Starbucks

1380 US-290, Elgin
(737) 537-2053

Recent Reviews

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Stephanie Janowski

I ordered a grande chai latte at 447pm and didn't get it until 513pm. Almost 30 min for a single drink. There was only one other person inside waiting in their order and a line of cars in the drive thru. Completely unacceptable. It was as if they could only male one drink at a time. The place didn't even smell like coffee, just desperation and exasperation.

I B

I usually look forward to getting the white hot chocolate when the holiday drinks come out, but this is the third time my order has been messed up. It’s really disappointing—how do you get hot chocolate wrong? Unfortunately, I won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

Abbie Fast

We came in after my sons dentist appointment and were blown away at how well our drinks were made, and how kind the baristas were! I would reccomend this store to all my family and friends 😁

Atmosphere: 5

Food: 5

Service: 5

Linda G

I have never been to such a happy-go-lucky Starbucks. All the employees were so helpful. I would Like to shout out Abbie At front counter, who was so helpful and picking out my drink,Lilly
For great conversation and making sure that drink was done to my liking, and Ray Was super friendly and helpful. Definitely would come back again!

Atmosphere: 5

Food: 5

Service: 5

Jackie

Drinks no flavor. Take forever waited more than 20 min for a couple of drinks! Ridiculous!

Atmosphere: 1

Food: 1

Service: 1

Crystal Keene

Couldn’t make change, made the wrong coffee, and the food was irregular. But the guy was nice about it.

Atmosphere: 3

Food: 1

Service: 2

Katherine Rocha

This place is very clean. The barista,, Bella was very cheerful and very friendly. She very helpfull, also. And her recommendation was right on stop. Wonderful experience. Only bad thing is getting into the parking lot. The building has Starbucks one side and other side is a dentist office. Each with their own parking areas a plus but whoever designated it didn't have any common sense. Who puts one entrance and use that as the exit and that way is also the way you go to their drive thru. OMG it's Starbucks..hello it will be busy. Who does that. I apologize every thing was is great with the Starbucks. When you come here you'll see what I mean.

Atmosphere: 5

Food: 5

Service: 5

Alyssa Schultz

Always a great experience! I go here for comedic relief in the mornings.

Atmosphere: 5

Food: 5

Service: 5

Mark

Good food. Good coffee. Good people.
Great times!

Atmosphere: 5

Food: 5

Service: 5

David DeForest

Great service. Noted much better with new management

Food: 5

Brutus Buckeye

Great location in general. Much better than it used to be 🤙🏼 Will be back 😌

Atmosphere: 5

Food: 5

Service: 5

Debbie Wash

The staff was super friendly - Terry and Colin especially! The store was clean and inviting. Had a great experience stopping here on my vacation!

Atmosphere: 5

Food: 5

Service: 5

Edmond Thompson

Love going to this location, my frappuccino is always the right consistency. Shout out to Aden for great customer service and Maria for always having a pup cup ready for my kids

Atmosphere: 5

Food: 5

Service: 5

Reviews Only

I finally had to give up on this location after months of going here and ordering the same drink the same way every week day. There was never telling if it was going to be correct or not, however, I kept going because everyone is very sweet & would remake it & figure out what went wrong. The last 2 weeks though, every single time the drink is basically mocha milk. No amount of remakes fixed it. I’ve been offered free drinks, I don’t take them because that’s not why I’m there. I just want my drink & to head to work. I don’t have an extra 20 minutes for remakes every single day either, it gets extremely frustrating. God forbid I want the drink on a weekend either, for some reason it’s way worse.

Atmosphere: 3

Food: 1

Service: 3

Alan Luck

The Nitro cold brew is like having a giant shot of espresso with a lot of foam on top except it's cold. First drink I've liked out of their house in 15 years

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