Tropical Smoothie Cafe
5905 N Mesa St, El Paso
(915) 271-8035
Recent Reviews
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You got my whole order wrong I wanted 2 açaí bowels with mangos. You guys gave me 2 bowels one with mangos and one with berries and bananas. I’m allergic. I said 3 times to the cashier both with only mangos and she did put it on the receipt, yet I didn’t get the correct order.
Atmosphere: 1
Food: 1
Service: 4
I went on my birthday for the very first time in my life, got the mixed berry bowl because I love berries. Was a bit confused because so I got my bowl and I thought it would be MIXED BERRIES but the lady that was attending to me said they only have strawberries and blueberries 🫐. So in my mind I said, well I'll get a nice portion of MIXED BERRIES, which to me mixed berries are more than what I got. There is blueberries, strawberries, raspberries, blackberries, cranberries, acai berries... Etc.
Atmosphere: 4
Food: 3
Service: 3
The service is super slow! It takes 15 to 20 minutes for a smoothie the four times I've been in the morning this week, and they take a long time to get my order.
Food: 5
Service: 1
The cashier was extremely rude didn’t even call my name when my order was ready, just said “here” and left it on the counter. Even other customers noticed how bad the service was.
Atmosphere: 1
Food: 4
Service: 1
Ordered the baja chicken burrito with no rice and no tomato salsa. Added chipotle mayo and bacon. What I got: burrito with chicken lettuce and guac. Literally disregarded all my CHARGED add ons and took out my cheese. The thing that really confused me was I got only 5 black beans at the very bottom edge. Literally like 5 beans. Very disappointed. We always order there and they’ve never messed up this drastically. CHICKEN LETTUCE AND GUAC. whyyyyy
Food: 1
Service: 1
girls won’t stop talking to their friend that came to visit them so made my drink when i was already there to pick it up (there was NO orders it was empty my receipt was on the counter) and she was rude at the register
Atmosphere: 1
Food: 2
Service: 1
What a shame. Water with sugar.
Atmosphere: 2
Food: 1
Service: 2
Everything that comes out of there nourishing my being sick I wish much prosperity Thank you
This establishment is known for its exceptional customer service and high-quality beverages. The refreshing smoothies are a popular choice among patrons. The quick preparation ensures minimal wait times. Many appreciate the blend of flavors and textures in each drink. It's a delightful place to enjoy a quick and tasty treat.
Service is not very welcoming I agree. Been here 5x recently and it’s always the same. Food smoothies are good. It’s fast. Clean but a mess.
I hope that next time I come which probably might be soon in a week or less. You can be a bit more nicer and smiling. Never see anyone smile. Only 1 employee was nice enough to get me a cup of ice with really hot soda. She even apologized. Very great of her part. Rest are kind of always in a bad mood.
Lots of teens that think they own the place are all over the place. Please sit down and get out of the way for everyone’s safety. Including for the safety of their employees. Stop being pretentious. You are here using daddy’s and mommy’s money
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Food Salads Wraps Sandwiches Smoothies, Strawberry Granola Smoothie, Cranberry Smoothies, Wrap
Restaurantji Recommends
Service is not very welcoming I agree. Been here 5x recently and it’s always the same. Food smoothies are good. It’s fast. Clean but a mess.
I hope that next time I come which probably might be soon in a week or less. You can be a bit more nicer and smiling. Never see anyone smile. Only 1 employee was nice enough to get me a cup of ice with really hot soda. She even apologized. Very great of her part. Rest are kind of always in a bad mood.
Lots of teens that think they own the place are all over the place. Please sit down and get out of the way for everyone’s safety. Including for the safety of their employees. Stop being pretentious. You are here using daddy’s and mommy’s money
Worst customer service ever.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Food Salads Wraps Sandwiches Smoothies, Hummus Bowl
Me and my mom love the smoothies here! They are delicious and a good size for the price. We always come here when we need a healthier sweet treat.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Sunrise Sunset
Not only was my food amazing, but the working environment impressed me. All employees were so kind and helpful and now I know why the place is so clean. 10/10 would recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadillas
I went thru the drive thru to order the green goddess girl told us they have never had the green goddess after someone told us over the phone they still were carrying it so I went inside to show them to see it was their flatbread styles and no one could be bothered to even say hello. I was inside for 20 min the staff would make eye contact and then say nothing and would just go back to what they were doing. After no service walked out without anyone attempting at customer service. Never again worst service ever. Btw I added the picture of the sandwich that supposedly was not theirs. Worst service ever on George Deiter. I’m guessing the manager was not present.
Atmosphere: 1
Food: 1
Service: 1
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