I stopped by this morning to get their meatball Monday and to begin they just had wheat bread! I also asked for pickles and black olives on the side and got pickles on the side and black olives in the sandwich!! Then I get to the window and the young lady has an attitude! If you don’t like your job go elsewhere!! Never again will I be going to this place even though it’s in my neighborhood! ✌️
Atmosphere: 1
Food: 1
Service: 1
jr prieto
Great customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Susana Diaz
I thought we were talking about Hancock. This time I experience was wonderful. The people that were in there with were great, happy and listened. I placed my order and it came out to my exact specifications. And apologize for the wait.
Atmosphere: 5
Food: 5
Service: 5
Cristina Aldama
Just left the location !! And I must say that the service was wonderful! Everything was nice and clean ! And I showed up 1 hr before closing usually you don't get good service at that time, but I have to admit that this is by far one of my favorite locations.
kimberly guzman
I ordered two sandwiches today on 10/18/2025 through the drive thru both sandwiches were incorrect both sandwiches had different ingredients. This was so disappointing me & my husband were both looking forward to our sandwiches when I got home with the sandwiches. Never going back and taking my money else where at least Mike’s Subs are better. Also they had no customers ordering, it was not too busy for them not to remember our order, I hope they do better.
Food: 1
Service: 1
Maria Acuna
Bread was not as fresh as it used to be. Selection of choices has reduced from a year ago. Ran out of baked potato chips. Maybe because it was late at night.
Atmosphere: 5
Food: 4
Service: 5
manuel
Their employees are literally ALWAYS in a bad mood, extremely passive aggressive and they never add the toppings or sauces evenly!!
Guadalupe Macias Jr
Went to their drive thru and was told their drive thru is closed,yet they were open. Just goes to show that they don't want to deal with the drive thru.
Rosaas T
Manager was very unprofessional. Very rude just trying to rush us out the door
Service: 1
Oscar Torres
Long wait for food I personally waited 15 - 20 minutes after I had pay
I'm just disappointed in how bad this store is getting for the last year. Everyone is just sad there. Workers look like they don't want to be there. It's just depressing...
Atmosphere: 1
Food: 3
Service: 1
Betty \u0026 Roberto Gomez
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Sandra Juarez
I just left the drive through after being ignored! I order a 6inch tuna sandwich & I understand they might be busy but NO ONE acknowledged me to at least let me know it was going to be a while!
Service: 1
Alma Mata
Had a very unpleasant experience. The employee not only laughed at my face but threatened to contact the police. I stayed and waited for her to contact the police however the employee never contacted the police. I kept my composure with this employee while she was being rude and disrespectful. They got my order wrong and even forgot some of the items. When I tried to address this issue the employee started laughing and even stated that in the establishment she did whatever she well pleases and laughed. Very unprofessional very rude and un educated. Corporate should really take the time to be more selective about their employees and management. Needles to say the manager also did not do a thing about the issue.
Atmosphere: 1
Food: 2
Service: 1
Alexis Arianna Rodriguez
ordered on mobile app, both meals had wrong ingredients. Asked for herbs and cheese + toasted, i got artisan Italian, not toasted, i asked for pepper jack cheese and got provolone ? the mayo and mustard was gushing out of the sandwich whole wrapper was soaked. other meal also had the wrong bread, asked on special instructions to remove ham on both sandwiches and there was ham on both. was really excited for my sandwich since I hadn’t gone back because of the last bad experience and your company just keeps disappointing me after almost of year.
I stopped by this morning to get their meatball Monday and to begin they just had wheat bread! I also asked for pickles and black olives on the side and got pickles on the side and black olives in the sandwich!! Then I get to the window and the young lady has an attitude! If you don’t like your job go elsewhere!! Never again will I be going to this place even though it’s in my neighborhood! ✌️
Atmosphere: 1
Food: 1
Service: 1
Great customer service 👍
Atmosphere: 5
Food: 5
Service: 5
I thought we were talking about Hancock. This time I experience was wonderful. The people that were in there with were great, happy and listened. I placed my order and it came out to my exact specifications. And apologize for the wait.
Atmosphere: 5
Food: 5
Service: 5
Just left the location !! And I must say that the service was wonderful! Everything was nice and clean ! And I showed up 1 hr before closing usually you don't get good service at that time, but I have to admit that this is by far one of my favorite locations.
I ordered two sandwiches today on 10/18/2025 through the drive thru both sandwiches were incorrect both sandwiches had different ingredients. This was so disappointing me & my husband were both looking forward to our sandwiches when I got home with the sandwiches. Never going back and taking my money else where at least Mike’s Subs are better. Also they had no customers ordering, it was not too busy for them not to remember our order, I hope they do better.
Food: 1
Service: 1
Bread was not as fresh as it used to be. Selection of choices has reduced from a year ago. Ran out of baked potato chips. Maybe because it was late at night.
Atmosphere: 5
Food: 4
Service: 5
Their employees are literally ALWAYS in a bad mood, extremely passive aggressive and they never add the toppings or sauces evenly!!
Went to their drive thru and was told their drive thru is closed,yet they were open. Just goes to show that they don't want to deal with the drive thru.
Manager was very unprofessional. Very rude just trying to rush us out the door
Service: 1
Long wait for food I personally waited 15 - 20 minutes after I had pay
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Subway Club
Restaurantji Recommends
I'm just disappointed in how bad this store is getting for the last year. Everyone is just sad there. Workers look like they don't want to be there. It's just depressing...
Atmosphere: 1
Food: 3
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
I just left the drive through after being ignored! I order a 6inch tuna sandwich & I understand they might be busy but NO ONE acknowledged me to at least let me know it was going to be a while!
Service: 1
Had a very unpleasant experience. The employee not only laughed at my face but threatened to contact the police. I stayed and waited for her to contact the police however the employee never contacted the police. I kept my composure with this employee while she was being rude and disrespectful. They got my order wrong and even forgot some of the items. When I tried to address this issue the employee started laughing and even stated that in the establishment she did whatever she well pleases and laughed. Very unprofessional very rude and un educated. Corporate should really take the time to be more selective about their employees and management. Needles to say the manager also did not do a thing about the issue.
Atmosphere: 1
Food: 2
Service: 1
ordered on mobile app, both meals had wrong ingredients. Asked for herbs and cheese + toasted, i got artisan Italian, not toasted, i asked for pepper jack cheese and got provolone ? the mayo and mustard was gushing out of the sandwich whole wrapper was soaked.
other meal also had the wrong bread, asked on special instructions to remove ham on both sandwiches and there was ham on both. was really excited for my sandwich since I hadn’t gone back because of the last bad experience and your company just keeps disappointing me after almost of year.
Atmosphere: 1
Food: 1
Service: 1
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