Pokeworks
6951 N Mesa St, El Paso
(915) 234-2550
Recent Reviews
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Pokeworks bowls are my absolute favorite! I could live off of them! You won’t be disappointed. Everything always tastes so fresh. Delivery is amazing! Usually around 20 minutes. Love Pokeworks’s!
Atmosphere: 5
Food: 5
Service: 5
I had ordered 2 plates last night. And they were horrendous. Below I’ll be attaching the photos of what was expected and how it came out. Myself I got a Huli huli plate and saw the person make it in a crockpot the chicken looked grey with squishy consistency no sauce and tasted off, as for the macaroni salad it tasted sour. For the second plate it was a dynamite shrimp plate. The shrimp was torched in front of us and didn’t come out fully cooked tasted more raw like, also no sauce and sour macaroni. Overall I had a poor experience for my first time visit my chicken seemed expired or pre prepared was not how the pictured advertised with no sauce, the shrimp was practically raw with no sauce and both had expired to sour macaroni salad.
Atmosphere: 1
Food: 1
Service: 1
Great food at a good price. Get your poke bowl the way you want it.
Atmosphere: 4
Food: 5
Service: 5
Absolutely love this place I try to come here every 2 weeks the food gets a 100 🥰 very clean, thank u for making my belly happy 😊
Atmosphere: 5
Food: 5
Service: 5
Never order online at this location. I paid 23$ for a bowl thats missing avocado, lobster, and 2 sauces. I tried calling 3 times and no answer. Insanely ridiculous.
Food: 1
Service: 1
As someone who’s worked for the owner Jesus Reza. I can tell you, the standards on staff, customer service and cleanliness of his restaurants has incredibly decreased. The staff won’t greet you and continue to do whatever it is they’re doing, I timed the young lady and I stood there for 5 minutes before I was even greeted.
The food is great and I now drive all the way here since their east location shut down. But at the east location I got better service than I do here. Mind you this location is usually empty at the times I go.
Mr. Reza I hope you fix the issues and wish you nothing but success in all your businesses.
Atmosphere: 3
Food: 4
Service: 1
My pokebowl ingredients were delicious! The woman who was serving skimped on the sauce, and when asked for more of it, she only added a squirt. Typically, we have never had a problem with asking for Heavy. Not only did she just add a squirt, she failed to tell us that we would be charged an additional .75 for it! Very disappointed!
Atmosphere: 5
Food: 5
Service: 1
Food quality is atrocious,
Atmosphere: 5
Food: 1
Service: 5
Recently went here great atmosphere service was 10 out of 10 and food and Portion size
Atmosphere: 5
Food: 5
Service: 5
I just left pokeworks it is 5 pm on Sunday 2/23. I'm not sure the ladies name that helped me, but she deserves some recognition. She spoke mostly Spanish and was probably the only girl working there. Management give this lady a raise! She went out of her way to make my bowl with love! She cooled down my rice, and mixed everything together. It was the most delicious bowl I've ever eaten there! ❤️
Food: 5
Service: 5
Restaurantji Recommends
Can’t speak on atmosphere as I ordered for delivery via their website. Not sure what is going on with this location. This is the 2nd time I have ordered from this location this weekend. Before (months ago) portion sizes were great and order was always perfect. Seems now they have went really down hill. I always order 3 protein bowl, yet protein size is getting smaller and smaller portions. 3 pieces of shrimp. Bowl is no longer even filled to the top. Also, had a coupon for a free cookie. Put it in my order, yet wasn’t delivered. Tried to call the location 7 times now, no one answers. Emailed the customer service, we shall see what happens there. I will not be doing business here any longer. It seems customers service is not the top priority here. Not worth the almost $18!! (Last photo is bowl open nothing eaten out of it to show what you’re going to be paying for)
Food: 1
Service: 1
Nothing compared to the location on the east side. At this one, the tuna always tastes old and odd, and the rice is super mushy.
Food: 1
Service: 1
Order was completely wrong.
Atmosphere: 1
Food: 1
Service: 1
I get the "burritos". They are my and my kids favorite. There is 2 guys that work there (one with braids that half of them are tipped blond and one with "always" tattooed above his eye) and they are by far the best ones at making them. They are also friendly so that is a plus.
Atmosphere: 5
Food: 5
Service: 5
I cannot speak to the service or atmosphere because we ordered via uber eats.
They gave my son a cookie instead of a brownie. This was totally okay even though I wish they had notified me via the courier.
Then everything went wrong. No rice in the kids bowl so we received about 1/2-3/4 cup COMBINED of chicken, edamame, wontons and mandarin oranges in sauce that was too overwhelming without the rice.
My spouse ordered a bowl with three proteins consisting of two portions of shrimp and one portion of chicken. There was no shrimp! It was very disappointing.
Food: 1
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