Zero stars if allowed. Horrible service from Paco night shift. It's 830pm and they close @9 or supposed to close at 9. Tell me why this guy Paco has an attitude and asides from that he's closing this subway stating that they close @830pm. Never will i come to this subway. And should be close if workers dont want to work.
Valeria Mercado
Absolutely terrible service…. I’ve seen them go through so many staff changes in the past 4 years I’ve lived in horizon and they can never get their staffing right. I sat in the drive through lane for about 3 mins repeating “hello” into the speaker with no answer, I figured they were busy so I waited. 4 minutes passed, said “hello” again, no answer. Decided to drive up to the window to see if they were even open (its 4:45 pm on a Monday and yes - it’s happened before where they close at random times in the day). I can see through the window that there’s one employee leaning on the wall talking to another employee washing his hands. I wait again hoping one to notice me. I make eye contact with one, he walks away. Comes shortly after, opens the drive through window and doesn’t greet me, doesn’t apologize for keeping me waiting, doesn’t say anything! Just opens the window and looks down at his sticky note preparing to take my order. I say “I don’t think your speaker works, I waited there for a while with no answer” he looks up, ignores what I just said and in the lowest possible voice says “what can I get you”. At this point I’m just really upset and this whole interaction and quite frankly I also just hand my card over and stop making any type of contact with the guy. He comes back to give me my footling and just hands it, no “thank you” “come again” “enjoy”, nothing. Extremely disappointed with the service provided today.
This is not the first time we have left a review, my husband did one 4 years ago when we first moved to horizon talking about a rude interaction we had with a woman refusing to give extra veggies. Good no know nothing has changed and that subway could care less what type of employees they have.
Atmosphere: 1
Food: 2
Service: 1
Sam Silvas
Always on point with freshness and overall quality
Atmosphere: 5
Food: 5
Service: 5
Acosta Margie
love this location really nice and sweet staff <3
Cynthia Reyes
The bread was a little hard was not soft,and this time Subway staff giving Les vestables.
Atmosphere: 1
Food: 1
Service: 1
Brian Ponce
Good old Subway! Love it! 😋
Atmosphere: 5
Food: 5
Service: 5
Joe
Found a hair on my food
Atmosphere: 2
Food: 2
Service: 2
E. N. Machado
Pretty good food and prices with cupon. I waited for about 10 min cause Only two ladies were attending.
Atmosphere: 5
Food: 5
Service: 5
Cesar Gonzalez
🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Angel Quiñonez
Worst service ever, the older woman that works there had a terrible and rude attitude, she yelled at me to pick a type bread 3 times when i was ordering a chicken salad wrap, I dont know if she was being racist or she didn’t know their menu.
I’ll start with the good - employee super friendly. All the veggies looked fresh and not like they’ve been sitting there for 10 hours.
Couple infront of me had their subs PACKED with veggies, with no extra request needed to add more on. When I order my sub she goes to place veggies and acted like they were coming out of her paycheck piece by piece. Barely one per bite. When asked for more, since there was MAYBE countable 10 black olives and 5 banana peppers , she looked at me as if I was asking for her paycheck as well. Then proceeds to add 3 - yes 3 extra black olives and 3 banana peppers. The fact I can count how many were put in so easily is sad. You don’t charge extra for veggies. So when asked for more this should not be an issue or treatment
LUIS RAMOS
Good people
Lexi Sizemore
Ancient man that’s working there needs some help in the back, he was rude to me bc he’s backed up and busy as if that’s my fault.
Zero stars if allowed. Horrible service from Paco night shift. It's 830pm and they close @9 or supposed to close at 9. Tell me why this guy Paco has an attitude and asides from that he's closing this subway stating that they close @830pm. Never will i come to this subway. And should be close if workers dont want to work.
Absolutely terrible service…. I’ve seen them go through so many staff changes in the past 4 years I’ve lived in horizon and they can never get their staffing right. I sat in the drive through lane for about 3 mins repeating “hello” into the speaker with no answer, I figured they were busy so I waited. 4 minutes passed, said “hello” again, no answer. Decided to drive up to the window to see if they were even open (its 4:45 pm on a Monday and yes - it’s happened before where they close at random times in the day). I can see through the window that there’s one employee leaning on the wall talking to another employee washing his hands. I wait again hoping one to notice me. I make eye contact with one, he walks away. Comes shortly after, opens the drive through window and doesn’t greet me, doesn’t apologize for keeping me waiting, doesn’t say anything! Just opens the window and looks down at his sticky note preparing to take my order. I say “I don’t think your speaker works, I waited there for a while with no answer” he looks up, ignores what I just said and in the lowest possible voice says “what can I get you”. At this point I’m just really upset and this whole interaction and quite frankly I also just hand my card over and stop making any type of contact with the guy. He comes back to give me my footling and just hands it, no “thank you” “come again” “enjoy”, nothing. Extremely disappointed with the service provided today.
This is not the first time we have left a review, my husband did one 4 years ago when we first moved to horizon talking about a rude interaction we had with a woman refusing to give extra veggies. Good no know nothing has changed and that subway could care less what type of employees they have.
Atmosphere: 1
Food: 2
Service: 1
Always on point with freshness and overall quality
Atmosphere: 5
Food: 5
Service: 5
love this location really nice and sweet staff <3
The bread was a little hard was not soft,and this time Subway staff giving Les vestables.
Atmosphere: 1
Food: 1
Service: 1
Good old Subway! Love it! 😋
Atmosphere: 5
Food: 5
Service: 5
Found a hair on my food
Atmosphere: 2
Food: 2
Service: 2
Pretty good food and prices with cupon. I waited for about 10 min cause Only two ladies were attending.
Atmosphere: 5
Food: 5
Service: 5
🔥🔥🔥
Atmosphere: 5
Food: 5
Service: 5
Worst service ever, the older woman that works there had a terrible and rude attitude, she yelled at me to pick a type bread 3 times when i was ordering a chicken salad wrap, I dont know if she was being racist or she didn’t know their menu.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ll start with the good - employee super friendly. All the veggies looked fresh and not like they’ve been sitting there for 10 hours.
Couple infront of me had their subs PACKED with veggies, with no extra request needed to add more on. When I order my sub she goes to place veggies and acted like they were coming out of her paycheck piece by piece. Barely one per bite. When asked for more, since there was MAYBE countable 10 black olives and 5 banana peppers , she looked at me as if I was asking for her paycheck as well. Then proceeds to add 3 - yes 3 extra black olives and 3 banana peppers. The fact I can count how many were put in so easily is sad. You don’t charge extra for veggies. So when asked for more this should not be an issue or treatment
Good people
Ancient man that’s working there needs some help in the back, he was rude to me bc he’s backed up and busy as if that’s my fault.
No fun to go there.
Atmosphere: 4
Food: 4
Service: 4
Very kind thank you
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