Wendy's

12701 Montana Ave, El Paso
(915) 200-4114

Recent Reviews

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Ernie Duran

Always close their frosty machine early.

Edgar Garcia

How come a business does not have ac?

Atmosphere: 1

Tiffany M

Some little girl thought it was cute to put her number in mine and my husband’s bag of food. While I was in the car. Still manage to get the order wrong. Very disrespectful!

Pablo Heredia

Ive never once have left a negative review on a business before because i do not believe in judging working people. I usually giving the business the benefit of the doubt. This location costed me money when i came to pick up an uber order and the customer ordered ice cream. When i arrived to the restaurant the lady working advised me the ice cream machine was broken. For some odd reason there was no choice to substitute the ice cream when the customer said a small Hi C juice would suffice. I was told twice to just cancel the order and nothing was able to be done. Which also negatively affects me and costed me $22.

Service: 1

Cesar Vega

I ordered ahead and was still asked to pull off to the side and they managed to forget an item if there was another store around I'd go there

Atmosphere: 1

Service: 1

P M

Night shift offers horrible customer service! Service is slow and the staff is rude!!

Atmosphere: 1

Food: 1

Service: 1

Donesia Thomas

Trash service, cold food. Gave me the wrong order then acted like I was the one that inconvenienced them. Tried to repay my money back on change. Horrible experience everytime I go

Atmosphere: 1

Food: 2

Service: 1

Michelle Carpenter

Went to get the frosty special at the Montana and Rich Beem El Paso Texas.
Couldn't even get what we wanted as machine was out of chocolate ice cream.
So all frostys were vanilla based as no chocolate..Knew there was a problem when it took 30 mins to make 3 frostys..
NOT PREPARED FOR THE ORDERS..
Hope the frosty taste good or???

Atmosphere: 3

Food: 3

Service: 3

Spencer Douglas

The floor is sticky, every table and chair is filthy, the service was awful they gave away my order to someone else because they cannot read, the food was equally awful.

Atmosphere: 1

Food: 1

Service: 1

Omar

Most slow service anyone can offer if there was a competition between sonic on edgemere and this Wendy’s it would be a tied the people working in both restaurants are very slow and uneducated

Atmosphere: 1

Food: 1

Service: 1

Miguel Rueda

Night shift is horrible they use old fries always cold never fresh

goth dragonqueen (gothdragonqueen)

Very dirty floors!! Stains on the floors salt packs everywhere

Atmosphere: 1

Food: 4

Service: 3

QuietOne InAtl

I normally love Wendy's but this location was off its game today. I ordered pickle, onion, mustard only on one single... discovered no onions after I got home. Second sandwich was lettuce, tomato, mayo only... they added cheese after I specifically said no cheese. And the chili that I normally love from Wendy's despite the bad hype people always dishes out about it... was more like onion soup.... the onions were so strong and off-putting with literally half a spoon of mostly uncooked onions in every bite. Pretty sure I won't return to this location again.

Atmosphere: 4

Food: 2

Service: 1

Lorena Stec

We stopped for a quick bite. The staff was very friendly and accomodating when we requested Coke Zero.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Copper Key Racing

Worst Wendy's I've ever been to in my life! I ordered a chocolate frosty, I got vanilla. I ordered no salt fries through the app, I go very very salty fries. I ordered nuggets, fries, a chicken sandwich, and a burger, and requested ghost pepper ranch... but I got none! I avoided allowing them to put condiments because it's usually soaked in it! Yuk! This was all in one order! Worst Wendy's ever!!!

Atmosphere: 1

Food: 1

Service: 1

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