Popeyes Louisiana Kitchen
12302 Montana Ave Ste 501, El Paso
(915) 856-7245
Recent Reviews
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Online ordering was quick and easy. Food is really good and fresh. People are nice here
Atmosphere: 4
Food: 5
Service: 5
Food is great. Orders are prompt. Very friendly service and staff. Location is immaculate.
Atmosphere: 5
Food: 5
Service: 5
It was super clean and nothing wrong there. The food was what it is for fast food, ya know? You get what you pay for. I just wish they mentioned when I asked if the one piece meal was still available and was told he’s when it actually wasn’t. I had a disappointed kiddo when he got nothing from the “one piece” meal, I just over paid for a regular meal box. Only reason we went, he’s ten and just wanted that meal after we saw it passing by and had never been to a Popeyes !
Atmosphere: 3
Food: 3
Service: 3
Really good all the time, love it, thanks for a excellent costumer service...
Atmosphere: 5
Food: 5
Service: 5
They can’t even put chicken in a bag and give it to you. Do yourself a favor and go anywhere else.
Atmosphere: 1
Food: 1
Service: 1
I go to this Popeyes frequently and the food is always good. But these employees are super rude all the time! Who does the hiring and training? This restaurant in particular needs cooperate intervention.
Atmosphere: 1
Food: 4
Service: 1
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Love this Popeyes location
Atmosphere: 5
Food: 5
Service: 5
There’s always a wait on both options of chicken nothing is ever ready and they’re not busy for them to be running out 😐
Service: 1
Restrooms, don’t work.. toilets clogged all the way to rim… poop on stalls..
and i got stuck in the restroom…
Will NOT be eating here again..
poor management… 🙁
Food: 2
Service: 1
Restaurantji Recommends
I ordered off grub hub the delivery driver was awesome but the food was bad I had ordered the fazbear meal and another Popeyes on the other Montana one and it was amazing this locating however was terrible the strips were so small and everything looked gross and like it was the left over of someone’s else’s and for that price is crazy that they were like that, super disappointed ☹️
Atmosphere: 2
Food: 1
Service: 2
I usually have a great experience here, but MAN the manager Sonia was really lacking. I totally get that when your busy you cant do everything at once, but she genuinely kept doing the one task she was working on but continued to do her job SLOW!! She did not even turn around or say anyting to us like “we’ll be right with you” until there was already a line in the lobby. and after she took one singular order she hyper focused on it like if she didn’t she was gonna have a heart attack or something before even making eye contact with anyone else in the line. it’s almost like we need a reservation to have our order taken. It aint easy being manager but if you get to that point you have to be good at multi tasking but that’s BASIC work ethic. Also she kept flaming her crew as well, made me feel bad for them. When she did end up helping us, she was very kind but it did take her a fat min.
Not eligible for John Pork approval at this time.
Atmosphere: 4
Food: 5
Service: 1
Ordered the 1/4th pound shrimp meal, they gave me 8 pieces of shrimp in the same little cup a children's side comes in. The fries were dry the mashed potatoes tasted watered down. The chicken sandwich had no chicken it was a giant piece of breading with a slight amount of over cooked shriveled up chicken in the middle.
Atmosphere: 1
Food: 1
Service: 1
The chicken lacked any flavor as well as the sides.
Food: 1
Service: 3
We ordered via grub hub. The order came really quick, which I guess should of been a red flag.
We ordered 2 spicy sandwiches, a large mashed potato, 1x 6 piece last dab meal with last dab ranch, and 1x 6 piece last dab meal with last dab ranch and a side of mashed potatoes.
We only received the small mashed potatoes and instead of the large, we got two small Mac and cheese. The two 6 piece last dab meals were not only missing their ranch, they were plain flavor, which defeats the whole purpose!!! The sandwiches were fine, but overall very disappointed with the whole experience.
Atmosphere: 1
Food: 1
Service: 1
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