The Shack Slice & Brew

3021 McRae Blvd, El Paso
(915) 603-4040

Recent Reviews

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Matthew Day

The service was horrendous, the waitresses are inattentive, food takes forever, will not be returning.

Atmosphere: 4

Food: 4

Service: 1

Danny P.

It was our first time visiting Slice and Brew, and since my wife and I had been to The Shack several times before, we were expecting a similar experience. Jade assisted us, and I have to say she provided excellent, five-star service. The tater tot appetizer was delicious and really hit the spot.

Unfortunately, the wings and pizza didn’t quite meet our expectations. The wings were surprisingly dry, and at $12 for six, we expected them to be hot and more flavorful. As for the pizza, we ordered a traditional pepperoni with half mushrooms, but the mushrooms seemed like they were just tossed on top and still undercooked.

I’m giving four stars mainly because Jade provided such excellent service.

Atmosphere: 5

Food: 3

Service: 5

Jenn Valencia

Pizza & beers months patio with our dogs. Good food and service. Brought our dogs water too

Atmosphere: 5

Food: 4

Service: 5

Ronnie Ferrell

40 minutes and can’t even get a pizza with cheese on it. Do better!

Atmosphere: 2

Food: 1

Service: 2

Tiffanie

Took my kids and it was pretty good!

Atmosphere: 4

Food: 5

Service: 4

Daniel Gonzalez

The food was very good

Atmosphere: 5

Food: 5

Service: 5

Apee Poo

NEW REVIEW
-got one al pastor pizza everything was soggy except the crust
-flavor was lacking idk if its because everything was soggy - everything falls as you pick up the slices
-The waitress is un attentive did not even come to ask how the food was or to fill up our waters
-had she came back i would’ve asked to cook it a little bit longer.
-they only card who the feel like it, saw the waitress serve multiple men without asking for id at the bar, then proceeds to ask us, felt like discrimination, card everyone or no one at all

OLD REVIEW
The food was phenomenal
The service was very poor
We waited 30 minutes to be seated
About another 20 just to get our drinks taken
The server was rude we asked for straws and she threw them at the table and ran off without taking our orders
Pretty much expect to wait
And chase down your server
When she finally came to take our order she tried to run off again and we had to call her to come back because our drinks were empty
They also got our drinks wrong
After about an hour and some we got our food which pretty much made up for the entire service experience
I will be going back but I dont have any expectations for their service or staff

Atmosphere: 4

Food: 1

Service: 1

Phillip Pinon

I was skeptical due to them having customers seat themselves. Normally when that happens service is terrible. As expected we sat and waited for about 15 minutes. A server come out and asked us out of confusion if we had been helped. After that service was great! Their pizzas were amazing! Better than peter pipers in my opinion.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Custom Pizza

Manuel Piedra

Very rude service snottie and stuck up care more about them than there customers too much talking not enough working and service

Atmosphere: 1

Food: 1

Service: 1

Oscar Amaral

The food was a mess, and the service wasn't that good. Wouldn't recommend at all. The food was super greasy, and took a while.

Atmosphere: 1

Food: 2

Service: 2

lorena ojeda

Good service and frendly.waitres and manager

Atmosphere: 4

Food: 4

Service: 4

Nancy Rivera

I was so excited to try the food, BUT never got a chance to because we my husband and I were totally ignored by the staff. I made eye contact with many of the ladies who were working and one looked at us and turned around and walked away. Left after at least 5 to 8 min of waiting for someone to acknowledge us. No wait, the restaurant had some tables avaliable. Just ignored.

Service: 1

GBM

Great hometown / locals place! Cold beers and great staff!!!

Atmosphere: 5

Food: 5

Service: 5

Daniela Delgado

I want to commend Destiny the hostess for providing us with amazing costumer service. Although the place was packed we got seated quickly she had a really good attitude and she kept checking up on our table to see if we needed anything. I kept seeing she was going back and forward helping the servers. Thank you destiny for your awesome service keep having an amazing attitude I will be coming back awesome food awesome service fast as well. Vegan options. Again destiny was really awesome! Hope she gets recognized for her amazing work.

Atmosphere: 5

Food: 5

Service: 5

Waxed Denim

The food was good, the place had a great vibe, and the overall experience was really enjoyable. Miah was a fantastic bartender —very friendly, attentive, and professional. She made sure we were taken care of the entire time.

Atmosphere: 4

Food: 4

Service: 4

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