Starbucks
Las Palmas Marketplace, 1325 George Dieter Dr, El Paso
(915) 633-6565
Recent Reviews
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Typical Starbucks
Atmosphere: 1
Food: 1
Service: 2
Great coffee. Purchased 3 coffees and 3 gift cards. Fast service.
Atmosphere: 5
Food: 5
Service: 5
My usual coffe seemed just water,milk and sugar
Atmosphere: 2
Food: 2
Service: 2
Apparently closing at 10pm means be there before 9:45pm because the worker cleaning won't even acknowledge customers i guess he's in a hurry to close before closing time
The facility is starting to look a little rough and I'm need of maintenance.
Atmosphere: 3
Food: 4
Service: 5
Enjoyed the Pumpkin Latte.
Atmosphere: 5
Food: 5
Service: 5
The drinks were good and restrooms we clean I got summer beary refresher
Atmosphere: 5
Food: 5
Service: 5
I’ve just ordered 3 mocha cookie crumble and they just sent just a cup with whipped cream , I ordered by DoorDash and it’s understandable they can not do the refound , but it’s not correct they made the coffee as if they gifted it !
I’ll never buy on this location again!
Atmosphere: 1
Food: 1
Service: 1
Smells like heaven!!!
Atmosphere: 5
Food: 5
Service: 5
On August 20th at approximately 10:40 a.m., I visited the drive-thru to purchase my morning coffee. Unfortunately, the representative assisting me was highly unprofessional and discourteous. After receiving my drink incorrectly prepared, I entered the store to have it remade. Due to how busy the location was at the time, no other employees were immediately available to assist me, leaving me to address the issue once again with the same representative.
When I calmly explained that my drink had been made incorrectly, she responded in a passive-aggressive manner, attempting to dispute the standard recipe and becoming argumentative. As I requested assistance from another staff member because of her raised tone and unprofessional behavior, she initially refused, only allowing another employee—who was polite and helpful—to assist me afterward.
I have since reported this incident to corporate, who confirmed that the matter has been escalated to the district manager for review.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice people: expensive coffee.
Atmosphere: 4
Food: 3
Service: 4
Didn't get points
Best customer service everrrrr I love coming to this spot they write nice things on your cup and make your day better l!!!!
I think it’s finally time I leave a review on this place, The food and the drinks are properly done good at times But the service besides two young folks, I have to ask for their names are very kind, but everyone else is just disrespectful as hell, today me and my partner went to get my dog, a pup cup as we always do Since they’re free, When we asked The young girl for a pup cup she was shocked that’s all we wanted and we confirmed that’s all When we got to the window And my partner was reaching for the pup cup. She pulled it back in and in a very disrespectful way almost scolding us. Telling us that next time either we purchased something Or we buy the pup cup, but this time she will give it to us for free… I should’ve said something then, but truthfully, I was shocked , It’s literally a free pup cup, I will no longer be coming to this location because this is not the first time I’ve been disrespected this way whoever was working the window on Tuesday at 10, Get some manners and change your tone Not very ladies like to be talking down to people like that.
(I don’t mind paying or making a purchase with it but it’s the tone that got me mad)
Atmosphere: 2
Food: 3
Service: 1
One of the baristas there was extremely passive aggressive and got my order wrong 3 times and sighed when fixing it
Atmosphere: 4
Food: 5
Service: 1
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