First did not honor coupons yvonne the manager is so rude and does not care what you tell her
Atmosphere: 1
Food: 3
Service: 1
Amazing Grace (Amazing Grace)
Pretty good. No tea tho.
Atmosphere: 5
Food: 5
Service: 5
Marcos Caro
Genuinely the worst service ever in any subway in the area, I usually order online and am used to being ignored but the staff behind the counter having to wave them down to get my order because they have no pickup counter. However, the times I have tried to order in person I feel rushed to choose the next item on my sandwich as every staff member seems to be annoyed at the fact I am there even if no one else is in the shop.
My last, and this will be my last visit, I tried to order something different and try to order the $6.99 meal of the day( usually I get a regular foot long) and made the mistake of adding and extra cheese, I was not informed at this beginning stage of the sandwich process that it would change the price and was led to believe I was getting the $6.99 meal of the day until the end of the process where I had to pay more because of one simple change that I could have been warned about. This led me to having to go and get change as I can in hoping to the the meal of the day with the cash I had on hand, when I asked if it was okay to do so I was look at with a bit of disgust and annoyance from the staff behind the register and I felt a bit embarrassed.
I want to emphasize this behavior does not only come from the staff but what seems to be the manager as well.
They force customers to buy something to use the restroom, however I did see the manager excitedly greet a customer by name and offer the bathroom key no problem when asked without them buying anything so it seems there are exceptions.
TLDR THE STAFF HERE ARE VERY RUDE, WANT YOUR MONEY JUST TO USE THE RESTROOM, AND DONT EVEN WANT TO HELP CUSTOMERS
Cookie Monster
Placed an order thru the app to get delivered and called because it was taking for ever and I live like 4 blocks away. They don’t answer the question then I hung up and it kept going to voicemail. Like do your job at your job. It’s a sandwich shop you’re not in the army and everything needs pin point attention or something will happen. Imma keep going cuz it’s by my house but I’m never afraid to put someone in their place play with me in person.
Service: 1
Sam
Always out of ingredients
Atmosphere: 1
Food: 1
Service: 1
Jj
I went here to get a subway and first they didint put one i ordered 3 gave me 2 and then i put toasted bread but it was old and cold super hard and then they put shredded chiken when i ordered grilled they did everything wrong terrible customer service
Debbi Farrelly
This Subway has the best bread!! They dint leave it out in the kitten like other Subways do. I travel extra to go to this one just for their bread, when there is one .03 of a mile from my house!!
Atmosphere: 5
Food: 5
Service: 5
Ben Soto
They don't have the meats! The manager should be fired... it sucks! I will never go there again. This is the second time this has happened!
Atmosphere: 2
Food: 3
Service: 1
Jesus Ramos
Best service ever staff go all the way to make you feel comfortable
Atmosphere: 5
Food: 5
Service: 5
Alexis Sizemore
Bathroom says for “customers only” and even thought I bought something the lady with the blond streaks was upset and said next time I have to buy a sandwich to use the bathroom. Guess when you buy anything other than a sandwhich ur not a customer? Weird. Won’t be going back even if I want a sandwich in the future
I went into Subway to buy a sandwich. My three-year-olds needed to use the restroom. Yvonne was in the restroom. She was an employee and stated that I couldn’t use the restroom because I needed to buy a sandwich. I stated to her I already purchased the sandwich and she still wanted to argue with me. Horrible customer service. I will never come here again.
Atmosphere: 1
Food: 1
Service: 1
juan gurrola
Really good service, they don’t shut down their roster early like the other ones
Luis Chavez
Rude treatment from the 2 Girls employees
Ruben Astorga
2 women working with horrible people /service skills . Being in the back talking and laughing was more important than customers wanting to eat at the establishment. Would not recomend this and the manager needs to better train the employees
Atmosphere: 1
Food: 2
Service: 1
Eddie
Would give 0 stars if possible. The old ladies that work there were getting mad because I wanted to order a cookie from a separate order. VERY bad customer service will not be going ever again.
First did not honor coupons yvonne the manager is so rude and does not care what you tell her
Atmosphere: 1
Food: 3
Service: 1
Pretty good.
No tea tho.
Atmosphere: 5
Food: 5
Service: 5
Genuinely the worst service ever in any subway in the area, I usually order online and am used to being ignored but the staff behind the counter having to wave them down to get my order because they have no pickup counter. However, the times I have tried to order in person I feel rushed to choose the next item on my sandwich as every staff member seems to be annoyed at the fact I am there even if no one else is in the shop.
My last, and this will be my last visit, I tried to order something different and try to order the $6.99 meal of the day( usually I get a regular foot long) and made the mistake of adding and extra cheese, I was not informed at this beginning stage of the sandwich process that it would change the price and was led to believe I was getting the $6.99 meal of the day until the end of the process where I had to pay more because of one simple change that I could have been warned about. This led me to having to go and get change as I can in hoping to the the meal of the day with the cash I had on hand, when I asked if it was okay to do so I was look at with a bit of disgust and annoyance from the staff behind the register and I felt a bit embarrassed.
I want to emphasize this behavior does not only come from the staff but what seems to be the manager as well.
They force customers to buy something to use the restroom, however I did see the manager excitedly greet a customer by name and offer the bathroom key no problem when asked without them buying anything so it seems there are exceptions.
TLDR
THE STAFF HERE ARE VERY RUDE, WANT YOUR MONEY JUST TO USE THE RESTROOM, AND DONT EVEN WANT TO HELP CUSTOMERS
Placed an order thru the app to get delivered and called because it was taking for ever and I live like 4 blocks away. They don’t answer the question then I hung up and it kept going to voicemail. Like do your job at your job. It’s a sandwich shop you’re not in the army and everything needs pin point attention or something will happen. Imma keep going cuz it’s by my house but I’m never afraid to put someone in their place play with me in person.
Service: 1
Always out of ingredients
Atmosphere: 1
Food: 1
Service: 1
I went here to get a subway and first they didint put one i ordered 3 gave me 2 and then i put toasted bread but it was old and cold super hard and then they put shredded chiken when i ordered grilled they did everything wrong terrible customer service
This Subway has the best bread!! They dint leave it out in the kitten like other Subways do. I travel extra to go to this one just for their bread, when there is one .03 of a mile from my house!!
Atmosphere: 5
Food: 5
Service: 5
They don't have the meats! The manager should be fired... it sucks! I will never go there again. This is the second time this has happened!
Atmosphere: 2
Food: 3
Service: 1
Best service ever staff go all the way to make you feel comfortable
Atmosphere: 5
Food: 5
Service: 5
Bathroom says for “customers only” and even thought I bought something the lady with the blond streaks was upset and said next time I have to buy a sandwich to use the bathroom. Guess when you buy anything other than a sandwhich ur not a customer? Weird. Won’t be going back even if I want a sandwich in the future
Restaurantji Recommends
I went into Subway to buy a sandwich. My three-year-olds needed to use the restroom. Yvonne was in the restroom. She was an employee and stated that I couldn’t use the restroom because I needed to buy a sandwich. I stated to her I already purchased the sandwich and she still wanted to argue with me. Horrible customer service. I will never come here again.
Atmosphere: 1
Food: 1
Service: 1
Really good service, they don’t shut down their roster early like the other ones
Rude treatment from the 2 Girls employees
2 women working with horrible people /service skills . Being in the back talking and laughing was more important than customers wanting to eat at the establishment. Would not recomend this and the manager needs to better train the employees
Atmosphere: 1
Food: 2
Service: 1
Would give 0 stars if possible. The old ladies that work there were getting mad because I wanted to order a cookie from a separate order. VERY bad customer service will not be going ever again.
Service: 1
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