Very, very bad experience, my daughter went taco Bell at Zaragoza employees in the front desk are very worst I’ve seen in my life very rude they are only there for a paycheck. They have no business been in the front because not friendly, no smiles they’re there like they’re in a funeral Customer service sucks. Taco Bell needs to retrain their employees how to be kind. Kindness goes along way very disappointed the worst employees, rude, rude very professional customer service sucks! The best Taco Bell is the one Lee Trevino very kind people not like these morons!!!! The reason why my daughters went there because they were at Walmart other than that never gonna return ever ever Not for all the tacos in the world!!!!👎🏼👎🏼👎🏼👎🏼😡 (taco Bell @ Zaragoza)
Maria Perez
My son went to pick up an order last night and these employees treated him like dirt, gave him the wrong order but the guy there was dismissive when my son was trying to tell him, and then had the audacity to call security on him. If I could I would give this place 0 stars. He was being judged or stereotyped for no reason. Never going back. Don't work late if you can't handle it. Simple.
Joshua Apodaca
What can I say, it's taco bell. I used to love eating there when I was single but now, for a few dollars more I can take the family to eat at an authentic Mexican restaurant...minus the Baja blast 😔
JayR Reyes
On March 22 about 2pm. Had an issue with my order through the app. Basically a wrong location. Manager on duty was extremely rude, Acted like he didn't know his job, which is customer service! I had to call a different location in order to get any kind information to fix my situation.
Diane Valles
Pathetic!
Tianna Rule
Don't go to this one. Ordered here by accident and kept calling, they don't answer. When they finally did they guy hung up on me, then when I called again he picked up and left the phone off the hook. I could hear them in the background so it was obvious he just put the phone down. I will be filing a charge back for this.
Glenda cardenas
If i could give it a rating of zero I would. The worst customer service. Do not come here. The female cook who was on shift 12/12/24 at around 6:30pm was rude and taking about me in Spanish not aware that I spoke Spanish too. She made my order wrong on which I asked nicely asked her there was a mistake, she rudely took away the taco from her co worker and tossed it to the trash mad. After tu received my hard shell taco she smashed it and made a poor job adding the ingredients. I ordered there and I was trying to explain to her that I was missing green salsa that I paid for and she was rude telling me I was wrong when clearly I had my receipt but she didn’t bother to look instead she was rude and spoke in Spanish about me not knowing I could understand her. I don’t think someone with such customer service should be preparing peoples food her bad energy can definitely transfer to customers and create a bad experience . I definitely won’t be coming back here I’m disappointed in her behavior I don’t appreciate people mishandling my food that way either.. rude and poor customer service.
Alberto Delgado
I didn’t see cheese. Under me management
Ezdine Chaheine
I was really disappointed in my visit during lunch. My friend came with me to eat here and his name Damian but his nickname is deez. He put it for the name order and they delayed our order because they thought the name was a joke. We noticed so we were asking for order deez. Once we got our food they were really rude and telling us not to come back. Dont come here if your friends have nicknames
Atmosphere: 1
Food: 4
Service: 1
Daniel Deavila
This location is amazing! Friendly staff amazing experience every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean and Cheese Burrito, Mexican Pizza, Dr Pepper
Great team service. Clean restaurant. Love the Cantina bowls🧡
Atmosphere: 5
Food: 5
Service: 5
Diego Javalera
Excellent place for lunch or dinner, the quesadillas are the best of the place and I recommend ordering the avocado ranch, very good, and the service very good, friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taquito
Glenn Archer
Turi,liseth ,hector,chris Allen all smiles clean store order exact and fast service I m treated like a king
Atmosphere: 5
Food: 5
Service: 5
Dean Winchester
Ive been seeing alot of of bad reviews here on this location, about how “bad of an experience they had” but i can only say good things about this location, 5 stars for customer service specially that chris,,,,, the food is great,,, people genuinely can never be satisfied cuz even with all those complaints im sure those are the same people that go every day regardless of “how bad” their experience was. They are hilarious,,,the same people that complain are the ones that go 🤣
Very, very bad experience, my daughter went taco Bell at Zaragoza employees in the front desk are very worst I’ve seen in my life very rude they are only there for a paycheck. They have no business been in the front because not friendly, no smiles they’re there like they’re in a funeral Customer service sucks. Taco Bell needs to retrain their employees how to be kind. Kindness goes along way very disappointed the worst employees, rude, rude very professional customer service sucks! The best Taco Bell is the one Lee Trevino very kind people not like these morons!!!! The reason why my daughters went there because they were at Walmart other than that never gonna return ever ever Not for all the tacos in the world!!!!👎🏼👎🏼👎🏼👎🏼😡 (taco Bell @ Zaragoza)
My son went to pick up an order last night and these employees treated him like dirt, gave him the wrong order but the guy there was dismissive when my son was trying to tell him, and then had the audacity to call security on him. If I could I would give this place 0 stars. He was being judged or stereotyped for no reason. Never going back. Don't work late if you can't handle it. Simple.
What can I say, it's taco bell. I used to love eating there when I was single but now, for a few dollars more I can take the family to eat at an authentic Mexican restaurant...minus the Baja blast 😔
On March 22 about 2pm. Had an issue with my order through the app. Basically a wrong location. Manager on duty was extremely rude, Acted like he didn't know his job, which is customer service! I had to call a different location in order to get any kind information to fix my situation.
Pathetic!
Don't go to this one. Ordered here by accident and kept calling, they don't answer. When they finally did they guy hung up on me, then when I called again he picked up and left the phone off the hook. I could hear them in the background so it was obvious he just put the phone down. I will be filing a charge back for this.
If i could give it a rating of zero I would. The worst customer service. Do not come here. The female cook who was on shift 12/12/24 at around 6:30pm was rude and taking about me in Spanish not aware that I spoke Spanish too. She made my order wrong on which I asked nicely asked her there was a mistake, she rudely took away the taco from her co worker and tossed it to the trash mad. After tu received my hard shell taco she smashed it and made a poor job adding the ingredients. I ordered there and I was trying to explain to her that I was missing green salsa that I paid for and she was rude telling me I was wrong when clearly I had my receipt but she didn’t bother to look instead she was rude and spoke in Spanish about me not knowing I could understand her. I don’t think someone with such customer service should be preparing peoples food her bad energy can definitely transfer to customers and create a bad experience . I definitely won’t be coming back here I’m disappointed in her behavior I don’t appreciate people mishandling my food that way either.. rude and poor customer service.
I didn’t see cheese. Under me management
I was really disappointed in my visit during lunch. My friend came with me to eat here and his name Damian but his nickname is deez. He put it for the name order and they delayed our order because they thought the name was a joke. We noticed so we were asking for order deez. Once we got our food they were really rude and telling us not to come back. Dont come here if your friends have nicknames
Atmosphere: 1
Food: 4
Service: 1
This location is amazing!
Friendly staff amazing experience every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bean and Cheese Burrito, Mexican Pizza, Dr Pepper
Restaurantji Recommends
Great team service. Clean restaurant. Love the Cantina bowls🧡
Atmosphere: 5
Food: 5
Service: 5
Excellent place for lunch or dinner, the quesadillas are the best of the place and I recommend ordering the avocado ranch, very good, and the service very good, friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taquito
Turi,liseth ,hector,chris Allen all smiles clean store order exact and fast service I m treated like a king
Atmosphere: 5
Food: 5
Service: 5
Ive been seeing alot of of bad reviews here on this location, about how “bad of an experience they had” but i can only say good things about this location, 5 stars for customer service specially that chris,,,,, the food is great,,, people genuinely can never be satisfied cuz even with all those complaints im sure those are the same people that go every day regardless of “how bad” their experience was. They are hilarious,,,the same people that complain are the ones that go 🤣
Atmosphere: 5
Food: 5
Service: 5
Terrible service
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