Jack In The Box
$ • Fast Food, Burgers, Tacos
Hours:
409 E Edinburg Ave, Elsa
(956) 262-8508
About Jack in the Box
Customers' Favorites
Jack in the Box Reviews
Waited for about 30 mins for our food and ridiculous food was cold and then gave us wrong burger combo we tried calling Jack In the Box in Elsa Tx and of course their phone line is disconnected never going back again then for spending $30 plus nope no thank you…
Bad service from cashier, very rude!! I have a bussiness, and never would treat my clients as she did.The woman didnt had any tag with her name, and i check the receip looking for the cashier's name to report her and for my surprise it didnt had a name. Bad experience. The place was clean and nice, but not good at treating people.Not coming back to this place again.
Ratings
Hours
| Monday | 6AM - 2AM |
| Tuesday | 6AM - 2AM |
| Wednesday | 6AM - 2AM |
| Thursday | 6AM - 2AM |
| Friday | 6AM - 2AM |
| Saturday | 6AM - 2AM |
| Sunday | 6AM - 2AM |
Jack in the Box, a popular fast-food restaurant, offers a mixed dining experience according to recent reviews. While the quality of the food, including freshly made fries, is reported to be standard for the brand, the service and overall cleanliness of the establishment could use some improvement.
The reviews indicate that the restaurant's location was open, but the signs were not lit, creating a slightly dark atmosphere. Parking was available, though the area was not well-lit. The dining room was clean, but the counter and drink areas could have been neater.
The service was a point of concern, as one customer's order was incorrect, and the manager's response was unsatisfactory. However, other staff members, such as Adan and Ruby, were described as "super helpful and nice." Additionally, the wait time was longer than usual due to the restaurant being busy with drive-through customers, suggesting they may have been short-handed.
Overall, the reviews suggest that while the food quality at Jack in the Box is reliable, the restaurant could benefit from better customer service, cleanliness, and attention to detail in order to provide a more consistently positive dining experience.