Never get my food right or they forget items I paid for 🙄
Atmosphere: 3
Food: 1
Service: 1
Josh Flynn
Fast service
Raj Patel
Awesome service and fast.
Atmosphere: 5
Food: 5
Service: 5
ricky paz
New location and overall they were great, ordered my burger without mustard and it came with, had to take it back. However the manager corrected immediately. Thank you sir !
Atmosphere: 5
Food: 5
Service: 5
Ronna Wesney
Sandra and manager and staff. Thank you for being the best Whataburger that I have ever seen. Pleasant staff, very very clean and of course Best manager and assistant manager. Thank you so much for being awesome. Have a blessed day.
Atmosphere: 5
Food: 5
Service: 5
Nathan Leach
$11 for an offal-patty burger with bbq sauce? Better options available elsewhere for same or better price, never going to Whataburger again.
Atmosphere: 3
Food: 1
Service: 3
Missy Blue
Great whataburger. Manager kinda meh. But expected when u have to babysit employees
Atmosphere: 5
Food: 5
Service: 5
Aime Acosta
On 10/06/25 I stopped off after work to pick up dinner. We order a spicy chicken sandwich. When I got my order the bread was old and the chicken was fried in old smelly oil and to make matters worse the chicken was burnt. I went to the counter and asked for a new sandwich. The ladies at the counter were mean and rude. They did offer to make us a new sandwich, but was told it’s going to be fried in the same smelly oil. I changed my order to something new. But then I saw all the kitchen staff and cashiers talking about my order… I decided to cancel my order all together. I wasn’t rude and I don’t know why I received such horrible customer service. The sandwich was inedible. I just wanted a fresh sandwich. I’m extremely disappointed in Whataburger!
Atmosphere: 1
Food: 1
Service: 1
Paul Dabney
Perfect for what it is! I wouldn't change a thing about it.
Atmosphere: 3
Food: 5
Service: 4
Cindy Malota
What a sweet young lady! With a smile on her face she took our order and chatted a bit.
Our food arrived to our table in no time at all and was as good as we expected.
I’ve never had an issue at this Whataburger. Always delicious here. The app drive thru lane is a huge convince as well during busy times. I recommend using the app and pickup in the mobile drive thru lane. 10/10. Good job Whataburger Elgin.
Atmosphere: 5
Food: 5
Service: 5
CasuallyFeral
The team working tonight went above & beyond, especially whoever was shift lead. I have an anaphylactic food allergy and asked for an accomodation to a salad. Not only was everyone very professional and friendly, but they helped me figure out the cheapest and most effective way to order for the future so I can have this again & again. Thankful for the genuinely friendly and allergy-alert service! Will come back for sure.
Atmosphere: 4
Food: 4
Service: 5
Aniyah Riven
Shoutout to Marie she was really trying her best to help me one hectic night. Thank you so much!
Service: 5
Atharva Nargund
unbelievably slow service
Ryan Shane
Just watched the cook after using the restroom doing #2, walk out the restroom without washing his hands. I talked to the manager JJ and he at first didn’t want to come to the front & then shrugged it off when I told him about it. That’s wild.
Never get my food right or they forget items I paid for 🙄
Atmosphere: 3
Food: 1
Service: 1
Fast service
Awesome service and fast.
Atmosphere: 5
Food: 5
Service: 5
New location and overall they were great, ordered my burger without mustard and it came with, had to take it back. However the manager corrected immediately. Thank you sir !
Atmosphere: 5
Food: 5
Service: 5
Sandra and manager and staff. Thank you for being the best Whataburger that I have ever seen. Pleasant staff, very very clean and of course Best manager and assistant manager. Thank you so much for being awesome. Have a blessed day.
Atmosphere: 5
Food: 5
Service: 5
$11 for an offal-patty burger with bbq sauce? Better options available elsewhere for same or better price, never going to Whataburger again.
Atmosphere: 3
Food: 1
Service: 3
Great whataburger. Manager kinda meh. But expected when u have to babysit employees
Atmosphere: 5
Food: 5
Service: 5
On 10/06/25 I stopped off after work to pick up dinner. We order a spicy chicken sandwich. When I got my order the bread was old and the chicken was fried in old smelly oil and to make matters worse the chicken was burnt. I went to the counter and asked for a new sandwich. The ladies at the counter were mean and rude. They did offer to make us a new sandwich, but was told it’s going to be fried in the same smelly oil. I changed my order to something new. But then I saw all the kitchen staff and cashiers talking about my order… I decided to cancel my order all together. I wasn’t rude and I don’t know why I received such horrible customer service. The sandwich was inedible. I just wanted a fresh sandwich. I’m extremely disappointed in Whataburger!
Atmosphere: 1
Food: 1
Service: 1
Perfect for what it is! I wouldn't change a thing about it.
Atmosphere: 3
Food: 5
Service: 4
What a sweet young lady! With a smile on her face she took our order and chatted a bit.
Our food arrived to our table in no time at all and was as good as we expected.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I’ve never had an issue at this Whataburger. Always delicious here. The app drive thru lane is a huge convince as well during busy times. I recommend using the app and pickup in the mobile drive thru lane. 10/10. Good job Whataburger Elgin.
Atmosphere: 5
Food: 5
Service: 5
The team working tonight went above & beyond, especially whoever was shift lead. I have an anaphylactic food allergy and asked for an accomodation to a salad. Not only was everyone very professional and friendly, but they helped me figure out the cheapest and most effective way to order for the future so I can have this again & again. Thankful for the genuinely friendly and allergy-alert service! Will come back for sure.
Atmosphere: 4
Food: 4
Service: 5
Shoutout to Marie she was really trying her best to help me one hectic night. Thank you so much!
Service: 5
unbelievably slow service
Just watched the cook after using the restroom doing #2, walk out the restroom without washing his hands.
I talked to the manager JJ and he at first didn’t want to come to the front & then shrugged it off when I told him about it.
That’s wild.
Service: 1
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