Popeyes Louisiana Kitchen

12302 Montana Ave Suite 501, El Paso
(915) 856-7245

Recent Reviews

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Outtaworld Tm

Got my order and it was completely wrong. I am currently trying to call them and already called 3 times in order to speak to a manager and get it corrected and nobody wants to answer the phone.

Atmosphere: 1

Food: 1

Service: 1

N S

Very clean, well kept, great customer service…. Aaaaaaand…. Love that chicken from Popeyes

Atmosphere: 4

Food: 4

Service: 5

Kristin West

After waiting for 15 minutes my fries were rock hard and cold and my sandwich was room temperature. Will not return to this location.

Atmosphere: 1

Food: 1

Service: 1

Austin Littles

Order was delayed for over an hour and I have my order reassigned 4 desperate times. It’s not the brand, it’s the location, manager is also very rude

Atmosphere: 2

Food: 3

Service: 1

Jesus Salais

Great customer service

Atmosphere: 5

Food: 5

Service: 5

Andrea Heaton

I normally love coming to this location, food and service are usually amazing, but this particular day the young working the front had a poor attitude. She got one of my orders wrong and huffed about it when pointed out, watched her interact with other customers , same unfriendly interactions. Hope she has a better day!

Atmosphere: 2

Food: 4

Service: 1

Dro Does

I eat Popeyes on the road usually twice a week.
I had Popeyes from this particular location and it made me sick. The food didn’t taste good like the other Popeyes. Zero stars my real review. Never again. I’ve learned my lesson.

Atmosphere: 1

Food: 1

Service: 1

Patricia Hershman

Red beans and rice
Delicious

Atmosphere: 5

Food: 5

Service: 5

Lindsy Frayre

Honestly, I'm pretty disappointed. The guy taking the order was nice and got the order right. Food, on the other hand, was cold, and shrimp was all bread crumbs.

Atmosphere: 2

Food: 1

Service: 2

Joey Morales

If you want dry ass chicken that’s been sitting under a heat lamp all day this is your place. Management puts profit over customer satisfaction.

Atmosphere: 1

Food: 1

Service: 1

SERINA HERNANDEZ

Cashier was rude. Placed my order online couldn’t find my order even though it was ready behind her the whole time. Never have anything at this Popeyes and takes long everytime that’s why I order online only for it to still not be ready and always out of flavors for the wings..

Atmosphere: 1

Food: 1

Service: 1

Hulk Smash

Every time I go there something is wrong with the order. Always have to check your order. Always missing a piece of chicken. Some times they don't even have chicken YOUR A CHICKEN RESTAURANT!

Abril García

Service was horrible. Missing items on order, and wrong items given!
We have no time on going back and forth…!

Atmosphere: 1

Food: 1

Service: 1

Rose Ureno

Awesome place 😄 love the atmosphere and customer service was amazing 🤩

Atmosphere: 5

Food: 5

Service: 5

Adriana Fierro

I got the 8 piece family meal from this popeyes and when i got home and my family sat to eat we discovered the chicken was old, dry and burned. I couldn’t go back to the location so i called to let them know so they can know there chicken is dry and everything and the agent that answered seemed annoyed Just told me to take it back. It was a waste of money we really weren’t able to eat it so dissapointed with this location have been a fan of popeyes for a long time but after this no longer will be going there !

Atmosphere: 1

Food: 1

Service: 1

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