I ordered a cheese Danish, and it looked and tasted old. It seemed like it had been reheated multiple times. I didn’t check it before taking the first bite, but it made me want to throw up. After that bite, I looked at it more closely and saw that the cream cheese in the middle looked so old that the texture resembled cottage cheese. Honestly, it was super disgusting. I will not be coming to the local anymore. Lastly, I went to the location closer to my house and they fixed it for me. So a big shout out to the location in Eastlake by chick fil a.
Atmosphere: 1
Food: 1
Service: 1
Adriana Miranda
This by far, best drinks made to perfection I will always order here from now on!!!
Atmosphere: 5
Food: 5
Service: 5
Adrian A
Ordered a Nitro Cold Brew with light splash of sweet cream and got a regular iced coffee instead. Nitro cold brew does not even come with ice.
Atmosphere: 2
Food: 1
Service: 5
Frank Parent
The first walk up Starbucks I've ever been to, and was pleasantly greeted by one of the girls at the window, very polite, friendly and cute. Helped me out with my order. I always get the drinks mixed up so she knew what I wanted before I did. Wish I would've gotten her name. But service was quick despite the long line around the building
Atmosphere: 5
Food: 5
Service: 5
Dariela Guevara
This Starbucks is really a hit or miss—unfortunately, mostly a miss. It’s the closest one to me, but I usually end up driving to the Starbucks on Zaragoza & North Loop because that location is always consistent and great. At the Socorro location, the drinks are often made incorrectly and don’t taste the way they’re supposed to. It’s disappointing because I want to love this store for the convenience, but the quality just isn’t there.
Atmosphere: 2
Food: 2
Service: 2
alma gray
One of the worst starbucks definetly employees are rude and very incompetent
Atmosphere: 1
Food: 1
Service: 1
Da Sauce
The service at this location is terrible. Worst location in El Paso. Nasty attitudes and they mess up orders more than any other location.
Atmosphere: 1
Food: 3
Service: 1
Abraham Alvarado
Awesome experience and customer service
Manuel Medina
5 ounces of drink 15 ounces of ice no good 👎👎
Lisa Wueste
They are NEVER on time. It takes them forever to make your drink, even for pre-orders.
I frequently order ahead for this location, and they’re always so amazing! They make my coffee exactly how I like it, they’re quick, and they’re so kind and patient. Definitely the best service in the lower valley.
Atmosphere: 5
Food: 5
Service: 5
S. Soto
First time going and my last. they don’t know how to close the lids! dropped some of my drink in my phone and on myself.
Service: 1
Karen Ortega
Really bad service at Americas. Didn’t get the name of the person but it was today, July 13, 2024 at 8:47 AM. She had a tattoo on her neck. The person on drive thru was extremely rude since I was telling her my customize order when she interrupted me by loudly saying it’s the “macadamia ma’am!” not knowing that I was asking for it to be customized. And not letting me finish saying what I needed to say. She was speaking too fast and I said “what was that I’m sorry” and she yelled at the mic. Like if I was asking her to speak louder. (Which that was not what I meant). She asked for my name and I said Karen she continue saying Okay Erika you can drive to the window now. (Again, not paying attention not even at my name) When I went to the window I told her to put caramel on my drink just as how I was trying to order it. I told her I wanted a caramel swirl and they just pour the caramel in the middle. At the end I just let her know that they should let people speak. She said she was not the person at the mic. I’m not sure if she was blaming someone else or if it was really her. Either way she was rude too. The drink was disgusting just because they did it how ever the hell they want. So Please let people finish saying their orders. Don’t just jump in. It’s rude. That Starbucks was so nice at first when they just open maybe cause it was new idk. But It sucks now with the people they left there. Horrible service! I would give it 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
Joahna Davis
I am done with this Starbucks. When they first opened, they were amazing: great customer service and great drinks….. as time has passed their customer service has declined along with the quality of their drinks. Today was my last time going to this location. I rather leave my house early and go to another location where the drive thru employee isn’t rude. Hannah, please do better. You aren’t giving me a free drink and I’m not bothering you on your time off. You are being paid to take my order and I’m paying for my drink.
Atmosphere: 1
Food: 3
Service: 1
Christian Rodriguez
Amazing food and great customer service ! Whoever says the opposite they are wrong Love the store
I ordered a cheese Danish, and it looked and tasted old. It seemed like it had been reheated multiple times. I didn’t check it before taking the first bite, but it made me want to throw up. After that bite, I looked at it more closely and saw that the cream cheese in the middle looked so old that the texture resembled cottage cheese. Honestly, it was super disgusting. I will not be coming to the local anymore. Lastly, I went to the location closer to my house and they fixed it for me. So a big shout out to the location in Eastlake by chick fil a.
Atmosphere: 1
Food: 1
Service: 1
This by far, best drinks made to perfection
I will always order here from now on!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered a Nitro Cold Brew with light splash of sweet cream and got a regular iced coffee instead. Nitro cold brew does not even come with ice.
Atmosphere: 2
Food: 1
Service: 5
The first walk up Starbucks I've ever been to, and was pleasantly greeted by one of the girls at the window, very polite, friendly and cute. Helped me out with my order. I always get the drinks mixed up so she knew what I wanted before I did. Wish I would've gotten her name. But service was quick despite the long line around the building
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is really a hit or miss—unfortunately, mostly a miss. It’s the closest one to me, but I usually end up driving to the Starbucks on Zaragoza & North Loop because that location is always consistent and great. At the Socorro location, the drinks are often made incorrectly and don’t taste the way they’re supposed to. It’s disappointing because I want to love this store for the convenience, but the quality just isn’t there.
Atmosphere: 2
Food: 2
Service: 2
One of the worst starbucks definetly employees are rude and very incompetent
Atmosphere: 1
Food: 1
Service: 1
The service at this location is terrible. Worst location in El Paso. Nasty attitudes and they mess up orders more than any other location.
Atmosphere: 1
Food: 3
Service: 1
Awesome experience and customer service
5 ounces of drink 15 ounces of ice no good 👎👎
They are NEVER on time. It takes them forever to make your drink, even for pre-orders.
Service: 1
Restaurantji Recommends
I frequently order ahead for this location, and they’re always so amazing! They make my coffee exactly how I like it, they’re quick, and they’re so kind and patient. Definitely the best service in the lower valley.
Atmosphere: 5
Food: 5
Service: 5
First time going and my last.
they don’t know how to close the lids! dropped some of my drink in my phone and on myself.
Service: 1
Really bad service at Americas. Didn’t get the name of the person but it was today, July 13, 2024 at 8:47 AM. She had a tattoo on her neck. The person on drive thru was extremely rude since I was telling her my customize order when she interrupted me by loudly saying it’s the “macadamia ma’am!” not knowing that I was asking for it to be customized. And not letting me finish saying what I needed to say. She was speaking too fast and I said “what was that I’m sorry” and she yelled at the mic. Like if I was asking her to speak louder. (Which that was not what I meant). She asked for my name and I said Karen she continue saying Okay Erika you can drive to the window now. (Again, not paying attention not even at my name) When I went to the window I told her to put caramel on my drink just as how I was trying to order it. I told her I wanted a caramel swirl and they just pour the caramel in the middle. At the end I just let her know that they should let people speak. She said she was not the person at the mic. I’m not sure if she was blaming someone else or if it was really her. Either way she was rude too. The drink was disgusting just because they did it how ever the hell they want. So Please let people finish saying their orders. Don’t just jump in. It’s rude. That Starbucks was so nice at first when they just open maybe cause it was new idk. But It sucks now with the people they left there. Horrible service! I would give it 0 stars if I could.
Atmosphere: 1
Food: 1
Service: 1
I am done with this Starbucks. When they first opened, they were amazing: great customer service and great drinks….. as time has passed their customer service has declined along with the quality of their drinks. Today was my last time going to this location. I rather leave my house early and go to another location where the drive thru employee isn’t rude. Hannah, please do better. You aren’t giving me a free drink and I’m not bothering you on your time off. You are being paid to take my order and I’m paying for my drink.
Atmosphere: 1
Food: 3
Service: 1
Amazing food and great customer service ! Whoever says the opposite they are wrong
Love the store
Atmosphere: 5
Food: 5
Service: 5
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