This wingstop is usually on point! All the time never no issues. However new management as I’m aware they are under usually strains the work environment. Please check your items before leaving as new manager Briana is unwilling to help/accept blame and is creating a culture of they do no wrong. Liz however is a standout employee and is striving to do their best, please applaud Liz!
Atmosphere: 1
Food: 1
Service: 1
Zayra Garcia
Estimated time was 30 min and my order was not ready after an hour. They were not able to call my name as they were doing on every single order!!
Atmosphere: 1
Food: 4
Service: 1
Mariangela Cobian
Charged me but forgot to put my ranch :(
angel Cortez
I got there before they closed and there was time for them to serve my food and they locked the doors as soon as we stopped by and they didn’t want to answer me and open the doors I called and some other girl in the back told the other girl not to answer the phone and they just kept ignoring me that’s bad customer service can’t close the doors till it hits the time and then that’s when they can lock the door
Atmosphere: 1
Food: 1
Service: 1
Victor Cruz
A month ago after my kids soccer games they took over and hour and the wings ended up being undercooked, yesterday we gave it another try and they said it's an hour wait for the food and there was literally nobody inside. Lady said it's because of online orders so what's the point of having dine in?.... Never going to this wing stop again
Food: 1
Service: 1
John L
Ordered 50 wings. GAVE ME ALL DRUMS. Nearly no seasoning on any of the wings or my fries. Swerve this trash and go to B-Dubs or the wing daddy’s across the street.
Food: 1
Service: 1
Something Original
I was doing you all a favor and trying to cancel my order and you put me on hold. You don't want customers why does your business even exist.
Service: 1
abigail sanchez
Karina put me on hold for a whole 30 min after 5 mins it seemed weird no one was getting back to me when she finally got back on the line she said she hadn't realized I was on hold I obviously took my business elsewhere but stayed on the line just to see how long it would take them.
Service: 1
Jason Soto
this place is slower than wataburger, the service is always slow as hell doesnt matter what time of the day it is.
Atmosphere: 1
Service: 1
Tony Gurrola
It’s been twice already that I show up to place an order and the first thing out the cashiers mouth is there is a “35-40 minute wait” it seems like that’s their strategy to turn customers around.
I wish there were 0 stars, after $50 for 24 piece, they forgot my side sauce that I paid for then I get to our family home, 20vminutes away and they forgot to pack my large corn. I called them and the manager and staff were so UNPROFESSIONAL absolutely look at what they pack ? percent because they are incompetent
Atmosphere: 1
Food: 1
Service: 1
Isaac Munoz
The restaurant was almost empty and they still had a 50 minute minimum waiting time
Atmosphere: 1
Food: 3
Service: 1
Javier
Came in to collect a mobile order, when i got there all the employees went to the back even after they saw me and didn’t attend me, took them at least 10min before anyone said anything, just thought that was pretty rude
Atmosphere: 1
Food: 4
Service: 1
jose gonzalez
It takes 53 min. For 20 wings,It was gross.not coming back.
Atmosphere: 1
Food: 2
Service: 1
Tha Chann
I called in at 1023 pm and the person told me they stop take orders on the phone why do you say you close at 11pm I will never go there again poor attitude date of order 8/22/24
This wingstop is usually on point! All the time never no issues. However new management as I’m aware they are under usually strains the work environment. Please check your items before leaving as new manager Briana is unwilling to help/accept blame and is creating a culture of they do no wrong. Liz however is a standout employee and is striving to do their best, please applaud Liz!
Atmosphere: 1
Food: 1
Service: 1
Estimated time was 30 min and my order was not ready after an hour. They were not able to call my name as they were doing on every single order!!
Atmosphere: 1
Food: 4
Service: 1
Charged me but forgot to put my ranch :(
I got there before they closed and there was time for them to serve my food and they locked the doors as soon as we stopped by and they didn’t want to answer me and open the doors I called and some other girl in the back told the other girl not to answer the phone and they just kept ignoring me that’s bad customer service can’t close the doors till it hits the time and then that’s when they can lock the door
Atmosphere: 1
Food: 1
Service: 1
A month ago after my kids soccer games they took over and hour and the wings ended up being undercooked, yesterday we gave it another try and they said it's an hour wait for the food and there was literally nobody inside. Lady said it's because of online orders so what's the point of having dine in?.... Never going to this wing stop again
Food: 1
Service: 1
Ordered 50 wings. GAVE ME ALL DRUMS. Nearly no seasoning on any of the wings or my fries. Swerve this trash and go to B-Dubs or the wing daddy’s across the street.
Food: 1
Service: 1
I was doing you all a favor and trying to cancel my order and you put me on hold. You don't want customers why does your business even exist.
Service: 1
Karina put me on hold for a whole 30 min after 5 mins it seemed weird no one was getting back to me when she finally got back on the line she said she hadn't realized I was on hold I obviously took my business elsewhere but stayed on the line just to see how long it would take them.
Service: 1
this place is slower than wataburger, the service is always slow as hell doesnt matter what time of the day it is.
Atmosphere: 1
Service: 1
It’s been twice already that I show up to place an order and the first thing out the cashiers mouth is there is a “35-40 minute wait” it seems like that’s their strategy to turn customers around.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I wish there were 0 stars, after $50 for 24 piece, they forgot my side sauce that I paid for then I get to our family home, 20vminutes away and they forgot to pack my large corn. I called them and the manager and staff were so UNPROFESSIONAL absolutely look at what they pack ? percent because they are incompetent
Atmosphere: 1
Food: 1
Service: 1
The restaurant was almost empty and they still had a 50 minute minimum waiting time
Atmosphere: 1
Food: 3
Service: 1
Came in to collect a mobile order, when i got there all the employees went to the back even after they saw me and didn’t attend me, took them at least 10min before anyone said anything, just thought that was pretty rude
Atmosphere: 1
Food: 4
Service: 1
It takes 53 min. For 20 wings,It was gross.not coming back.
Atmosphere: 1
Food: 2
Service: 1
I called in at 1023 pm and the person told me they stop take orders on the phone why do you say you close at 11pm I will never go there again poor attitude date of order 8/22/24
Service: 1
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