Subway
5140 Fairbanks Dr Suite 1, El Paso
(915) 755-8392
Recent Reviews
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The food I order wasn't prepared accordingly.
Atmosphere: 5
Food: 3
Service: 5
Restaurant is clean. The staff is always attentive to customers. Breads, meats, cheeses, and especially the vegetables are all fresh! Nice music too! And close to my home.
Atmosphere: 5
Food: 5
Service: 5
Seems very strange that their app indicates that nothing you try to order is available so when you get into the store they only have one person on the line helping customers while the other employee is standing near the back on the phone and at no point comes to help the other worker. This store seems to never have employees that can do their jobs in a timely manner.
Atmosphere: 1
Food: 2
Service: 1
This location has been very inconsistent. We have gone at times when they should be open and they are not. Went at 1015 for breakfast today and was told they stopped already.
I just got fired so I’m here to say the manager Yvonne is an awful person to her teen workers she even had us change dates so we could use them longer she dosent do anything and expects us to do it all she fired me because I play sports and she said I wasn’t reliable. She’s constantly made us do things she was supposed to do and complained she even had me go in when my mom was in the hospital and I had a concussion she wrote me up multiple times because of things other people did she also yells at employees when they give out her number because people complain she yells at us in the group chat all the time please pick another subway
Atmosphere: 1
Food: 1
Service: 1
Only young people working, no organization, no cleanliness. This store ran out of everything from cookies to pickles and tuna.
Atmosphere: 1
Food: 1
Service: 1
Thank you Nicolas for jumping in off your break and making my food.
Atmosphere: 5
Food: 5
Service: 5
My mom ordered a protein bowl but she didn't have much to choose from. They only had spinach tomato and onions. Also. The lady that was taking our order was more focused on what other people where talking about instead of our order.
Atmosphere: 1
Food: 5
Service: 2
We came at 9 pm, almost everything was put away, they had no bread option, they mixes up all of out meal, multiple people walked out with the wrong order and weren't told anything. They handled the food with no gloves re-opening every single sandwich. And a dish washer named Emmanuel how has an orange tag was being rude to a newer worker and was cursing at him in Spanish. They told us to get a refund or get paid with cookies, COOKES. They told us to come back in the morning to get a refund to be able to have a snadwhich again. It was unprofessional and chaotic. Side note the started closing at 8 830
Atmosphere: 1
Food: 1
Service: 1
Safe serve rules don't apply at this store. They made a sandwich for previous customer, rang them up and handled money
Did not change gloves to do next order and got attitude when I said something. Money is one of the dirtiest things you can touch.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
The worst Subway ever! They always close so early & they never have anything, you can’t even ask for extra toppings becauze they get mad. I loved Subway, but this location made me hate it.
Atmosphere: 1
Food: 1
Service: 1
Drive thru never opened .
Atmosphere: 1
Service: 1
Hold up to the drive thru I thought how do I hard drive through closed
I backed up, pulled forward no answer I backed out, parked, went inside no greeting, no recognize, there were five customers in line, then I asked , is your drive thru closed?
Out of three employees one answered
Yes¿
My reply was you should put a sign on the window,
DRIVE THROUGH CLOSED
ALL THREE EMPLOYEES LOOKED AT EACH OTHER AMONGST EACH OTHER LOOKING AT ME ROLLING THEIR EYES !!!!!!!
I AM FROM CALIFORNIA I AM VERY DISAPPOINTED IN THEIR CUSTOMER SERVICE AT THIS PARTICULAR LOCATION
WILL NOT BE RETURNING!
Atmosphere: 3
Service: 1
The manager was extremely rude. On her phone. Asked for extra onions got told I couldn't. Then told there was no way to pay for them. I offered to pay for extra stuff. Not sure what that is. But won't be back. Definitely going down hill used to be my favorite subway.
Atmosphere: 1
Food: 1
Service: 1
Ask for something they seem to always be out of it, fountain drink machine doesn’t work, can’t take cash unless it’s exact change. The employees were very friendly otherwise this location needs new management.
Atmosphere: 1
Food: 1
Service: 5
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