Subway

1201 Bob Hope Dr Suite A, El Paso
(915) 790-2549

Recent Reviews

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mario gonzalez

Cashier 1203 outstanding customer service & had good taste in music!

Atmosphere: 5

Food: 5

Service: 5

Ashley Peña

Visited today 8/14/24 at around 6:40 pm and the gentleman that helped us out had great customer service. We live down the street and come here often & other times have not had the same experience. I wish we would’ve gotten his name! He deserves a raise!

Atmosphere: 5

Food: 5

Service: 5

Christopher Rodriguez

Service and workers are good. Management is pretty bad, though.

Atmosphere: 1

Food: 1

Service: 1

Brandi Grace

The sandwich that I ordered was very soggy, and it wasn't exactly made the way I ordered it. The employees there are unwelcoming and lack customer service.

Atmosphere: 1

Food: 1

Service: 1

Brandi Grace Carrillo

The sandwich that I ordered was very soggy, and it wasn't exactly made the way I ordered it. The employees there are unwelcoming and lack customer service.

Atmosphere: 1

Food: 1

Service: 1

Michael T Martin

It's been ok and a convenient location. Go twice a month however last week no tunafish had to leave. Today no tomatoes or lettuce and they weren't expecting any either day I ordered and went to another subway for lettuce and tomatoes. Its 2.10 in the afternoon both times that's fairly early in the day. It's hard to operate with out these key ingredients. Had to go to another location again. Great way to loose costumers no need to stop by and be disappointed again.

Atmosphere: 4

Food: 2

Service: 4

Eidolon - 06

shared the last meal I had with my grandad here. can't thank the staff enough for being so

Atmosphere: 5

Food: 5

Service: 5

Sophia

One male employee had a really bad attitude. Looked very bothered to be taking orders.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Sweet Onion Chicken Teriyaki

Lauren

I’ve visited this location several times over the course of the past few weeks. Alexis and Chris have gone out of their way to make sure my sandwich fulfills my needs. No other subway that I’ve gone to has taken the time to make my food look pretty and sincerely ask me what I would like on my order. Not to mention, they all welcomed me/thanked me for walking into subway hahah. It was a bit unexpected but appreciated nonetheless. The only issue I have with this place is that the interior doesn’t look like it’s been renovated in years compared to the other locations I’ve gone to.

Parking: The parking sucks

Atmosphere: 1

Food: 5

Service: 5

Marquise Gibson

Employees close the store when ever they don't feel like working even though operating hours are posted on the

Atmosphere: 1

Food: 1

Service: 1

Delia Garcia

I never do google reviews but this subway is my neighborhood subway sadly and I always get the WORST customer service. And I mean they are always rude. Always talking to me like im a child. One time they got my order wrong and I was so calm and they started screaming at me “YOU DIDNT ORDER AVOCADO MAM ITS NOT WRONG” when it clearly stated in the receipt avocado extra . This subway is def something else

Atmosphere: 1

Service: 1

Lizette

I never do google reviews but this subway is my neighborhood subway sadly and I always get the WORST customer service. And I mean they are always rude. Always talking to me like im a child. One time they got my order wrong and I was so calm and they started screaming at me “YOU DIDNT ORDER AVOCADO MAM ITS NOT WRONG” when it clearly stated in the receipt avocado extra . This subway is def something else

Atmosphere: 1

Service: 1

JC Jewelers

sammich is good :)

Atmosphere: 5

Food: 5

Service: 5

Honest Food Reviewer

This was a visit dated 11/2/2023 around 3-5pm. The bigger guy working at the time was so rude . I asked him to put the veggies on the bottom portion of the bread and not on Top of the meat and he responded with “does it even make a difference “ I went ahead and explained that it would cook everything evenly. He continued with his attitude the visit. The girl at the time was also very rude to me at the beginning that’s when the bigger guy took over . Anyways I can’t imagine why they hate their lives so much for them to act like this toward other people. I like my sandwich my ways and pretty sure they like there sandwiches they make for themselves the way they want . I’m not sure why people are so angry with their lives. This experience really stuck with me, I will not be coming back to this location.

Atmosphere: 1

Food: 2

Service: 1

Edgar Montoya

I would give it zero star if I was able too. So as me and my girlfriend show up at 8:15 p.m. to get some food after a long day. Brandon and Julian without welcoming us into the store. Brandon quickly asked if we were here to pickup food. My girlfriend said no and both employees asked if they were closed. They both hesitated to answer. They clearly made us very uncomfortable and unwelcoming and very unprofessional when it comes to customer service.

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