Subway

1201 Bob Hope Dr Suite A, El Paso
(915) 790-2549

Recent Reviews

Brandi Grace

The sandwich that I ordered was very soggy, and it wasn't exactly made the way I ordered it. The employees there are unwelcoming and lack customer service.

Atmosphere: 1

Food: 1

Service: 1

Brandi Grace Carrillo

The sandwich that I ordered was very soggy, and it wasn't exactly made the way I ordered it. The employees there are unwelcoming and lack customer service.

Atmosphere: 1

Food: 1

Service: 1

Michael T Martin

It's been ok and a convenient location. Go twice a month however last week no tunafish had to leave. Today no tomatoes or lettuce and they weren't expecting any either day I ordered and went to another subway for lettuce and tomatoes. Its 2.10 in the afternoon both times that's fairly early in the day. It's hard to operate with out these key ingredients. Had to go to another location again. Great way to loose costumers no need to stop by and be disappointed again.

Atmosphere: 4

Food: 2

Service: 4

Eidolon - 06

shared the last meal I had with my grandad here. can't thank the staff enough for being so

Atmosphere: 5

Food: 5

Service: 5

Sophia

One male employee had a really bad attitude. Looked very bothered to be taking orders.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Sweet Onion Chicken Teriyaki

Lauren

I’ve visited this location several times over the course of the past few weeks. Alexis and Chris have gone out of their way to make sure my sandwich fulfills my needs. No other subway that I’ve gone to has taken the time to make my food look pretty and sincerely ask me what I would like on my order. Not to mention, they all welcomed me/thanked me for walking into subway hahah. It was a bit unexpected but appreciated nonetheless. The only issue I have with this place is that the interior doesn’t look like it’s been renovated in years compared to the other locations I’ve gone to.Parking: The parking sucks

Atmosphere: 1

Food: 5

Service: 5

Marquise Gibson

Employees close the store when ever they don't feel like working even though operating hours are posted on the

Atmosphere: 1

Food: 1

Service: 1

Delia Garcia

I never do google reviews but this subway is my neighborhood subway sadly and I always get the WORST customer service. And I mean they are always rude. Always talking to me like im a child. One time they got my order wrong and I was so calm and they started screaming at me “YOU DIDNT ORDER AVOCADO MAM ITS NOT WRONG” when it clearly stated in the receipt avocado extra . This subway is def something else

Atmosphere: 1

Service: 1

Edgar Montoya

I would give it zero star if I was able too. So as me and my girlfriend show up at 8:15 p.m. to get some food after a long day. Brandon and Julian without welcoming us into the store. Brandon quickly asked if we were here to pickup food. My girlfriend said no and both employees asked if they were closed. They both hesitated to answer. They clearly made us very uncomfortable and unwelcoming and very unprofessional when it comes to customer service.

MIGUEL LUIS

This was a visit dated 11/2/2023 around 3-5pm. The bigger guy working at the time was so rude . I asked him to put the veggies on the bottom portion of the bread and not on Top of the meat and he responded with “does it even make a difference “ I went ahead and explained that it would cook everything evenly. He continued with his attitude the visit. The girl at the time was also very rude to me at the beginning that’s when the bigger guy took over . Anyways I can’t imagine why they hate their lives so much for them to act like this toward other people. I like my sandwich my ways and pretty sure they like there sandwiches they make for themselves the way they want . I’m not sure why people are so angry with their lives. This experience really stuck with me, I will not be coming back to this location.

Atmosphere: 1

Food: 2

Service: 1

Jesus Torres

I came to this subway today and I have to admit, I got 5 star service from this young man named Martin, he was very courteous and extremely helpful. I had not visited a subway in a while and he took the time to ask me questions till he recommended the perfect subway for me! I highly recommend visiting this subway and asking for Martin helpful assistant, I promise you will leave very satisfied!!!

Atmosphere: 5

Food: 5

Service: 5

Oscar Garcia

This places needs to have fresh veggies all the time. They always serve me yellow spinach

Jocelyn N.

This place is terrible. They are so rude plus they would not let me use the coupons that I just got in the mail. I tried to buy a footling cold cut and a six inch steak and cheese. It was March and the coupons didn't expire until May. I went to the Subway on Lee Trevino and they had no problem with my coupons. Don't go here, go to the one on Lee Trevino.

Eduardo Vargas

It is closed at 6:30pm? What’s going on?

Sergio Esparza

I went into your restaurant for lunch like I do almost every week. Only this time you denied me my coupon. I was told by your employee that the number 6 "the boss" was not included. Not wanting to make a big deal I said OK and paid for my meal. When I got home and I inspected the coupon it said nothing about excluding my subs of choice. Maybe the employee was new, not 100% sure but I'll probably stop going to this location after this. If your not up to date with your promotions I shouldn't have to challenge it. Lastly your cucmbers were no longer fresh. Not satisfied at all

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