Popeyes Louisiana Kitchen

So, I had the shrimp and tender combo - maybe it was just a bad time to go, but the shrimp or lack of it just tasted as if it was only the breaded crust. No shrimp. Well maybe two of the pieces had it. Anyways, the strawberry and creme cheese pie was the item that saved the meal for me. So I guess it wasn't a total waste of time.

Food: 3

Tonight’s experience was just awful I had ordered 2 combos of a chicken sandwich and some boneless wings we were told it would take 10-15 minutes not only did they take half an hour they got the whole order wrong they had someone at the register that had no clue on what they were doing and saw some guy eating in the background on the drive thru not doing anything our meals were large and were given small portions of fries on both meals wings pretty much raw still and the chicken sandwich cold as if they had no regard for our time ontop of that a car came into drive thru 10 minutes after us and got their food before us 10 minutes later I would not recommend this location as this is the 3rd time something has happened since the new year I don’t leave reviews at all but I felt I must share this experience and suggest that this location not only gets better management but learns how to run a fast food restaurant properly and to be considerate towards their customers

Atmosphere: 1

Food: 3

Service: 1

I love that chicken from Popeyes! No way I'm having fast food chicken and it's not popeyes! Best red beans, best potato gravy. Wish they kept the mushrooms and onion rings on menu.

Atmosphere: 3

Food: 5

Service: 3

Bad experience on 1/3/25 around 4pm during shift change. Team leader never greeted & after several minutes of me staring at her that never looked up, rudely said, we'll be with you. Once she was done taking her time counting she walked away. I continued watching 2 other girl employees pretending to be busy. Then one said again we'll be right with you. Total of 10 minutes or so to place order & getting rude service. She asked 3 times if I wanted classic or spicy chicken. I asked if she knew what she was doing. Stated she's the only one that knows what's she's doing since she's been there 8 months. Once I paid I asked for receipt & of course no paper. I asked again if she knew what she was doing & to remind me how long she's been there work. Finally got order & left. Got home to have spicy chicken & not classic like it asked. Again she knows what she's doing, yet asked 3 times & got order wrong

Atmosphere: 1

Food: 1

Service: 1

I love popeyes but dont come to this location their customer service is terrible i ordered a chicken sandwich and they told me a 10min wait and it was 40+ minutes and had to get down to ask for a refund because i could not wait longer because of work my lunch was over and when i get down my order was there they didnt ask if i still wanted the order even with the refund back to me since i waited so long, next time yiu can say the truth to customer about wait time on food and i would of just ordered somewhere else.

Atmosphere: 1

Food: 1

Service: 1

Honestly top 10 foods lowkey

Atmosphere: 5

Food: 5

Service: 5

These used to be a good place to eat they’re thighs look like wings n they tell you they have no biscuits n they bring out a whole tray of em in front of you plus they also never have any spicy chicken my third time going giving the benefit of doubt but it just keeps getting worse n worse

Atmosphere: 1

Food: 1

Service: 1

Unfortunately, my experience wasn't what I anticipated when I stopped here for a quick lunch. Although my food was ready in a timely manner from the drive-thru, the service was lackluster. The cashier, Navelie, was too busy having a conversation, with another employee, that didn't have anything to do with the job! She was so focused on the conversation, that she didn't even think to put silverware in the bag. She was nice, but her attention wasn't on delivering great customer service! I could see if I was rude, but that wasn't the case. Upon receiving my food, I noticed the two honey packets she put in the bag were coated in honey, and the shrimp was not what I had hoped for. I don't plan on coming back to this location!

Atmosphere: 3

Food: 2

Service: 1

Chicken was half cooked and mac n cheese was cold

Food: 1

Service: 4

This is the second time back to back at this location that they take like 30mins to make our ONLINE order at night & they’re not busy! The last time we told them online order, they said they were working on it, we waited by the front just for 10min later to be asked what we were waiting on - at which point she prints our order then starts working on it. We waited again & finally once they finished, took her time putting it the bag, no apology. Got home, they’d forgotten to put the sauce on our spicy sandwich! This time, we ordered in advance on the app & still had to wait an additional half an hour. They don’t even apologize or work with any sense of urgency. Not going to this location ever again. It’s ridiculous.

Atmosphere: 2

Food: 3

Service: 1

Stopped by drive thru to get a quick meal and the person at the speaker Yohann just made me feel rushed, I tried to order normally at the speaker and when they asked something I assumed it was just an issue with the weather and speaker issues. When I got up to the speaker I asked them to repeat my order which they got the sauce wrong which is okay I told them the correct sauce I wanted however when they gave me the drink they just filled out the receipt as a small and never bothered asking what size I wanted and just let me believe I was going to get a medium drink I can look past that because thank god I wasn't wrongly charged for an order that was incorrect but they need to know not just to assume people's orders and correctly repeat it back at the window if they can't hear

Atmosphere: 3

Food: 5

Service: 1

I pull up on a Saturday night at 6:15…..one person working what it seemed like. I order and then I am told oh you want bone in chicken it’s going to be a 25-30 minute wait….i asked so what do you have ready girl says tenders and chicken sandwiches….isnt this what you sell?? How do you run out?? Then I pull up to the window and then I’m told you biscuits aren’t ready it’s at 6-7 minute wait….worst experience ever!!! Justified why I don’t eat out!

Atmosphere: 1

Food: 3

Service: 1

Had food delivered and was impressed with the quality of it all. Portions were good, and still hot. Definitely worth the prices. Plenty of utensils and sauces added to bag as well.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Sandwich, Cajun Fries

Should eather get closed down or fire the management. Horrible place, super dirty, staff is super slow and forgetful. The first time I went through the drive threw, I waited 50 minutes to get my order and was told to pull to the side. I later desided to give it a second chance by dinning in and waited exactly 45 min in a slow day were the only people inside were people waiting for there order for over 30 min. The inside is super cold so by the time I got my food it was cold cold. The fountain drinks were super sweet with no gas. Someone should defenatly look into this.

Atmosphere: 1

Food: 1

Service: 1

Quick and friendly service.

Atmosphere: 5

Food: 5

Service: 5