The Shack Wings & Brews
4726 Woodrow Bean Transmountain, El Paso
(915) 955-9464
Recent Reviews
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Asahi is absolutely the best. My time here was great because of her!
Awesome place with great service. Managers on duty providing oversight. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings
Ruby was an excellent server had a great attitude and a beautiful personality. Will be asking for her to be my server in the future. Great service
Atmosphere: 5
Food: 5
Service: 5
Had a great time and Nichole was on point. Definitely coming back again.
Atmosphere: 5
Food: 5
Service: 5
Nicole was an amazing server she was very attentive and very respectful and helpful 10/10 would sit with her again
Atmosphere: 5
Food: 5
Service: 5
Nicole was an excellent server as she was very attentive and knowledgeable of the menu. I highly recommend as a great waitress. 10/10
Food was great, the service from Rose was amazing! She’s super attentive and has a wonderful personality!
Atmosphere: 5
Food: 5
Service: 5
The food was great and service was incredible from Nicole. We switched tables multiple times because we were unsure on our group size. She was patient and gave us attentive and above and beyond service. I would recommend on the service alone!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience dining here. The food was flavorful and well-prepared, and the drinks were just as impressive. But the real highlight of the night was the service. Nicole went above and beyond—attentive, genuinely friendly, and incredibly knowledgeable. She made the entire visit feel special.
I’d come back for the food, but I’d definitely come back for Nicole’s exceptional service. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
We ordered through Door Dash. We have ordered many times and have eaten in the restaurant. This order was THE WORST experience we've ever had
Habanero burger was ordered medium and arrived well done & dry.
American burger was burnt and dry
Mushroom burger was burnt, the mushrooms were raw and it was dry.
The boneless wings had very little sauce and were over cooked.
The kids wings had barely any sauce and no taste.
This was a huge disappointment considering the history of our orders from this restaurant.
Food: 1
Restaurantji Recommends
Our first visit to this restaurant. It was very crowded but there are lots of tables and wait staff. We waited at least 40 minutes for our food, half of which was cold. The buffalo shrimp, though luke warm, were tasty and meaty and not dry like many places. Even the fries with spicy questions were lukewarm but tasty and very spicy.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Traditional Wings, Buffalo Shrimp
Great place, clean and the staff is attentive! I will definitely be back!!
Went there on a game day so it was loud not sure how it is on other days. Got boneless chicken wings and the wings were over cooked and dry, my celery had what looked like mold on it, I’ll add a photo , it looked a bit fuzzy. We let the waitress know and she took it to show the manager and nothing else was said or taken off of our check. Service was good at first but our waitresses twitched out, after that it took about 30 minutes for the new waitress to check in with us. Over all it was fine, just very disappointing.
Atmosphere: 1
Food: 2
Service: 2
Ruby is the best !! Great service with a great attitude!!!
Service: 5
Miss Karen was so sweet.
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Fried Pickle Caps, Calamari, Wing Combo
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