again.
Atmosphere: 1
Food: 1
Service: 1
Asked for sauce on the side, ended up with a drenched bowl
Atmosphere: 1
Food: 1
Service: 1
Poke bowls are great.
Atmosphere: 4
Food: 5
Service: 5
I honestly left Poke Bowl 3 feeling embarrassed and hurt. The lady working there was so rude and judgmental that it ruined the whole experience. She kept giving my friend nasty looks just for ordering a good amount of food, and it made me feel insecure about my own body and what we were eating.
No one should ever walk out of a restaurant feeling shamed or uncomfortable, especially when we were literally giving them our business. I will never come back, and I wouldn’t wish that experience on anyone.
Atmosphere: 1
Food: 1
Service: 1
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