Whataburger

650 Sunland Park Dr, El Paso
(915) 584-5482

Recent Reviews

Chris chris

Didn't get my apples pies! ? If I wasn't in a rush to get back to work I would have returned for them ?

Willie Newell

Ok ...... This place is like the owner gave their kid a business. But they need help. And that bathroom needs to be condemned. That was sad to see. And I like whataburger

Atmosphere: 1

Food: 3

Service: 3

Bruce goolsby jr

This morning, I visited a store to purchase eight gift cards for a work event. I was assisted by an employee named Hope who went above and beyond to help her new coworker. Hope trained the new employee on how to load the cards and explained the process to me as well. As someone who works in customer service, I was thrilled to see such exemplary behavior from Hope. She was patient, kind, and helpful throughout the entire process. I am grateful for her exceptional service and would like to thank her once again for a job well done.

Service: 5

James Robinson

Went through the drive thru. Ordered the apple cranberry salad with balsamic vinaigrette dressing. Also ordered a chicken strip combo. Also ordered a medium water with no ice. The water had ice... The fries were cold and soggy. I was missing the balsamic vinaigrette dressing. No fork or napkins. I know I probably should've checked when I was leaving but I trusted them to do their job right. I was the only one in the drive thru and it took forever just to be missing all those things? I drove all the way home and was disappointed. ALWAYS check your order before you go home. Nobody cares about their job anymore.

Atmosphere: 2

Food: 3

Service: 1

Tomas Ramos

You can't go wrong with their burgers. Chicken salad was really good as well.

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Onion Rings

John Bass

The food is good, however every time i visit this location, there is an error in preparation in the order. Attention to detail isn't great at this one

Atmosphere: 3

Food: 4

Service: 3

Victor Cordova (Vic)

It's a hit or miss. The last few times I have eaten here, their burgers have been undercooked and raw in the middle. You can get sick from undercooked burger meat (it's not steak). But most days, customer service is good; but sometimes it is horrible. Today, it was good. The only issue I have is undercooked burgers, and that's a recipe for sick people and possible lawsuits. I knew there was a reason why I stopped eating here. I'm not sure why I even tried it again.

DONATELLA VERSACE

INGRID THE MANAGER, AND RUBEN S. ARE SO PROFESSIONAL AND COURTEOUS????LOVED THE MUSIC THERE, TOO‼️‼️ ENJOYING GOOD BURGERS W/YOUR FAMILY IS THE BEST???????THE AIRWAY LOCATION TAKE NOTE‼️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Hamburger

RUBI RUBIO

Delicious, very good size

Atmosphere: 4

Food: 4

Service: 4

Ana Mol

Always good meals. Just one comment: the employee takes cups with hands inside them, after having received money.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Hamburger Con Queso Y Tocino, Hamburguesa

Amber Badillo

Dirty. Stinks like old grease.

Atmosphere: 2

Food: 2

Service: 1

Tonyfive Ynotfive

I was surprised there was No greetings.I'm in front of the register was the manager. I was waiting for her greeting so there was an awkward moment of silence, then I just said what I wanted to order and at the end of the order I said thank you and got no "you're welcome" back. Nothing. She didn't even ask for my name or gave me my number. I've never experienced something like this before. It's the first time and I'm a frequent customer. I was really close in asking her if she's okay. Managers are supposed to set the example. "Without us customers Whataburger wouldn't exsit".District manager should take note of this behaviour.

Atmosphere: 5

Food: 5

Service: 1

Mark Ritter

Worst burger I've ever had. The bun was hard and dry as was the burger. Fries were cold and bland. First time at a Whataburger and I don't understand the hype.

Atmosphere: 3

Food: 1

Service: 3

Ephraim Martinez

The cashiers are very rude, no thanks, they say rude people, ugly jazmín

Atmosphere: 1

Food: 5

Service: 1

Mike Olbrisch

Fast food burgers. Love the green Chile burger with bacon.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger

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