On April 8, 2019 I had a very pleasant experience in my search for several items at Walmart! A Walmart employee, Michael Torentino, approached me as I was searching various aisles for products to purchase, and whom I learned through our conversation, is a manager at Walmart! Though he seemed to be very busy, he noticed that I was having difficulty finding merchandise, and took the initiative to guide me to three separate departments that I had been searching for, while making sure that I was satisfied with my purchases! Mr. Tolentino's personal service brought back pleasant memories of what service used to be decades ago! His professionalism and EXCELLENT customer service is very much appreciated! I regard Mr. Tolentino to be a perfect mentor for others in his field to emulate and observe! QUALITY customer service begins through employees who represent the image of their employer, while their personal customer service also represents the lifeblood of a companies profits. This EXCELLENT quality and PERSONAL service lies directly in the heart of Mr. Michael Tolentino, who is a tremendous asset to Walmart, simply, because he is the BEST of the best in his chosen service to others! Thank you Michael and Walmart! Allen Ward
Lisa A.
This Walmart was packed like pretty much any Walmart you go to on a weekend day. If I can stay up, I prefer going at night to fight the crowds. The early mornings are OK too. Most stores can't beat Walmart's prices so I get it. Me and my son picked up some everyday items like toothpaste, soap, groceries, etc. The day we went was extra special because it was Barbie's 60th birthday. They were giving away free cupcakes and goodies for the occasion. I LOVE free stuff and coupons! I don't see who wouldn't. I forgot to mention, we also went because I had coupons for toothpaste and other things. My son ate the cupcake like in 2 or 3 gulps so no photos there. He's a growing boy, what can I say? He took the free stuff away from me too! I'll have to look for it. What's also cool about Walmart these days is...they give you a free sample if you use their app while you're shopping there. There's a machine that dispenses the item when you use the Walmart app. You just have to scan the barcode on their machine with your app. We got a free sample of fabric softener. They want you to buy their product but you don't have to. It's there if you want to buy it. Another time we went, we got a free Glade Plug-in. The free sample changes often. They have a good selection of plants and flowers, especially right now since it's springtime. I'm also a fan of their sugarfree sparkling water. I think the apple flavor is the best one, which reminds me...I need to stock up on some more. I don't mind this Walmart or a couple of others. There is something for everyone here.
Tito R.
Straight trash! This place doesn't have s**** Stopped to find some lychee and the guy looked confused! Pendejo! ....update and to the moron yelp gangster who told me to go to spouts amongst other things.... to you sir I say this.... get a job and move out of your parents house
Tony D.
Great place to buy groceries. The deli, meat market and bakery are awesome. They also give a 10 percent discount to the military which is outstanding because I don't know of any other grocery store that does that. Thank you El Super!!
Monica A.
This store has the freshest best produce and sales on produce! It's not expensive to eat healthy when fresh fruit and vegetables are so affordable here! Fresh cheese meat and fish is here too all at decent prices. Love this place so much we shop every week!
Norma G.
Love this place!! The produce here is always cheap, they have fresh tortillas and totopos (tortilla chips) masa for tamales already made. Spices, chiles, grains, queso fresco, crema, requeson, ect. The meat is always fresh too and at decent prices. They have a seafood are as well, and they even fry whole fish for you there. They have a bakery as well. The food there is ok and the aguas frescas are hit or miss. The lady's at the hot food section are a bit rude not all of them. And they also do military discount with ID 10% off your total.
Marisela R.
This place is alright but I don't prefer to go here. I always feel as if I were going through a machine. They have most anything you want (1) but limited in brand variety. Their meats are always quality (2). Those are my two reasons for any stars.
Steve A.
Pretty awesome place! They give 10% military discount!! You have to bag your own groceries but thats pretty fun too.
Dayana S.
Came to el super to buy some groceries on the isle the tostadas said 99 cents and they were ringing up $1.29. This lady did not want to honor the price and became extremely rude with my mom stating she didn't understand what my mom was saying. She started screaming at her. Then I told her my mom did understand and she was wrong. The manager came and honored the price. I cannot believe she had the audacity to get all mad for being wrong and my mom being right because it was on the shelf. Anyways, she was so mad because she wanted to go home. She kept saying ugh this is going to take forever. I understand your tired and you want to go home but don't be rude at something that is on the shelf!!!!
J G.
Good food bimut the service is too slow. Lots of hsrd working staff but gettung in and out quick for lunch or breakfast is not easy.
My family and me were passing by El Paso and stopped at this Walmart. They are the friendliest people ever! I have been to many Walmart's in different states, but this one has the friendliest and most helpful employees. Everyone had a smile on their faces, and answered our questions very politely. If I lived in El Paso, I would come to this Walmart to do my shopping! Such fantastic costumer service.
Natalee F.
Great local market! Impressive selection of meat,cheese, seafood,baked goods & an abundance of fresh produce. Really affordable.
Cyndi M.
I called to order a cake and first, the lady taking the order does not speak any English...why is she even answering? Second when I order 48 cupcakes cake she tells me it can't be done. No explanation. I ask to speak to a manager and she tells me a manager will be right there. WAITED 10 MINUTES. I hang up call back and speak to Corrina, who tries to help me but ends up disconnecting the call. I call back and yep get hung up on again. Call back just to get the district managers name and number. Can't get that. They put Adrian on the phone, who I will say was able to turn this annoying experience around. He was a doll. I'd give him 5 starts, but unfortunately the fact that I had to call 4 different times gives this experience a 1
Man F.
Worst customer service of all Walmarts in El Paso. If your planning on buying jewelry go somewhere else, nobody's going to help you.
Jessica C.
I get that it is no longer Ranch Market, however I was shocked when we walked in and it felt like I walked into a hospital. The lighting was so incredibly bright, all semblance of culture is gone, which is what I loved the most about it before. The Fresca stand is gone, workers seems like robots. Makes me sad. All the products there I can get at any other store, the atmosphere and culture was wiped out when it turned into El Super. No reason to shop there anymore. Basically it turned into another boring super market :(
On April 8, 2019 I had a very pleasant experience in my search for several items at Walmart! A Walmart employee, Michael Torentino, approached me as I was searching various aisles for products to purchase, and whom I learned through our conversation, is a manager at Walmart! Though he seemed to be very busy, he noticed that I was having difficulty finding merchandise, and took the initiative to guide me to three separate departments that I had been searching for, while making sure that I was satisfied with my purchases! Mr. Tolentino's personal service brought back pleasant memories of what service used to be decades ago! His professionalism and EXCELLENT customer service is very much appreciated! I regard Mr. Tolentino to be a perfect mentor for others in his field to emulate and observe! QUALITY customer service begins through employees who represent the image of their employer, while their personal customer service also represents the lifeblood of a companies profits. This EXCELLENT quality and PERSONAL service lies directly in the heart of Mr. Michael Tolentino, who is a tremendous asset to Walmart, simply, because he is the BEST of the best in his chosen service to others! Thank you Michael and Walmart! Allen Ward
This Walmart was packed like pretty much any Walmart you go to on a weekend day. If I can stay up, I prefer going at night to fight the crowds. The early mornings are OK too. Most stores can't beat Walmart's prices so I get it. Me and my son picked up some everyday items like toothpaste, soap, groceries, etc. The day we went was extra special because it was Barbie's 60th birthday. They were giving away free cupcakes and goodies for the occasion. I LOVE free stuff and coupons! I don't see who wouldn't. I forgot to mention, we also went because I had coupons for toothpaste and other things. My son ate the cupcake like in 2 or 3 gulps so no photos there. He's a growing boy, what can I say? He took the free stuff away from me too! I'll have to look for it. What's also cool about Walmart these days is...they give you a free sample if you use their app while you're shopping there. There's a machine that dispenses the item when you use the Walmart app. You just have to scan the barcode on their machine with your app. We got a free sample of fabric softener. They want you to buy their product but you don't have to. It's there if you want to buy it. Another time we went, we got a free Glade Plug-in. The free sample changes often. They have a good selection of plants and flowers, especially right now since it's springtime. I'm also a fan of their sugarfree sparkling water. I think the apple flavor is the best one, which reminds me...I need to stock up on some more. I don't mind this Walmart or a couple of others. There is something for everyone here.
Straight trash! This place doesn't have s**** Stopped to find some lychee and the guy looked confused! Pendejo! ....update and to the moron yelp gangster who told me to go to spouts amongst other things.... to you sir I say this.... get a job and move out of your parents house
Great place to buy groceries. The deli, meat market and bakery are awesome. They also give a 10 percent discount to the military which is outstanding because I don't know of any other grocery store that does that. Thank you El Super!!
This store has the freshest best produce and sales on produce! It's not expensive to eat healthy when fresh fruit and vegetables are so affordable here! Fresh cheese meat and fish is here too all at decent prices. Love this place so much we shop every week!
Love this place!! The produce here is always cheap, they have fresh tortillas and totopos (tortilla chips) masa for tamales already made. Spices, chiles, grains, queso fresco, crema, requeson, ect. The meat is always fresh too and at decent prices. They have a seafood are as well, and they even fry whole fish for you there. They have a bakery as well. The food there is ok and the aguas frescas are hit or miss. The lady's at the hot food section are a bit rude not all of them. And they also do military discount with ID 10% off your total.
This place is alright but I don't prefer to go here. I always feel as if I were going through a machine. They have most anything you want (1) but limited in brand variety. Their meats are always quality (2). Those are my two reasons for any stars.
Pretty awesome place! They give 10% military discount!! You have to bag your own groceries but thats pretty fun too.
Came to el super to buy some groceries on the isle the tostadas said 99 cents and they were ringing up $1.29. This lady did not want to honor the price and became extremely rude with my mom stating she didn't understand what my mom was saying. She started screaming at her. Then I told her my mom did understand and she was wrong. The manager came and honored the price. I cannot believe she had the audacity to get all mad for being wrong and my mom being right because it was on the shelf. Anyways, she was so mad because she wanted to go home. She kept saying ugh this is going to take forever. I understand your tired and you want to go home but don't be rude at something that is on the shelf!!!!
Good food bimut the service is too slow. Lots of hsrd working staff but gettung in and out quick for lunch or breakfast is not easy.
Restaurantji Recommends
My family and me were passing by El Paso and stopped at this Walmart. They are the friendliest people ever! I have been to many Walmart's in different states, but this one has the friendliest and most helpful employees. Everyone had a smile on their faces, and answered our questions very politely. If I lived in El Paso, I would come to this Walmart to do my shopping! Such fantastic costumer service.
Great local market! Impressive selection of meat,cheese, seafood,baked goods & an abundance of fresh produce. Really affordable.
I called to order a cake and first, the lady taking the order does not speak any English...why is she even answering? Second when I order 48 cupcakes cake she tells me it can't be done. No explanation. I ask to speak to a manager and she tells me a manager will be right there. WAITED 10 MINUTES. I hang up call back and speak to Corrina, who tries to help me but ends up disconnecting the call. I call back and yep get hung up on again. Call back just to get the district managers name and number. Can't get that. They put Adrian on the phone, who I will say was able to turn this annoying experience around. He was a doll. I'd give him 5 starts, but unfortunately the fact that I had to call 4 different times gives this experience a 1
Worst customer service of all Walmarts in El Paso. If your planning on buying jewelry go somewhere else, nobody's going to help you.
I get that it is no longer Ranch Market, however I was shocked when we walked in and it felt like I walked into a hospital. The lighting was so incredibly bright, all semblance of culture is gone, which is what I loved the most about it before. The Fresca stand is gone, workers seems like robots. Makes me sad. All the products there I can get at any other store, the atmosphere and culture was wiped out when it turned into El Super. No reason to shop there anymore. Basically it turned into another boring super market :(