Had an issue with my order and management was swift to resolve the issue and was very kind and accommodating. Love this location.
Atmosphere: 5
Food: 5
Service: 5
jcy si
Every time I come here the service is hella slow. They took 1hr and 30mins for an 8pc. The girl at the front looked rly stressed, employees & customers deserve better service than whatever this is idk if they’re understaffed or something
Atmosphere: 3
Food: 3
Service: 2
Sherla M
They lack transparency with their own clients who placed orders, being told that the order is going to be ready by 6:30 and be given times at 6:40 of waiting another hour and 40 min . This place needs better management and more staff , have around 20 people waiting for orders is insane.
Atmosphere: 1
Food: 1
Service: 1
Catherine
They threw everything in the bag it wasn’t even placed in the box
Atmosphere: 2
Food: 2
Service: 3
Jose Anaya Anaya
Online order was not ready had to wait additional 20 minutes. Cashier at the front had bad attitude and barely spoke or made eye contact. Many other people waiting for orders while staff joked around in the kitchen in plain view.
Atmosphere: 1
Food: 1
Service: 1
Gerard
Bad customer service from manager
Atmosphere: 1
Food: 5
Service: 1
Thomas Jara
First off took literally an hr to get food … second they close restrooms while still operating an hr and a half before while having paying customers in store … was a complete mess ..about to try wings pretty sure they’re gonna be trash the way that restaurant runs
fred garces
It never fails, always lasting hours to get our food, and the machines are never working to get our soda
Atmosphere: 2
Food: 4
Juan Verduzco
30 min for the restroom to be open. 45 min for the food to be ready. Place was almost empty. Kind customer service Food was regular.
Alenna Panariso
I ordered ahead on the app so I wouldn’t be waiting when I picked my order up after work. I ended up having an emergency at work and had to stay a few minutes late. I called 10 minutes before my order was supposed to be ready and asked if it could be delayed so I didn’t receive cold food. The rude woman on the phone told me there’s nothing they can do. It would be ready for the original time. I had chose to pay in store thank goodness, so I hadn’t even paid for my order yet. I told her I’m not going to come in and pay for COLD food. I asked, what happens if I don’t pick it up? She proceeded to tell me “have a good day” and hang up in my face. So beyond rude and unprofessional. If I acted like this in my healthcare job, I’d be fired. Wingstop is one of my favorites but I will never order from this location again. Seems like they have ALOT of bad reviews already. Maybe corporate needs to hear these complaints.
it took a time but i think it is normal on a saturday, the lady at the front is very nice
Atmosphere: 2
Food: 5
Service: 4
Guillermo Morales
Unfortunately the restaurant is just overwhelmed feel sorry for the staff
Atmosphere: 1
Food: 2
Service: 1
alondra baq
I usually order carry out here to have my food ready once I enter the restaurant, but they never have my order ready on time. This past time we waited an extra 40 minutes on top of what our wait time was. People came in and went and they all had orders ready. Honestly it would have been faster for me to drive to Buffalo Wild Wings and dine inside than go to this Wingstop
Atmosphere: 1
Food: 3
Service: 1
Javier Ochoa
My experience, miss to pack half of your food.🍱
Nichole Monroy vazquez
I ordered 20 boneless wings online to avoid waiting. They told me they’d be ready in 20 minutes. I showed up 25 minutes later, and they hadn’t even started them. No apology, no urgency—just a casual “it’ll be another 20–30 minutes.” What’s the point of ordering ahead if you completely ignore it? Total lack of respect for the customer’s time.
Had an issue with my order and management was swift to resolve the issue and was very kind and accommodating. Love this location.
Atmosphere: 5
Food: 5
Service: 5
Every time I come here the service is hella slow. They took 1hr and 30mins for an 8pc. The girl at the front looked rly stressed, employees & customers deserve better service than whatever this is idk if they’re understaffed or something
Atmosphere: 3
Food: 3
Service: 2
They lack transparency with their own clients who placed orders, being told that the order is going to be ready by 6:30 and be given times at 6:40 of waiting another hour and 40 min . This place needs better management and more staff , have around 20 people waiting for orders is insane.
Atmosphere: 1
Food: 1
Service: 1
They threw everything in the bag it wasn’t even placed in the box
Atmosphere: 2
Food: 2
Service: 3
Online order was not ready had to wait additional 20 minutes. Cashier at the front had bad attitude and barely spoke or made eye contact. Many other people waiting for orders while staff joked around in the kitchen in plain view.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service from manager
Atmosphere: 1
Food: 5
Service: 1
First off took literally an hr to get food … second they close restrooms while still operating an hr and a half before while having paying customers in store … was a complete mess ..about to try wings pretty sure they’re gonna be trash the way that restaurant runs
It never fails, always lasting hours to get our food, and the machines are never working to get our soda
Atmosphere: 2
Food: 4
30 min for the restroom to be open.
45 min for the food to be ready.
Place was almost empty.
Kind customer service
Food was regular.
I ordered ahead on the app so I wouldn’t be waiting when I picked my order up after work. I ended up having an emergency at work and had to stay a few minutes late. I called 10 minutes before my order was supposed to be ready and asked if it could be delayed so I didn’t receive cold food. The rude woman on the phone told me there’s nothing they can do. It would be ready for the original time. I had chose to pay in store thank goodness, so I hadn’t even paid for my order yet. I told her I’m not going to come in and pay for COLD food. I asked, what happens if I don’t pick it up? She proceeded to tell me “have a good day” and hang up in my face. So beyond rude and unprofessional. If I acted like this in my healthcare job, I’d be fired. Wingstop is one of my favorites but I will never order from this location again. Seems like they have ALOT of bad reviews already. Maybe corporate needs to hear these complaints.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
it took a time but i think it is normal on a saturday, the lady at the front is very nice
Atmosphere: 2
Food: 5
Service: 4
Unfortunately the restaurant is just overwhelmed feel sorry for the staff
Atmosphere: 1
Food: 2
Service: 1
I usually order carry out here to have my food ready once I enter the restaurant, but they never have my order ready on time. This past time we waited an extra 40 minutes on top of what our wait time was. People came in and went and they all had orders ready. Honestly it would have been faster for me to drive to Buffalo Wild Wings and dine inside than go to this Wingstop
Atmosphere: 1
Food: 3
Service: 1
My experience, miss to pack half of your food.🍱
I ordered 20 boneless wings online to avoid waiting. They told me they’d be ready in 20 minutes. I showed up 25 minutes later, and they hadn’t even started them. No apology, no urgency—just a casual “it’ll be another 20–30 minutes.” What’s the point of ordering ahead if you completely ignore it? Total lack of respect for the customer’s time.
Atmosphere: 1
Food: 3
Service: 1
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