I placed an order online and the app said that the order would be ready for pickup at 6:32 p.m. When I arrived at 6:35 p.m., the guy at the window shouted to the back to begin the order - they barely started making the order then. I waited in the drive-thru line until 6:55 p.m. when they finally handed me my order that was supposed to be ready at 6:32. So frustrating. Then, when I got my food home, naturally the order was not correct. More frustration. I asked to speak to the manager before I left and the same guy that was at the window told me he was the manager and didn't seem to care that my order wasn't ready, he just made excuses that he was short-staffed, there were about seven people in the kitchen I could see through the window, and there was nobody at the restaurant. I do not know what those seven people were doing. I do not recommend this location. Perhaps there are other locations that have better service. I hope this information gets to the owners or top management or whoever is responsible for running that location, because the the guy who said he was the manager at the drive-thru window could care less.
Atmosphere: 1
Food: 1
Service: 1
jesse aguilar
Worst customer service they workers are super rude
Atmosphere: 1
Service: 1
Orlando Ramos
Went through the drive thru, and the girl didn't close my beverage correctly, and it spilled in my car. Had to ask for napkins. the girl just looked at me like it was my fault. When I ordered, i asked for salsa verde and limes. Got home and no limes. Queso was also not closed correctly all over my tacos and chips. Gonna have to stop coming to this location. Always missing condiments to complete ur lunch or dinner. They are always hiring. Now you know why.
Atmosphere: 4
Food: 4
Service: 3
Nieves Calderon 3
Food was real good, chicken flautas with cheese, carne asada taco,chicken bacon ranch taco are a must try 👍
Atmosphere: 5
Food: 5
Service: 5
Ren Jones
I have such a soft spot for Taco Cabana and they always deliver. It’s fast casual so that’s what you’re going to get, but it’s the best possible version of fast-casual Mexican. Best tortillas in the city (I said it!), friendly service, kid-friendly, good vibes. A staple!
Atmosphere: 5
Food: 5
Service: 5
Pita Jurado
Great breakfast burritos
Atmosphere: 5
Food: 5
Service: 5
Rita Priegel
Fast service; like the toppings bar for any order
Wheelchair accessibility: Available
Atmosphere: 5
Food: 5
Service: 5
Juan Carlos Dominguez
The tacos are great but the portion of meat very small.
Atmosphere: 5
Food: 5
Service: 4
Jimmy Martinez
Tamara who took my order at the diner, had an effortless charm that made the whole experience feel special. From the moment she greeted me, there was a genuine warmth in her smile, a subtle yet undeniable sense of care in her voice. She listened attentively to my choices, offering thoughtful suggestions that showed she knew the menu inside and out, but more importantly, that she truly wanted to make my meal enjoyable. The way she moved, with a quiet confidence and steady grace, made it clear that she wasn’t just doing her job — she was taking pride in it. she made sure I felt seen and appreciated. There’s something so rare and beautiful about people who bring that kind of presence to everyday moments, and Tamara, without even trying, made my visit feel a little brighter and a lot more memorable.
I got some chicken street tacos and they were drowning in cilantro I couldn't even taste the chicken I had to pick out the piles of cilantro from my tacos. Then I also got 2 bean burritos with extra cheese and while I got my extra cheese they gave me tacos and not burritos. The man taking my order even repeated burrito back to me and I said yes. I usually like they're food but I don't think I'll be coming back to this location with how much things were wrong.
Atmosphere: 5
Food: 2
Service: 1
Stefanie H.
This place has been my go-to while in El Paso passing by. This last time 1/6/25 after a while of not being able to visit, I had the besssst food and service. I’m from Las Cruces, they were so welcoming it cured my bad day. I think I will stop every-time I’m passing to support the this establishment and the people they have serving us. I am that impressed! Good Job Taco Cabana! I’m not an employee or related to any employee. This is my honest review. Good Job!
Vanessa Wong
The food is good and most employees are friendly. Order accuracy is not that great, especially if you ask for vegetarian substitutions. The restaurant is clean and well maintained.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pico De Gallo, Nachos Supreme, Chicken Flautas, Breakfast Tacos, Tortilla with Beans, Carne Asada Taco Combo, Bowl Chicken Fajita Taco Salad Lunch, Chips and Queso, Tortillas, Tacos
Noah Padilla
Amazing food but horrible service, always getting my food wrong.
Atmosphere: 3
Food: 5
Service: 1
G R
Well, salsas had very little flavor. Eggs were kinda wet. Order wasn't right. Took a while to get some breakfast tacos even though there was only 1 other person eating there.
Excellent burrito. I got the carne burrito 🌯
Atmosphere: 5
Food: 5
Service: 5
I placed an order online and the app said that the order would be ready for pickup at 6:32 p.m. When I arrived at 6:35 p.m., the guy at the window shouted to the back to begin the order - they barely started making the order then. I waited in the drive-thru line until 6:55 p.m. when they finally handed me my order that was supposed to be ready at 6:32. So frustrating. Then, when I got my food home, naturally the order was not correct. More frustration. I asked to speak to the manager before I left and the same guy that was at the window told me he was the manager and didn't seem to care that my order wasn't ready, he just made excuses that he was short-staffed, there were about seven people in the kitchen I could see through the window, and there was nobody at the restaurant. I do not know what those seven people were doing. I do not recommend this location. Perhaps there are other locations that have better service. I hope this information gets to the owners or top management or whoever is responsible for running that location, because the the guy who said he was the manager at the drive-thru window could care less.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service they workers are super rude
Atmosphere: 1
Service: 1
Went through the drive thru, and the girl didn't close my beverage correctly, and it spilled in my car. Had to ask for napkins. the girl just looked at me like it was my fault. When I ordered, i asked for salsa verde and limes. Got home and no limes. Queso was also not closed correctly all over my tacos and chips. Gonna have to stop coming to this location. Always missing condiments to complete ur lunch or dinner. They are always hiring. Now you know why.
Atmosphere: 4
Food: 4
Service: 3
Food was real good, chicken flautas with cheese, carne asada taco,chicken bacon ranch taco are a must try 👍
Atmosphere: 5
Food: 5
Service: 5
I have such a soft spot for Taco Cabana and they always deliver. It’s fast casual so that’s what you’re going to get, but it’s the best possible version of fast-casual Mexican. Best tortillas in the city (I said it!), friendly service, kid-friendly, good vibes. A staple!
Atmosphere: 5
Food: 5
Service: 5
Great breakfast burritos
Atmosphere: 5
Food: 5
Service: 5
Fast service; like the toppings bar for any order
Wheelchair accessibility: Available
Atmosphere: 5
Food: 5
Service: 5
The tacos are great but the portion of meat very small.
Atmosphere: 5
Food: 5
Service: 4
Tamara who took my order at the diner, had an effortless charm that made the whole experience feel special. From the moment she greeted me, there was a genuine warmth in her smile, a subtle yet undeniable sense of care in her voice. She listened attentively to my choices, offering thoughtful suggestions that showed she knew the menu inside and out, but more importantly, that she truly wanted to make my meal enjoyable. The way she moved, with a quiet confidence and steady grace, made it clear that she wasn’t just doing her job — she was taking pride in it. she made sure I felt seen and appreciated. There’s something so rare and beautiful about people who bring that kind of presence to everyday moments, and Tamara, without even trying, made my visit feel a little brighter and a lot more memorable.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Breakfast Tacos
Restaurantji Recommends
I got some chicken street tacos and they were drowning in cilantro I couldn't even taste the chicken I had to pick out the piles of cilantro from my tacos. Then I also got 2 bean burritos with extra cheese and while I got my extra cheese they gave me tacos and not burritos. The man taking my order even repeated burrito back to me and I said yes. I usually like they're food but I don't think I'll be coming back to this location with how much things were wrong.
Atmosphere: 5
Food: 2
Service: 1
This place has been my go-to while in El Paso passing by. This last time 1/6/25 after a while of not being able to visit, I had the besssst food and service. I’m from Las Cruces, they were so welcoming it cured my bad day. I think I will stop every-time I’m passing to support the this establishment and the people they have serving us. I am that impressed! Good Job Taco Cabana! I’m not an employee or related to any employee. This is my honest review. Good Job!
The food is good and most employees are friendly. Order accuracy is not that great, especially if you ask for vegetarian substitutions. The restaurant is clean and well maintained.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pico De Gallo, Nachos Supreme, Chicken Flautas, Breakfast Tacos, Tortilla with Beans, Carne Asada Taco Combo, Bowl Chicken Fajita Taco Salad Lunch, Chips and Queso, Tortillas, Tacos
Amazing food but horrible service, always getting my food wrong.
Atmosphere: 3
Food: 5
Service: 1
Well, salsas had very little flavor. Eggs were kinda wet. Order wasn't right. Took a while to get some breakfast tacos even though there was only 1 other person eating there.
Atmosphere: 2
Food: 1
Service: 1
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