Sorry but just wow I was attended thru drive thru by Rebeca at 1040pm and first of all I ASKED if they had coffee, she said Ted, so I ordered a coffee, which Rebeca proceeded to give me a old cold coffee, I felt it with my knuckle cause cup was. Cold, so I tell her my coffee is cold and she says OH DID U WANT IT WARMER, I was like well I'd like it Hot like Coffee. She takes it obviously she just popped in the micro which is not OK but Fine, she then hands it to me and I ask her for creamer n sugar which at that point I guess she was annoyed. Needless to say, talk to ur employee what a burger and advise them that coffee is served hot (unless ordering ice coffee) and you ask if they would like creamer n sugar....
Atmosphere: 1
Food: 1
Service: 1
Heri Martinez
Amazing customer service! I placed an order through the app but accidentally selected the wrong store. When I arrived, they couldn’t find my order under my name. After checking the app, I realized I had chosen the wrong location. Despite the mix-up and how busy they were, the manager on duty still took care of my order. Their attention to customer service was outstanding — it’s rare to experience that kind of service these days. Truly appreciated!
Atmosphere: 5
Food: 5
Service: 5
Rayne Galvan
Girl in front working at 12:45is am was rude and didn’t acknowledge us. i went to use the restroom and my bf was waiting to order, when i came back he still wasn’t acknowledged bc she was talking to some guy probably a worker on his day off and he kept staring at us. we decide to just leave and they both just keep staring and probably talking bad and i wave at her to stop staring at me and she waves back! so unprofessional but these kids don’t even care
Atmosphere: 1
Food: 1
Service: 1
Robert Mtz
Was charged for the combo when I just wanted the burger, and worker didn’t compensate or give partial refund. Worker didn’t want me to eat inside cause “she had to clean dinning room”.
Atmosphere: 1
Food: 3
Service: 1
Bert Ramey
One of the best tasting breakfast food choices and burgers you'll ever have at a decent price! Only Wish there was a Whataburger in Denver!
Atmosphere: 5
Food: 5
Service: 5
EPTRockSteady Vids
You already know
Atmosphere: 5
Food: 5
Service: 5
Jessica Estrada
This has to be the BEST whataburger in El Paso! Fresh, delicious food and amazing customer service.
Food: 5
Service: 5
Berthany Torres
Great Service, plenty of staff. There were around about 10 customers in house and no telling how many online and call-in orders we were served in great time. Totally Surprised. Very clean too.. Great Job in ALAMOGORDO guys. 🍻
Atmosphere: 5
Food: 5
Service: 5
F A
paid an order show the receipt and didn’t appear in the screen Got charge and couldn’t help me they suck for help
Genesis Teran
Server Luis is very nice and welcoming!! Recommended putting green chiles in my cheeseburger and it was great! Food was served by him!! Thank you luis! Muchas Gracias Luis!
It is very nice to eat there. The food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Whataburger Box
Syn mu
Order was wrong but corrected right,away
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken
Cynthia Hurtado
Very clean inside and out. Super friendly service. I asked the associate which was her favorite = #24 breakfast burger was delicious, I highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
omar tinajero
This ain’t the first time they mess up my order but this time it was 4 meals that were wrong. I double checked my receipt and was ordered correctly, drive thru sucks and in general this location sucks. I did email them and was supposed to have heard in 48 hours, it’s been over a week and haven’t heard back. DON’T eat here
Atmosphere: 1
Food: 2
Service: 1
Patricia Elizondo
I loved my dinner. I worked late and decided to pick up some whataburger. I decided on the #8 and it was bomb. Super fresh, my fries were hot and crispy. Loved it! Great job!!! Thanks for a delicious meal.
Sorry but just wow I was attended thru drive thru by Rebeca at 1040pm and first of all I ASKED if they had coffee, she said Ted, so I ordered a coffee, which Rebeca proceeded to give me a old cold coffee, I felt it with my knuckle cause cup was. Cold, so I tell her my coffee is cold and she says OH DID U WANT IT WARMER, I was like well I'd like it Hot like Coffee. She takes it obviously she just popped in the micro which is not OK but Fine, she then hands it to me and I ask her for creamer n sugar which at that point I guess she was annoyed. Needless to say, talk to ur employee what a burger and advise them that coffee is served hot (unless ordering ice coffee) and you ask if they would like creamer n sugar....
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service!
I placed an order through the app but accidentally selected the wrong store. When I arrived, they couldn’t find my order under my name. After checking the app, I realized I had chosen the wrong location. Despite the mix-up and how busy they were, the manager on duty still took care of my order. Their attention to customer service was outstanding — it’s rare to experience that kind of service these days. Truly appreciated!
Atmosphere: 5
Food: 5
Service: 5
Girl in front working at 12:45is am was rude and didn’t acknowledge us. i went to use the restroom and my bf was waiting to order, when i came back he still wasn’t acknowledged bc she was talking to some guy probably a worker on his day off and he kept staring at us. we decide to just leave and they both just keep staring and probably talking bad and i wave at her to stop staring at me and she waves back! so unprofessional but these kids don’t even care
Atmosphere: 1
Food: 1
Service: 1
Was charged for the combo when I just wanted the burger, and worker didn’t compensate or give partial refund. Worker didn’t want me to eat inside cause “she had to clean dinning room”.
Atmosphere: 1
Food: 3
Service: 1
One of the best tasting breakfast food choices and burgers you'll ever have at a decent price! Only Wish there was a Whataburger in Denver!
Atmosphere: 5
Food: 5
Service: 5
You already know
Atmosphere: 5
Food: 5
Service: 5
This has to be the BEST whataburger in El Paso! Fresh, delicious food and amazing customer service.
Food: 5
Service: 5
Great Service, plenty of staff. There were around about 10 customers in house and no telling how many online and call-in orders we were served in great time. Totally Surprised. Very clean too.. Great Job in ALAMOGORDO guys. 🍻
Atmosphere: 5
Food: 5
Service: 5
paid an order show the receipt and didn’t appear in the screen Got charge and couldn’t help me
they suck for help
Server Luis is very nice and welcoming!! Recommended putting green chiles in my cheeseburger and it was great! Food was served by him!! Thank you luis! Muchas Gracias Luis!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It is very nice to eat there. The food is delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 Whataburger Box
Order was wrong but corrected right,away
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Grilled Chicken
Very clean inside and out. Super friendly service. I asked the associate which was her favorite = #24 breakfast burger was delicious, I highly recommend it!
Atmosphere: 5
Food: 5
Service: 5
This ain’t the first time they mess up my order but this time it was 4 meals that were wrong. I double checked my receipt and was ordered correctly, drive thru sucks and in general this location sucks. I did email them and was supposed to have heard in 48 hours, it’s been over a week and haven’t heard back. DON’T eat here
Atmosphere: 1
Food: 2
Service: 1
I loved my dinner. I worked late and decided to pick up some whataburger. I decided on the #8 and it was bomb. Super fresh, my fries were hot and crispy. Loved it! Great job!!! Thanks for a delicious meal.
Food: 5
Service: 5
Recommended dishes: French Fries, Whataburger
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