VITOLA'S Cigars & Whiskey #Downtown
216 W Franklin Ave, El Paso
(915) 626-5625
Recent Reviews
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I am in El Paso Texas on business and came downtown for a quick coffee in San Jacinto Plaza on a recommendation from a woman at my hotel. After I had my coffee I serendipitously ran into a guy on the street and we immediately hit it off. He was from out of town as well and was trying to find this cigar bar so I joined him. The place was great with a great variety of cigars and whiskeys. We stayed for a few hours and one of the owners Mia was amazing. She was one of the coolest people I've ever met in my life and she really knows how to treat customers. The three of us had some laughs and great conversation. I don't even smoke cigars normally so I was able to donate a cigar to the Troops since they have a one cigar minimum three nights of the week because they are normally slammed those days. I think that's more than reasonable and I was really happy to find out I could donate my cigar to the Troops rather than smoke it. If you are into cigars and whiskey and find yourself in El Paso, please stop in you will not regret it.
Great establishment! Really good cigar selection with really good bar choices. Would love to come back when im back in town.
I wish I could give them fewer stars. I’ve been there twice, and both times I didn't get any help. The first time, I got there 30 minutes before closing, and the lady just said no with an attitude after doing last call. Didn't even try to sell me a cigar or anything. Then I went again, and no one wanted to talk. It felt like I was in a library walking around trying to get their attention, but no luck. They just acted like if they ignored me, I’d disappear, which I guess I did. Total waste of time.
They have the most delicious cigars. The staff is always kind and attentive. The last time I was here, I was amazed by how quickly they served me the drinks I ordered. This will always be one of my favorite spots.
Ashlie and Levi were super knowledgeable and helpful! I recommend this place to everyone.
Came in this evening for a few sticks. Im fairly new to the world of cigars. Fernando (i believe was his name) was kind enough to just talk cigars with me and bestow some knowledge. Gave me recommendations based on what I know I like and was super helpful.
My favorite place to smoke and purchase cigars. This is a true cigar boutique with a calm, relaxed atmosphere—perfect for enjoying a cigar at your own pace.
The staff is friendly, professional, and extremely knowledgeable, always ready to answer any questions and offer great recommendations. Whether you’re new to cigars or an experienced smoker, they make you feel welcome.
Hands down one of the best small businesses to smoke, relax, and buy quality cigars. Highly recommended
Mia and Fernando are amazing! The service was superb as were the cigars and spirits
Very nice selection of cigars you won’t find in other places in town. Very knowledgeable staff. If you haven’t visited before, you should definitely go.
Ricky was a great bartender!! I don’t smoke but the margaritas & the ambience is amazing!
Restaurantji Recommends
The owner Mia made my 1st time experience here very enjoyable. Very impressed with her knowledge and selection that was right for me. It was a warm welcome from start to finish. Looking forward to my next visit!
Very upscale, knowledgeable and generally nice place to go with great service. Highly recommend!!
Violation has a wide variety of cigars to choose from. The young staff person i talked to was very knowledgeable about cigars. I loved the atmosphere and location.
Great Place! Comfortable site, nice music, great service and a huge variety of cigars
Down to earth Cigar and Bourbon spot. Enough seats for our big party. Service was excellent. Reservations were easy to make and the prices were solid. We had a great time! Must visit!
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