Taco Bell
9620 Montana Ave, El Paso
(915) 264-2112
Recent Reviews
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If they get your order right it's ok
The manager Priscilla blew my mind with her customer service. I didn't think it existed anymore. I'll be stopping by now more often just to experience that old school face to face customer service. Thank you Priscilla.
Taco Bell has become synonymous with the concept of shrinkflation, consistently downsizing their menu offerings only to bring them back at exorbitant prices. This strategy has drawn criticism and left many customers feeling frustrated, as it seems to reflect a troubling shift in their business model since the company was acquired. The once-beloved fast-food chain now appears to prioritize profit over value to the customer, leading to a sense of disillusionment among loyal fans who remember a time when value and variety were at the forefront of their dining experience.
Atmosphere: 2
Food: 2
Service: 2
Organized, cleanliness and polite.
Great afternoon crew with 100% customer satisfaction
Atmosphere: 5
Food: 5
Service: 5
Ordered through the drive-through and it was just weird trying to order from a machine. The employees stepped in to take the rest of the order because the AI ordering system was not getting things right.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Burrito, Classic Combo
Don’t order from this taco bell. I ordered a grilled cheese burrito with chicken and no queso or sour cream and i get this. These ingredients aren’t even apart of the item.
Atmosphere: 1
Food: 1
Service: 1
Fast service food is always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own Cravings Box
Got a early breakfast burrito and it was terribly dry. And cold...
Will never wat here again...
Food: 3
Service: 4
The service was horrible I asked for extra sauce and the young lady gave me 2 and with attitude. Then the worse is that I ordered the #6 which is 2 beef chalupas and the shell was so hard it was hard to bite and once I bit it there was a hair in it. I was so disappointed with the service.
Atmosphere: 1
Food: 1
Service: 1
I went thru the drive- thru and ordered 3 build a boxes and they forgot the cinna twist but besides that everything else was alright.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Cool workers
Atmosphere: 5
Food: 5
Service: 5
Very good Taco Bell only downside is when you go to order inside it’s pretty slow even when there is no one at the drive through waited about 15 minutes for a quesadilla and a single taco but oh well food is good
Atmosphere: 4
Food: 5
Service: 3
The lady at the window was so preoccupied by the fact that i chose water to drink that she didnt check to make sure that the order was right in the bag. Order was wrong and just so the employees know, everything you say the by the window the customer can hear. Sorry my choice of water offended you so bad lol
Atmosphere: 3
Food: 2
Service: 1
I love the crunchy tacos. I can do without the kiosk ordering system, but it is one of my favorite places to eat alone.
Atmosphere: 4
Food: 4
Service: 4
Do, NOT mobile order here. The staff just let anyone come take it. No verification no anything. Just up for grabs, I even got a "oh I know who took it" like it happens all the time. Third time it's happened to me. Then after I redid my order which took 12 minutes to get a refund for they got my order wrong.
Atmosphere: 1
Food: 2
Service: 1
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