Bad experience every time I have gone here. Drive thru turned off, attitude of employees, place is dirty, employee did not know how to charge me correctly. I recommend starting with a whole new staff, even new management.
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Del Palacio
I went to this location on 8/5/25. The restaurant was closed but not the drive thru. When I ordered my meal and repeated it several times to her, she still got my order wrong, I was the only customer on the drive thru lane. The lady that attended me was rude and looked to be in a bad mood. Several times she slammed the drive thru window, after waiting 15 min. I finally received my order which again was not what I wanted. I just don’t understand why you keep hiring these unprofessional workers, and with no customer service at all.
Atmosphere: 1
Food: 2
Service: 1
Mikel Adame
The lady working there was giving attitude for no reason. She also proceeds to tell me there is no meat for the sub of the day. After taking my sandwich out of the oven a fly walks over my sandwich and the worker after making eye contact with me and seeing the fly on my sandwich slowly puts her gloves on and after putting her gloves on she scares the fly away to sell me the same sandwich. Bad experience overall.
Atmosphere: 2
Food: 2
Service: 1
Kia Boozel
Can't recall a single time I've had a good experience here. I tried to justify it as them being busy or training new employees because the employees are always very friendly and apologize profusely for wait times, but I think it's just a poorly managed store. About 75% of the time they're out of something major like several types of bread/cheese/meats. Ive also never waited for less than 20 minutes and there's almost never more than 2 other people waiting. Ordering ahead of time in the app makes no difference in the wait times either, you can wait 20 minutes after ordering from this store and they're still going to make you wait an extra 15 because they haven't even looked at your order yet. And that's not even addressing the issues with the app showing that they have things that they don't have or have never sold at this location. But don't worry, they'll still charge you the full price of the item and substitute it for an item that's half price. Also lost a debit card and had to have it replaced because an employee took it at the drive through and just never gave it back.
Atmosphere: 1
Food: 2
Service: 1
Maria Carreon
I went through the drive through and the lady who was taking the order on June 11, 2025 at 7:28pm was just rude. I placed my order and then was told it’d be a 20 minute wait. Luckily there was nobody behind me so I was able to reverse out. I always have a horrible experience at this location.
Atmosphere: 1
Service: 1
spookidonedidtha
Great service. A older woman took my order. It was closed and she still took my order. I appreciate her so much. Thank you ma’am ❤️ you made my night
Ellie Venegas
worse experience I have ever had encountered at subway .wrong drink . dries up subs . food was to go drive thru .
Food: 1
Service: 2
Michael G
Made an online and took 1 hour for just 3 sandwiches. Wasn't even packed at the store.
Atmosphere: 1
Food: 3
Service: 1
Yolanda Villalobos
I recently visit this subway with my autistic sister and my handicapped mother to get some food after a long day at church the young lady working there was so unprofessional and rude to my mother when she asked to use the restroom she said (the young lady) my mother had to purchase something first knowing we where getting ready to order she still denied my mother the right to use the restroom once we made our order my mom paid with cash and the young lady got upset my mother didn’t have exact change since she claim she didn’t have any change in the register but it wasn’t a lot of change she had to give back its not like my mother gave her $100 it was $20s after all this we left with out food and hungry and needing to use the restroom this was the worse experience a subway employee has ever gave us so please subway do better train your employees better and help them and teach them to have courtesy towards special needs children and families we go out of our way to have a good dinner and its not easy as we have special needs and to be treated this way was so degrading and disgusting.
Atmosphere: 1
Food: 1
Service: 1
rosa Sullivan
Ordered online. My order was not ready after the given time still had to wait 15 min. And either way the order was WRONG!!! Worker was RUDE.
Ordered online arrived to pick up food wasn’t ready asked how long it was gonna be iris the person in charge said awhile in a rude manner asked for a refund she refused saying she didn’t know how and I would have to do it online she is very rude and not helpful at all horrible customer service
Service: 1
Guera Cortez
It's a good location quick eats and everything but unfortunately there is one guy employee that harasses the women in a inappropriate manner which I do not agree he is a white male with a thick beard kind of I believe his name is Mike or Michael on one occasion a couple of weeks ago when I was there he was talking about wanting to be intimate with a female employee even though she said no he kept pushing and I seen her walk away I don't think that's appropriate for a workplace or for a man to talk to employees like that another time when I was there he was talking to another young lady about going on a date same gentleman she pushed off his advances try to call corporate can't get a hold of anyone it's just inappropriate all around I will not be coming back to this location due to how he harasses women and I don't want that on me or my children
Atmosphere: 1
Food: 3
Service: 1
Victor Gutierrez
This place and itsbworkers are horrible and the workers are really slow . Both in competency and performance
Atmosphere: 1
Food: 2
Service: 1
Kahlil Younis
The only thing consistent about this location is being consistently let down. I went today and there was no one else, it took like 15 minutes to order two 6 inches which they skimped on. The sandwich was horrible and since reviews doesn’t seem to affect this place I’m done going and I’ll tell my friends not to
Atmosphere: 2
Food: 1
Service: 1
Ricardo Martinez Sr
Avoid at all cost service was beyond bad if I could give them zero stars for service I would. Got a meat ball sub and the meatballs were freezing cold in the middle. And I’m not going to even say more about the rest of my order. Avoid at all cost drive the 5 minutes south on dyer and go to the other subway.
Bad experience every time I have gone here. Drive thru turned off, attitude of employees, place is dirty, employee did not know how to charge me correctly. I recommend starting with a whole new staff, even new management.
Atmosphere: 1
Food: 1
Service: 1
I went to this location on 8/5/25. The restaurant was closed but not the drive thru. When I ordered my meal and repeated it several times to her, she still got my order wrong, I was the only customer on the drive thru lane. The lady that attended me was rude and looked to be in a bad mood. Several times she slammed the drive thru window, after waiting 15 min. I finally received my order which again was not what I wanted. I just don’t understand why you keep hiring these unprofessional workers, and with no customer service at all.
Atmosphere: 1
Food: 2
Service: 1
The lady working there was giving attitude for no reason. She also proceeds to tell me there is no meat for the sub of the day. After taking my sandwich out of the oven a fly walks over my sandwich and the worker after making eye contact with me and seeing the fly on my sandwich slowly puts her gloves on and after putting her gloves on she scares the fly away to sell me the same sandwich. Bad experience overall.
Atmosphere: 2
Food: 2
Service: 1
Can't recall a single time I've had a good experience here. I tried to justify it as them being busy or training new employees because the employees are always very friendly and apologize profusely for wait times, but I think it's just a poorly managed store. About 75% of the time they're out of something major like several types of bread/cheese/meats. Ive also never waited for less than 20 minutes and there's almost never more than 2 other people waiting. Ordering ahead of time in the app makes no difference in the wait times either, you can wait 20 minutes after ordering from this store and they're still going to make you wait an extra 15 because they haven't even looked at your order yet. And that's not even addressing the issues with the app showing that they have things that they don't have or have never sold at this location. But don't worry, they'll still charge you the full price of the item and substitute it for an item that's half price. Also lost a debit card and had to have it replaced because an employee took it at the drive through and just never gave it back.
Atmosphere: 1
Food: 2
Service: 1
I went through the drive through and the lady who was taking the order on June 11, 2025 at 7:28pm was just rude. I placed my order and then was told it’d be a 20 minute wait. Luckily there was nobody behind me so I was able to reverse out. I always have a horrible experience at this location.
Atmosphere: 1
Service: 1
Great service. A older woman took my order. It was closed and she still took my order. I appreciate her so much. Thank you ma’am ❤️ you made my night
worse experience I have ever had encountered at subway .wrong drink . dries up subs .
food was to go drive thru .
Food: 1
Service: 2
Made an online and took 1 hour for just 3 sandwiches. Wasn't even packed at the store.
Atmosphere: 1
Food: 3
Service: 1
I recently visit this subway with my autistic sister and my handicapped mother to get some food after a long day at church the young lady working there was so unprofessional and rude to my mother when she asked to use the restroom she said (the young lady) my mother had to purchase something first knowing we where getting ready to order she still denied my mother the right to use the restroom once we made our order my mom paid with cash and the young lady got upset my mother didn’t have exact change since she claim she didn’t have any change in the register but it wasn’t a lot of change she had to give back its not like my mother gave her $100 it was $20s after all this we left with out food and hungry and needing to use the restroom this was the worse experience a subway employee has ever gave us so please subway do better train your employees better and help them and teach them to have courtesy towards special needs children and families we go out of our way to have a good dinner and its not easy as we have special needs and to be treated this way was so degrading and disgusting.
Atmosphere: 1
Food: 1
Service: 1
Ordered online. My order was not ready after the given time still had to wait 15 min. And either way the order was WRONG!!! Worker was RUDE.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered online arrived to pick up food wasn’t ready asked how long it was gonna be iris the person in charge said awhile in a rude manner asked for a refund she refused saying she didn’t know how and I would have to do it online she is very rude and not helpful at all horrible customer service
Service: 1
It's a good location quick eats and everything but unfortunately there is one guy employee that harasses the women in a inappropriate manner which I do not agree he is a white male with a thick beard kind of I believe his name is Mike or Michael on one occasion a couple of weeks ago when I was there he was talking about wanting to be intimate with a female employee even though she said no he kept pushing and I seen her walk away I don't think that's appropriate for a workplace or for a man to talk to employees like that another time when I was there he was talking to another young lady about going on a date same gentleman she pushed off his advances try to call corporate can't get a hold of anyone it's just inappropriate all around I will not be coming back to this location due to how he harasses women and I don't want that on me or my children
Atmosphere: 1
Food: 3
Service: 1
This place and itsbworkers are horrible and the workers are really slow . Both in competency and performance
Atmosphere: 1
Food: 2
Service: 1
The only thing consistent about this location is being consistently let down. I went today and there was no one else, it took like 15 minutes to order two 6 inches which they skimped on. The sandwich was horrible and since reviews doesn’t seem to affect this place I’m done going and I’ll tell my friends not to
Atmosphere: 2
Food: 1
Service: 1
Avoid at all cost service was beyond bad if I could give them zero stars for service I would. Got a meat ball sub and the meatballs were freezing cold in the middle. And I’m not going to even say more about the rest of my order. Avoid at all cost drive the 5 minutes south on dyer and go to the other subway.
Atmosphere: 3
Food: 1
Service: 1
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