Great service! Manager was super nice when I had a glitch when placing an order on the app and they solved my issue right away
Atmosphere: 5
Food: 5
Service: 5
Eduardo Lopeztello
At first everything was good. Service was good, food was good, atmosphere felt great. After some time manager MARIA started getting mad about the fact I was doing MY SURVEYS for cookies. To the point that manager Maria asked me if I had different emails (for what) and that I could only do one per week. I’m a frequent customer. I go there every other day. Subway offers that free cookie in exchange of a survey, to top it off I would always give them 5 stars. So I made some research, subway does not have a limit for survey entries. Thats the first thing that threw me off. TODAY, I walked in with my buddy to get us a footlong, everything was going good until I asked for a cup for water. To which I was told by a different person that they didn’t have any for water to just grab one of the regular ones. So we did, after a minute into my meal manager Maria pretends to be cleaning tables near my table and says oh. I only charged you for one cup. To which I replied, I was told I could just grab it for water. Then she responded: you need to pay for it. Without even checking if it was used for water or not. I replied, Okay I’ll pay no worries. She went straight to the register and back. Stood in front of my table and said: its 2 dlls and change. I was still eating, I was not done yet, I had food in my mouth. I responded “yeah. I’ll pay right now…” Just rude, non professional attitude. Its not about the cup charge. Its about Maria making it uncomfortable. She stuck thinking that I’m committing some kind of rip off after the cookie surveys that had to chase me down for a cup and asked me to pay it while I was still eating. Ridiculous.
Atmosphere: 2
Food: 4
Service: 1
Jose Benavides
The best Subway location that I have been to. Food is prepared perfectly, instructions are followed on the orders, and the staff is really helpful. I recommend this subway if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
Anonymous Contributor
The best Subway location that I have been to. Food is prepared perfectly, instructions are followed on the orders, and the staff is really helpful. I recommend this subway if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
TOSHIAKI TAJIMA
The ordering method is confusing. When paying by card, the information is in Japanese so it is easy to understand.
Atmosphere: 2
Food: 2
Service: 3
hugo lopez
Same subway as
Atmosphere: 4
Food: 4
Service: 5
Maria Hernandez
Unbelievably Terrible. Might as well go thru drive thru, inside takes forever and the only tend to drive thru faster
Seth Scott
They Don’t not accept all coupons. I could not use my buy one get free coupon. Which would have been useful. Plus all this coupons come in the mail . So why Promote such a thing and don’t accept all coupons. Bad business. I took my business downtown subway . Don’t go here , it’s a waste of time .
Andriana Gallego
Went in this morning, the employees were very pleasant! I was in and out quick! The best subway location on the west side.
Edward Louis
Always consistent excellent customer service. The whole staff are genuinely friendly and helpful. I love this place!
I went on Saturday The Manager was extremely busy and I noticed a brand new guy, working normal but the manager was so fast He told me He’ll take my order, I said no problem!He went out to deliver a curbside order, changed his gloves, answered the phone, replaced the vegetable trays, prepared my order and He never lost his smile OMG I was tired only by looking at Him!He was very very professional and politeKudos for having a nice person like him working for you
Elisa J.
Please be careful. I called because my daughter and her friend ordered ham and bacon sandwiches and they got food poisoning. I asked for the owner or manager but the girl refused to give me the number. She could of taken my information and told the manager to call me. I was dismissed right away. Even if you are busy and sell product doesn't mean a person cannot get sick from the food a person consumes from your restaurant. Listeria from deli product, salmonella from not washing their vegetables or are they not washing their hands?? Not going back! Health Department on their way!
M. D. Ortega
I went on Saturday The Manager was extremely busy and I noticed a brand new guy, working normal but the manager was so fast He told me He’ll take my order, I said no problem!He went out to deliver a curbside order, changed his gloves, answered the phone, replaced the vegetable trays, prepared my order and He never lost his smile OMG I was tired only by looking at Him!He was very very professional and politeKudos for having a nice person like him working for you
Marian Ortego
I went on Saturday The Manager was extremely busy and I noticed a brand new guy, working normal but the manager was so fast He told me He’ll take my order, I said no problem!He went out to deliver a curbside order, changed his gloves, answered the phone, replaced the vegetable trays, prepared my order and He never lost his smile OMG I was tired only by looking at Him!He was very very professional and politeKudos for having a nice person like him working for you
TERESA D
Poor sandwich Artist skills!My mobile order was ready at 11:40, however super soggy like it had been sitting for awhile.
Great service! Manager was super nice when I had a glitch when placing an order on the app and they solved my issue right away
Atmosphere: 5
Food: 5
Service: 5
At first everything was good. Service was good, food was good, atmosphere felt great. After some time manager MARIA started getting mad about the fact I was doing MY SURVEYS for cookies. To the point that manager Maria asked me if I had different emails (for what) and that I could only do one per week. I’m a frequent customer. I go there every other day. Subway offers that free cookie in exchange of a survey, to top it off I would always give them 5 stars. So I made some research, subway does not have a limit for survey entries. Thats the first thing that threw me off. TODAY, I walked in with my buddy to get us a footlong, everything was going good until I asked for a cup for water. To which I was told by a different person that they didn’t have any for water to just grab one of the regular ones. So we did, after a minute into my meal manager Maria pretends to be cleaning tables near my table and says oh. I only charged you for one cup. To which I replied, I was told I could just grab it for water. Then she responded: you need to pay for it. Without even checking if it was used for water or not. I replied, Okay I’ll pay no worries. She went straight to the register and back. Stood in front of my table and said: its 2 dlls and change. I was still eating, I was not done yet, I had food in my mouth. I responded “yeah. I’ll pay right now…” Just rude, non professional attitude. Its not about the cup charge. Its about Maria making it uncomfortable. She stuck thinking that I’m committing some kind of rip off after the cookie surveys that had to chase me down for a cup and asked me to pay it while I was still eating. Ridiculous.
Atmosphere: 2
Food: 4
Service: 1
The best Subway location that I have been to. Food is prepared perfectly, instructions are followed on the orders, and the staff is really helpful. I recommend this subway if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
The best Subway location that I have been to. Food is prepared perfectly, instructions are followed on the orders, and the staff is really helpful. I recommend this subway if you're in the area.
Atmosphere: 5
Food: 5
Service: 5
The ordering method is confusing. When paying by card, the information is in Japanese so it is easy to understand.
Atmosphere: 2
Food: 2
Service: 3
Same subway as
Atmosphere: 4
Food: 4
Service: 5
Unbelievably Terrible. Might as well go thru drive thru, inside takes forever and the only tend to drive thru faster
They Don’t not accept all coupons. I could not use my buy one get free coupon. Which would have been useful. Plus all this coupons come in the mail . So why Promote such a thing and don’t accept all coupons. Bad business. I took my business downtown subway . Don’t go here , it’s a waste of time .
Went in this morning, the employees were very pleasant! I was in and out quick! The best subway location on the west side.
Always consistent excellent customer service. The whole staff are genuinely friendly and helpful. I love this place!
Restaurantji Recommends
I went on Saturday The Manager was extremely busy and I noticed a brand new guy, working normal but the manager was so fast He told me He’ll take my order, I said no problem!He went out to deliver a curbside order, changed his gloves, answered the phone, replaced the vegetable trays, prepared my order and He never lost his smile OMG I was tired only by looking at Him!He was very very professional and politeKudos for having a nice person like him working for you
Please be careful. I called because my daughter and her friend ordered ham and bacon sandwiches and they got food poisoning. I asked for the owner or manager but the girl refused to give me the number. She could of taken my information and told the manager to call me. I was dismissed right away. Even if you are busy and sell product doesn't mean a person cannot get sick from the food a person consumes from your restaurant. Listeria from deli product, salmonella from not washing their vegetables or are they not washing their hands?? Not going back! Health Department on their way!
I went on Saturday The Manager was extremely busy and I noticed a brand new guy, working normal but the manager was so fast He told me He’ll take my order, I said no problem!He went out to deliver a curbside order, changed his gloves, answered the phone, replaced the vegetable trays, prepared my order and He never lost his smile OMG I was tired only by looking at Him!He was very very professional and politeKudos for having a nice person like him working for you
I went on Saturday The Manager was extremely busy and I noticed a brand new guy, working normal but the manager was so fast He told me He’ll take my order, I said no problem!He went out to deliver a curbside order, changed his gloves, answered the phone, replaced the vegetable trays, prepared my order and He never lost his smile OMG I was tired only by looking at Him!He was very very professional and politeKudos for having a nice person like him working for you
Poor sandwich Artist skills!My mobile order was ready at 11:40, however super soggy like it had been sitting for awhile.