Recently went here great atmosphere service was 10 out of 10 and food and Portion size
Atmosphere: 5
Food: 5
Service: 5
Tricia Gonzales
I just left pokeworks it is 5 pm on Sunday 2/23. I'm not sure the ladies name that helped me, but she deserves some recognition. She spoke mostly Spanish and was probably the only girl working there. Management give this lady a raise! She went out of her way to make my bowl with love! She cooled down my rice, and mixed everything together. It was the most delicious bowl I've ever eaten there! ❤️
Food: 5
Service: 5
Amanda McIntyre
Can’t speak on atmosphere as I ordered for delivery via their website. Not sure what is going on with this location. This is the 2nd time I have ordered from this location this weekend. Before (months ago) portion sizes were great and order was always perfect. Seems now they have went really down hill. I always order 3 protein bowl, yet protein size is getting smaller and smaller portions. 3 pieces of shrimp. Bowl is no longer even filled to the top. Also, had a coupon for a free cookie. Put it in my order, yet wasn’t delivered. Tried to call the location 7 times now, no one answers. Emailed the customer service, we shall see what happens there. I will not be doing business here any longer. It seems customers service is not the top priority here. Not worth the almost $18!! (Last photo is bowl open nothing eaten out of it to show what you’re going to be paying for)
Food: 1
Service: 1
Ana Paola Rivera
Nothing compared to the location on the east side. At this one, the tuna always tastes old and odd, and the rice is super mushy.
Food: 1
Service: 1
Thomas D
Order was completely wrong.
Atmosphere: 1
Food: 1
Service: 1
Tierra
I get the "burritos". They are my and my kids favorite. There is 2 guys that work there (one with braids that half of them are tipped blond and one with "always" tattooed above his eye) and they are by far the best ones at making them. They are also friendly so that is a plus.
Atmosphere: 5
Food: 5
Service: 5
Christina Casto
I cannot speak to the service or atmosphere because we ordered via uber eats.
They gave my son a cookie instead of a brownie. This was totally okay even though I wish they had notified me via the courier.
Then everything went wrong. No rice in the kids bowl so we received about 1/2-3/4 cup COMBINED of chicken, edamame, wontons and mandarin oranges in sauce that was too overwhelming without the rice.
My spouse ordered a bowl with three proteins consisting of two portions of shrimp and one portion of chicken. There was no shrimp! It was very disappointing.
Food: 1
rawwrrr
ordered online and was missing a lot of things in both bowls, even requested for the tuna to be seared and wasnt
Atmosphere: 1
Food: 3
Service: 1
Jessica Luna
Usually, this location is okay, but lately, they have been missing products, and today was the worst I've seen. They didn't have about 30% of their products, no ice, no carbonation in the soda and the manager and an employee are in the back talking while they leave the new person in the front handling a line and online orders. Horrible experience.
I recently ordered a pokebowl from Pokeworks through DoorDash, and while it arrived on time, the experience was disappointing. The order was incomplete—the Ponzu and Aioli sauces I requested on the side were missing. To make matters worse, when I started eating, I found only three small cubes of spicy tuna, even though I had paid for two proteins. I tried calling the restaurant to address the issue, but no one answered. Based on this experience, I cannot recommend this place and definitely won’t be ordering from them again.
Atmosphere: 1
Food: 1
Service: 1
amanda carlos (Carmanlos)
Closed when the are suppose to be open. Arrived at 11:30am but it’s locked and no one is there. 10/27/24
Karolína Puente
My husband and I went to get a lunch here. The portion was huge, I had one bowl for lunch and dinner because I couldn’t eat that whole thing. I got chicken, my husband tuna. We both were very satisfied, we’re definitely going to visit this place again. I’m also very happy I haven’t read the reviews here before we went there because we would probably change our mind and I’m really surprised for bad reviews since we were so satisfied. Hopefully this place will get more good reviews because we think that they deserve it!
Atmosphere: 4
Food: 5
Service: 3
Samantha Medina
The food is good but the service sucks. The girl that helped me was so rude. She had her AirPods in the whole time, she was so stingy with the portions, and kept on asking me to repeat myself. Just because you’re so unhappy to be there doesn’t mean you have to take it out on your customers. Service 0/10
Food quality is atrocious,
Atmosphere: 5
Food: 1
Service: 5
Recently went here great atmosphere service was 10 out of 10 and food and Portion size
Atmosphere: 5
Food: 5
Service: 5
I just left pokeworks it is 5 pm on Sunday 2/23. I'm not sure the ladies name that helped me, but she deserves some recognition. She spoke mostly Spanish and was probably the only girl working there. Management give this lady a raise! She went out of her way to make my bowl with love! She cooled down my rice, and mixed everything together. It was the most delicious bowl I've ever eaten there! ❤️
Food: 5
Service: 5
Can’t speak on atmosphere as I ordered for delivery via their website. Not sure what is going on with this location. This is the 2nd time I have ordered from this location this weekend. Before (months ago) portion sizes were great and order was always perfect. Seems now they have went really down hill. I always order 3 protein bowl, yet protein size is getting smaller and smaller portions. 3 pieces of shrimp. Bowl is no longer even filled to the top. Also, had a coupon for a free cookie. Put it in my order, yet wasn’t delivered. Tried to call the location 7 times now, no one answers. Emailed the customer service, we shall see what happens there. I will not be doing business here any longer. It seems customers service is not the top priority here. Not worth the almost $18!! (Last photo is bowl open nothing eaten out of it to show what you’re going to be paying for)
Food: 1
Service: 1
Nothing compared to the location on the east side. At this one, the tuna always tastes old and odd, and the rice is super mushy.
Food: 1
Service: 1
Order was completely wrong.
Atmosphere: 1
Food: 1
Service: 1
I get the "burritos". They are my and my kids favorite. There is 2 guys that work there (one with braids that half of them are tipped blond and one with "always" tattooed above his eye) and they are by far the best ones at making them. They are also friendly so that is a plus.
Atmosphere: 5
Food: 5
Service: 5
I cannot speak to the service or atmosphere because we ordered via uber eats.
They gave my son a cookie instead of a brownie. This was totally okay even though I wish they had notified me via the courier.
Then everything went wrong. No rice in the kids bowl so we received about 1/2-3/4 cup COMBINED of chicken, edamame, wontons and mandarin oranges in sauce that was too overwhelming without the rice.
My spouse ordered a bowl with three proteins consisting of two portions of shrimp and one portion of chicken. There was no shrimp! It was very disappointing.
Food: 1
ordered online and was missing a lot of things in both bowls, even requested for the tuna to be seared and wasnt
Atmosphere: 1
Food: 3
Service: 1
Usually, this location is okay, but lately, they have been missing products, and today was the worst I've seen. They didn't have about 30% of their products, no ice, no carbonation in the soda and the manager and an employee are in the back talking while they leave the new person in the front handling a line and online orders. Horrible experience.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Great food and customer service.
Atmosphere: 5
Food: 5
Service: 5
I recently ordered a pokebowl from Pokeworks through DoorDash, and while it arrived on time, the experience was disappointing. The order was incomplete—the Ponzu and Aioli sauces I requested on the side were missing. To make matters worse, when I started eating, I found only three small cubes of spicy tuna, even though I had paid for two proteins. I tried calling the restaurant to address the issue, but no one answered. Based on this experience, I cannot recommend this place and definitely won’t be ordering from them again.
Atmosphere: 1
Food: 1
Service: 1
Closed when the are suppose to be open. Arrived at 11:30am but it’s locked and no one is there. 10/27/24
My husband and I went to get a lunch here. The portion was huge, I had one bowl for lunch and dinner because I couldn’t eat that whole thing. I got chicken, my husband tuna. We both were very satisfied, we’re definitely going to visit this place again. I’m also very happy I haven’t read the reviews here before we went there because we would probably change our mind and I’m really surprised for bad reviews since we were so satisfied. Hopefully this place will get more good reviews because we think that they deserve it!
Atmosphere: 4
Food: 5
Service: 3
The food is good but the service sucks. The girl that helped me was so rude. She had her AirPods in the whole time, she was so stingy with the portions, and kept on asking me to repeat myself. Just because you’re so unhappy to be there doesn’t mean you have to take it out on your customers.
Service 0/10
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