McDonald's

220 Hwy 290 E, Elgin
(512) 281-3490

Recent Reviews

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It's McDonald's.

Atmosphere: 3

Food: 3

Service: 3

Santos Salgado

Bad service!!

kade hinson

Phone doesn't work, app doesn't work, food is always wrong. Go to the manor McDonald's instead

Atmosphere: 1

Food: 3

Service: 1

Daniel Ruiz

The food is good, the service is not, the young people who work there are rude and arrogant and always confuse orders.

Atmosphere: 1

Food: 5

Service: 1

VALGUN_

I've had to wait for food at the drive thru before. But today I got my food and had to pull up and wait 10 minutes for two drinks?

Atmosphere: 1

Food: 3

Service: 1

Phillip South

2024-Nov
The store was clean with plenty of staff.

Unfortunately three of the four items (all the things with customizations) were not made correctly.

The staff were quite willing to make it right and quickly remade those items. Mistakes inevitably happen. How those mistakes are addressed speaks volumes.

Parking: The parking was limited, but so was the indoor seeting. I would estimate this McDonalds is designed for 60% or more of its business to be take-away either through drive through or curbside.

Atmosphere: 4

Service: 5

Thomas James Kelly II (Tommy)

Cmon man! Everybody knows the food at McDonald’s is terrible. But that wasn’t the mission. It was 3 o’clock in the morning my girlfriend and I needed to rest. They were open fast and friendly. Thanks for the much needed pit stop.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: French Fries, Egg Mcmuffin

Jose C. Barrios

Ordered my food got the receipt at 7:04 I got half my food and waited over 25 minutes for a damn burger I didn’t even get! I got someone else’s order! I went back for a refund and they were quicker to bring out the damn burger than when the money was put in my hand. Waste of my time & gas. Those high schoolers and old women don’t know how to run the damn store!

Atmosphere: 1

Food: 1

Service: 1

Melvin LeBouff

Apparently the staffing doesn’t want to work here .
We were lined up waiting to give anyone our order
An employee walked right passed every one an slowly walked to the rest room
Without even letting anybody else k know that there’s customers waiting
Finally w girl Nader’s from the back and carelessly takes my order as if we were interacting her pay check
What more can I say
Maybe next time I’ll chose to wait in line at a different restaurant with someone else that doesn’t want to work either. lol

Wheelchair accessibility: The side walk is level to the manual door

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Mcgriddles

Sandra Jordan

Ordered through the MacDonald app. Food was ready when arriving. Food was very hot which is especially nice as it's hard to get hot food these days at food restaurants.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, McDonald's Big Mac, Chicken Mcnuggets

Ramon Molina

ordered coffee and nuggets. coffee was cold as ice. asked for a refund and one guy told me he didn't if he could do that. had to get a seasoned staff member involved to get my refund . 😒

Atmosphere: 3

Food: 1

Service: 1

Shawn Hayes

This restaurant is not well staffed nor run. I believe this is more a function of employees not knowing how to instruct patrons in how to use the kiosks to order. The system McDonalds has designed is not intuitive. The instructions in the kiosk or unclear. This exemplifies why humans are better than these machines. Not a positive experience

Atmosphere: 3

Food: 3

Service: 1

Nathan Ventura-Leonard

Ordered 2 double cheese burgers waited 25 minutes and walked out. AND I double checked that I put the order in with an employee. It was busy. Worst service I’ve ever had at a McDonald’s.

Atmosphere: 1

Food: 1

Service: 1

William Cardwell

Food is the same but the service is so slow. You would think the mobile ordering would speed some of it up, but you'd be wrong.

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: French Fries

Kelli Burley

I had the quarter pounder of a week ago and I have been food poisoned I have been sick every since I'm still sick

Atmosphere: 1

Food: 1

Service: 1

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