Wendy's

825 N Zaragoza Rd, El Paso
(915) 790-2932

Recent Reviews

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Pedro Ivan Medina

Excellent burguers, love the triple baconator!!!

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Baconator

Tangibly Intangible (Tangescence)

Never pull forward for drive thru workers asking you to do so. They are incapable of doing their job and want to make their numbers look better by having you move. It's purely to bump their drive thru times because they're slow. And by doing so you take away their incentive to actually do their job in a timely manner.

Atmosphere: 3

Food: 2

Service: 1

Solomon Nnah

Very rudely and terrible location, this vr8rude employee told me to wait in my car for chicken tenders, after writing for 20 minutes I wrnt inside to enquire and this uneducated fellow told me they were too busy to bring it to me. What an untrained piece of work

Jorge Arellano

Love the chicken 🐔 nugget
And freshly made fries

Atmosphere: 5

Food: 4

Service: 5

Ellen Rodriguez

You never know when they're open. They'll open whenever they want. I've been there at 8am 10am and even noon and they're closed. Very frustrating!! Please open on time and give better service!!!

Ivete Lopez

I love Wendy's, but no breakfast at 9:30. Not coming again to this location

Atmosphere: 1

Food: 1

Service: 1

Ernesto Martinez

Don’t bother coming for lunch they won’t know what is going in any sense

Food: 1

Service: 1

Eric Hernandez

Orders ahead and still got served Cold breakfast after waiting at least 5 minutes after my arrival. Will get Wendy’s elsewhere 🥱🙄

Atmosphere: 1

Food: 1

Service: 1

Bryon Nunez

I love Wendy's but this location always gives me rather regrettable experiences. The manager seems to hate having to speak with customers, the orders are always slow even when ordering ahead on the app to avoid the lunch rush there is always a wait and bad service, worth pointing out though the food almost never disappoints other than the occasional crooked burger and cold fries/old nuggets. Customer service is essential to maintain business specially places like Wendy's and I would hate to stop going there due to something like this. It's not hard to smile, a good attitude goes a long way.

Atmosphere: 1

Food: 3

Service: 1

Ever

Do not come here. Hair was found in food that wasn't even fresh. How do you get everything wrong with 3 customers? No excuses.

Atmosphere: 1

Food: 1

Service: 1

Leann Alfaro

Customer service was terrible!! Never got a receipt, the cashier just walked away. Push our drinks towards us and walked away. I won't be going back! They need Customer service training.

Atmosphere: 1

Food: 2

Service: 1

jazmin juarez

Great food fast service

Atmosphere: 5

Food: 5

Service: 5

Gisela Vazquez flores

Food was cold and fries were so salty to the point that we can’t even eat them.
Service was decent, cashed was friendly but the lady that bring our food seems mad.
Atmosphere was depressing, there was no music, the only noise that we heard was the machinery on the back, it feels awkward because we don’t feel comfortable to have a conversation because everyone would hear it… it feels like we was punished or on time out

Juan Carlos Dominguez

What is wrong with these employees? Don't they use napkins to wipe themselves? They didn't put a single napkin....

Atmosphere: 5

Food: 5

Service: 1

Mike Guzman

They appear to open and close whenever they fell like. About a month a showed an hour and 10 mins before their closing time, but they didn't attend me and told me that they were closed. Today I went early to get some breakfast before heading to work, drive thru asked if I was gonna use my reward point but never asked for my order . I pulled up to the next window and was told told them don't open at the time on the webpage but at seven. Worst place to stick to their business hours especially which such a slow service whenever they are open

Atmosphere: 2

Food: 1

Service: 1

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