The people who work here are consistently awesome.
Atmosphere: 5
Food: 5
Service: 5
Tammie Dennison
I enjoyed my fish and fries. Everything was fresh and delicious. The only thing I would suggest is to have the condiments accessable to the customers and I could not find napkins. Everything else was great.
Atmosphere: 4
Food: 5
Service: 5
Krista “K Reezy” Kennedy
$71.00 for 3 people to eat.... Come to find out they charged us triple for something they shouldn't have.... Was told to come back the next day to get the money back when I talk to the manager
Food: 1
Service: 1
R E
The place needs a deep clean. Fish and chicken are never hot, always luke warm. Not paying $12 for what tasted like leftover fish. No value.
Atmosphere: 1
Food: 1
Service: 4
Rocky French
Been here multiple times. Whether KFC or Long Johns it is always soggy/greasy, including the extra crispy.
Atmosphere: 3
Food: 3
Service: 4
D Dickson
Ok so let's talk about... Long John's Silver is my dirty little secret... But the place shouldn't actually be dirty and I'm being nice... I went in and it was trash on the tables and on the floor. I told my baby to stand up because I didn't feel comfortable with him sitting at those nasty tables. The person that took my order deserved to work there, no shade, but they wouldn't be tolerated anywhere else, hence that's why she works there. Moving on... I was over charged which I brought to her attention. Once we were done doing the simple math and carrying the one and subtracting 3, we got my total right. Listening and paying attention to get my order right is like walking and chewing gum.... Some people can't do it. I'm going to leave that right there. So all in all, just go to another Long John's Silver.
Atmosphere: 1
Food: 3
Service: 1
Cathryn M. Holt
Love this place if you have a chicken and or fish and shrimp craving.
Atmosphere: 5
Food: 5
Service: 5
Phillip Patterson
After a long day I decided to spend my money at long john silvers Elgin TX. I was greated by an extremely rude voice in the drive trough. I'm done with them! You can not treat people rudely. I'm going to Panda. LJS lost my business.
Atmosphere: 1
Food: 1
Service: 1
Samantha Hello
Run down place dirty
Mary Lou Loehr
Staff polite and professional. Clean area to dine. Doubles up with a Kentucky Fried Chicken tied in with a convenience store/gas station.
I waited two weeks before going. Cravings and reading recent bad reviews, plus it was so far away. I finally decided to go on my day off and give it a shot. I drove the 30 miles. The service was fine. The lady was very friendly. But when I placed my order fish & shrimp platter with fries and coleslaw. They were out of fries! WHAT! & WHY!? One of your most popular sides and your co-resturant (KFC)serves fries. Why in the world would you be out without an explanation? Doesn't make any sense. I'm very disappointed!!
Atmosphere: 4
Food: 4
Service: 4
Averylle -Ave- Smith
The manager, Christie, is unacceptable. We came and ordered two separate 10-piece buckets and we had two separate coupons. First, we came about 45 minutes before closing so we were prepared for them to possibly be out of some things. We were told we could ONLY get crispy chicken and it would be an 18-19 minute wait. Fair enough. We checked out with the first order and the cashier held up the coupon and asked if he could run the 2nd order on the same card. We said that was fine and he rung it up. Just after we pulled up to wait, we realized we were overcharged. A staff member came and delivered the wrong order to us, but we let him know about the issue with our charge. He went inside to tell the manager and came out with a message from her basically saying it was our fault and the cashier's fault for not making sure he got the 2nd coupon. I explained further that he implied the transaction was good and asked to speak with the manager to explain. He went in and came back out saying the manager wouldn't come out and all they would give us was a large fry for the inconvenience, and we still didn't get our order until 25 minutes later. On top of it all, we were charged for white and dark, which is more expensive, and they actually only gave us dark. And one entire box of chicken wasn't drained properly so the pieces were soggy with grease. This type of management is unacceptable and not customer service based whatsoever. The employees showed a better example than the manager. I don't necessarily agree that the customer is always right, but to not support your staff and ignore the customer altogether is poor leadership and poor business. And serving subpar food after having to wait for 25 minutes is even more disappointing.
I wish I grabbed the name of the guy who didn't have his manager's support. He was friendly and just the messenger, but he was kind so I appreciate that.
The people who work here are consistently awesome.
Atmosphere: 5
Food: 5
Service: 5
I enjoyed my fish and fries. Everything was fresh and delicious. The only thing I would suggest is to have the condiments accessable to the customers and I could not find napkins. Everything else was great.
Atmosphere: 4
Food: 5
Service: 5
$71.00 for 3 people to eat.... Come to find out they charged us triple for something they shouldn't have.... Was told to come back the next day to get the money back when I talk to the manager
Food: 1
Service: 1
The place needs a deep clean. Fish and chicken are never hot, always luke warm. Not paying $12 for what tasted like leftover fish. No value.
Atmosphere: 1
Food: 1
Service: 4
Been here multiple times. Whether KFC or Long Johns it is always soggy/greasy, including the extra crispy.
Atmosphere: 3
Food: 3
Service: 4
Ok so let's talk about...
Long John's Silver is my dirty little secret...
But the place shouldn't actually be dirty and I'm being nice...
I went in and it was trash on the tables and on the floor. I told my baby to stand up because I didn't feel comfortable with him sitting at those nasty tables.
The person that took my order deserved to work there, no shade, but they wouldn't be tolerated anywhere else, hence that's why she works there.
Moving on... I was over charged which I brought to her attention. Once we were done doing the simple math and carrying the one and subtracting 3, we got my total right.
Listening and paying attention to get my order right is like walking and chewing gum.... Some people can't do it. I'm going to leave that right there.
So all in all, just go to another Long John's Silver.
Atmosphere: 1
Food: 3
Service: 1
Love this place if you have a chicken and or fish and shrimp craving.
Atmosphere: 5
Food: 5
Service: 5
After a long day I decided to spend my money at long john silvers Elgin TX. I was greated by an extremely rude voice in the drive trough. I'm done with them! You can not treat people rudely. I'm going to Panda. LJS lost my business.
Atmosphere: 1
Food: 1
Service: 1
Run down place dirty
Staff polite and professional. Clean area to dine. Doubles up with a Kentucky Fried Chicken tied in with a convenience store/gas station.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst KFC ever
Atmosphere: 1
Food: 1
Service: 1
Just like I remembered growing up.
Atmosphere: 4
Food: 5
Service: 5
I was just a number
Atmosphere: 3
Food: 5
Service: 3
I waited two weeks before going. Cravings and reading recent bad reviews, plus it was so far away. I finally decided to go on my day off and give it a shot. I drove the 30 miles. The service was fine. The lady was very friendly. But when I placed my order fish & shrimp platter with fries and coleslaw. They were out of fries! WHAT! & WHY!? One of your most popular sides and your co-resturant (KFC)serves fries. Why in the world would you be out without an explanation? Doesn't make any sense. I'm very disappointed!!
Atmosphere: 4
Food: 4
Service: 4
The manager, Christie, is unacceptable. We came and ordered two separate 10-piece buckets and we had two separate coupons. First, we came about 45 minutes before closing so we were prepared for them to possibly be out of some things. We were told we could ONLY get crispy chicken and it would be an 18-19 minute wait. Fair enough. We checked out with the first order and the cashier held up the coupon and asked if he could run the 2nd order on the same card. We said that was fine and he rung it up. Just after we pulled up to wait, we realized we were overcharged. A staff member came and delivered the wrong order to us, but we let him know about the issue with our charge. He went inside to tell the manager and came out with a message from her basically saying it was our fault and the cashier's fault for not making sure he got the 2nd coupon. I explained further that he implied the transaction was good and asked to speak with the manager to explain. He went in and came back out saying the manager wouldn't come out and all they would give us was a large fry for the inconvenience, and we still didn't get our order until 25 minutes later. On top of it all, we were charged for white and dark, which is more expensive, and they actually only gave us dark. And one entire box of chicken wasn't drained properly so the pieces were soggy with grease.
This type of management is unacceptable and not customer service based whatsoever. The employees showed a better example than the manager. I don't necessarily agree that the customer is always right, but to not support your staff and ignore the customer altogether is poor leadership and poor business. And serving subpar food after having to wait for 25 minutes is even more disappointing.
I wish I grabbed the name of the guy who didn't have his manager's support. He was friendly and just the messenger, but he was kind so I appreciate that.
Atmosphere: 1
Food: 1
Service: 2
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