I got a veggie delight sandwich and it only had 3slices of cheese. When it’s supposed to have 8 . This place is a scam
Atmosphere: 1
Food: 1
Service: 1
Angie Ray
Served by: 004 07/19/2025 10:13a.m Term ID-Trans# 1/A-62648; The Subway Team Member; The woman was great! Great customer service. Welcomed, greeted & made me a perfect Subway. Good job & thank you for your great service.
Atmosphere: 5
Food: 5
Service: 5
Jesus Valdez
BEWARE this place is scamming uber orders by putting less meat and cheese on their orders. On my hot honey pepperoni sandwich i got 8 slices of pepperoni and 3 slices of provolone on a footlong. This needs to be investigated. Truly upsetting specially since I ordered no veggies on the sandwich. My sandwiches were also obviously messy and handled with no care. Trash food i was so upset they have people like this working with peoples food . This incident happened on 6/1/2025 around 8pm-9pm . Never will i ever return to this location.
Atmosphere: 1
Food: 1
Service: 1
Joolene
Disgusting ! I ordered a sandwich from here! And I found a hair in my sandwich!! Jaw dropped ! The customer service is bad!! There’s always this one girl who is always mad and doesn’t want to be there !! Awful!! If you don’t want to be there then leave!! The bathrooms are disgusting aswell!! Never again !!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oatmeal Raisin Cookie
Tea Rex
They mixed up the bread on the three sandwiches I ordered, but it’s almost like they knew what they were doing. It changed my calorie count, but it made my sandwich even better
Atmosphere: 3
Food: 5
Service: 3
Guadalupe Pedroza
Always getting the orders wrong. Have to switch the fixings to the other sandwich. Because they put it on the wrong bread sandwich
Food: 4
Service: 1
Recommended dishes: Cold Cut Combo
Christian Soto Silva
Place supposed to close at 10pm but it was close at 9:30. Employees saw me come and hide themselves.
Raymond Gomez
Update: after contacting corporate via the subway website and describing this experience, I was given a full refund. I raised my rating by one star because corporate did the right thing.The reason I am giving this only 1 star is because I found black mold on my ice after consuming a soda today. I wish I had noticed before I ate so I could have returned everything and received a full refund. The worker I spoke to told me their boss would offer me a refund on the soda. After I consumed mold from their soda, a full refund should have been offered. The service and atmosphere are exactly what you expect from a subway. The only real issues I had were the mold and the disappointing customer service displayed by the "boss." These brought down the service and atmosphere scores accordingly.
Atmosphere: 2
Food: 1
Service: 2
Rose Forest
It's closed! The schedule says it's open until 10 pm. It's 3:17
Atmosphere: 1
Food: 1
Service: 1
George Ville
VERY BAD SERVICE , RUDE YOUNG MAN WITH LONG HAIR HE MUST HATE THAT JOB !!! NEVER COMING BACK TO THIS LOCATION!
Friendly staff,the construction makes you not want to go here. Too busy that pellicano
Atmosphere: 5
Food: 5
Service: 5
Loni Lugo
Parking: Park in front or on side next to drive thru.
Rhonda Johnson
Best Subway I have been to in ElPaso.
Atmosphere: 5
Food: 5
Service: 5
Hector Castaño
Excellent service I highly recommend it
Atmosphere: 5
Food: 5
Service: 5
K
The worst!! First time I came they literally forgot to put some ingredients on my sandwich. Second time here and there was only 1 car in the drive thru in front of me, took 15 minutes for them to finish with him, then they had me at the window for another whole 15 minutes without saying anything to me. Worst service ever.
I got a veggie delight sandwich and it only had 3slices of cheese. When it’s supposed to have 8 . This place is a scam
Atmosphere: 1
Food: 1
Service: 1
Served by: 004 07/19/2025 10:13a.m Term ID-Trans# 1/A-62648; The Subway Team Member; The woman was great! Great customer service. Welcomed, greeted & made me a perfect Subway. Good job & thank you for your great service.
Atmosphere: 5
Food: 5
Service: 5
BEWARE this place is scamming uber orders by putting less meat and cheese on their orders. On my hot honey pepperoni sandwich i got 8 slices of pepperoni and 3 slices of provolone on a footlong. This needs to be investigated. Truly upsetting specially since I ordered no veggies on the sandwich. My sandwiches were also obviously messy and handled with no care. Trash food i was so upset they have people like this working with peoples food . This incident happened on 6/1/2025 around 8pm-9pm . Never will i ever return to this location.
Atmosphere: 1
Food: 1
Service: 1
Disgusting ! I ordered a sandwich from here! And I found a hair in my sandwich!! Jaw dropped ! The customer service is bad!! There’s always this one girl who is always mad and doesn’t want to be there !! Awful!! If you don’t want to be there then leave!! The bathrooms are disgusting aswell!! Never again !!!!!!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oatmeal Raisin Cookie
They mixed up the bread on the three sandwiches I ordered, but it’s almost like they knew what they were doing. It changed my calorie count, but it made my sandwich even better
Atmosphere: 3
Food: 5
Service: 3
Always getting the orders wrong. Have to switch the fixings to the other sandwich. Because they put it on the wrong bread sandwich
Food: 4
Service: 1
Recommended dishes: Cold Cut Combo
Place supposed to close at 10pm but it was close at 9:30. Employees saw me come and hide themselves.
Update: after contacting corporate via the subway website and describing this experience, I was given a full refund. I raised my rating by one star because corporate did the right thing.The reason I am giving this only 1 star is because I found black mold on my ice after consuming a soda today. I wish I had noticed before I ate so I could have returned everything and received a full refund. The worker I spoke to told me their boss would offer me a refund on the soda. After I consumed mold from their soda, a full refund should have been offered. The service and atmosphere are exactly what you expect from a subway. The only real issues I had were the mold and the disappointing customer service displayed by the "boss." These brought down the service and atmosphere scores accordingly.
Atmosphere: 2
Food: 1
Service: 2
It's closed! The schedule says it's open until 10 pm. It's 3:17
Atmosphere: 1
Food: 1
Service: 1
VERY BAD SERVICE , RUDE YOUNG MAN WITH LONG HAIR HE MUST HATE THAT JOB !!! NEVER COMING BACK TO THIS LOCATION!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Friendly staff,the construction makes you not want to go here. Too busy that pellicano
Atmosphere: 5
Food: 5
Service: 5
Parking: Park in front or on side next to drive thru.
Best Subway I have been to in ElPaso.
Atmosphere: 5
Food: 5
Service: 5
Excellent service I highly recommend it
Atmosphere: 5
Food: 5
Service: 5
The worst!! First time I came they literally forgot to put some ingredients on my sandwich. Second time here and there was only 1 car in the drive thru in front of me, took 15 minutes for them to finish with him, then they had me at the window for another whole 15 minutes without saying anything to me. Worst service ever.
Loading...