Unfortunately, this chick fil a is not the best. The amount of orders that they get wrong is surprising. If they are going to rush you through the drive thru so much then at least get the order right. Or when you do get it wrong be apologetic. The last order they gave me a completely wrong sandwich. When I called to mention it they never apologized but they said they’d have a note with a replacement sandwich for me but I had a week to use it…. Excuse me? You screwed up my order and now you’re putting a time limit on when I can get what I paid for? That’s poor customer service.
Atmosphere: 4
Food: 4
Service: 2
Andrew Berna
SHADY BUSINESS PRACTICES. This is second time at this location and the 13th, yes the THIRTEENTH time this has happened to me at a Chick fil a. Nearly every time I have ordered an item using loyalty reward points in the app, something is wrong with that item. Either old, burned, or a cheaper item than what was requested. Today I ordered 4 items and 3 were perfect and fresh, but the 4th item was supposed to be a Chick fil a Deluxe with a multigrain bun that I used 1,000 reward points on. Instead they slapped a multigrain bun an a soggy, regular chicken sandwich that looks like it was sitting there most of the day. This almost ALWAYS happens when I use reward points. 91% of the time. That’s not a “mistake,” that is intentional and shady business practices. The employees are able to see when an item was ordered using points and based on the percentage I guarantee they are told to give out old or cheap food. So they bait you into buying items and gaining reward points, then the items bought with reward points are what they would normally throw in the garbage. I’ve been loyal to this company since they were only in Mall Food courts. I will never eat here again.
This is Chick fil-a. Yall were an institution. An inspiration that other food establishments chased.
Poor Truett, he never would have allowed this. He would be ashamed of his scummy, greedy children that took over.
Atmosphere: 1
Food: 1
Service: 1
Jason Miao
Very fast and good for chick fil a
Atmosphere: 4
Food: 5
Service: 5
Erino Campbell
First in Dallas and head out to this Chick-fil-A restaurant. The lady at the counter was so nice and helpful. The sandwich was tasteful. I would recommend this place.
Atmosphere: 3
Food: 5
Service: 5
S R
Great workers and food! Love the little breakfast potatoes!
Atmosphere: 5
Food: 5
Service: 5
Mirenda Kirksey
The food was hot and prepared to my request.
Atmosphere: 4
Food: 5
Service: 5
Mr whathisface
i came thru the drive thru and abby was nice but it’s like everytime i get to the window julie is always in a pissy mood i don’t kno if she is having a bad day but she shouldn’t take tht out on me and my driver
Atmosphere: 3
Food: 5
Service: 1
Belpowerslave
If you can find a way to get in when it's not absolutely crazy busy, it's not bad at all! I would just recommend avoiding it, like the plague, during busy hours.
Atmosphere: 5
Food: 5
Service: 5
Sha D.
They re-drop fries when you ask for fresh ones. Smh horrible place
Atmosphere: 1
Food: 1
Service: 1
Jacob Sharp
I wish this place would get it together with sauce. They have forgotten to add paid sauce when ordered. A salad with no dressing? Come on dude.
I’ve been to this location many times, at least once a month and every time there’s an item missing and it’s always extras that I’m paying more for. What’s the point of ordering them and paying for them if I never get them and have to come back to the store after getting home to receive my items.
Stephen S
Slowest Chick-fil-a drive thru I have ever seen.
T N (Noobits)
This place is run like a machine so it's exactly what you'd expect from a chick fil a. Well run and food is consistent.
Atmosphere: 5
Food: 5
Service: 5
Eman meselu
Spring mix on spicy deluxe not good. At least tell me u out of romaine or leaf lettuce.
Atmosphere: 4
Food: 3
Service: 4
Jardan Starks
Wish I was capable of giving zero stars. The manager, “Daniel” I think was his name, was taking the order of my girlfriend and I. He was staring at her chest the entire order to the point in which he got our order wrong. I surely hope something is done about that as he might be doing the same to other women.
Unfortunately, this chick fil a is not the best. The amount of orders that they get wrong is surprising. If they are going to rush you through the drive thru so much then at least get the order right. Or when you do get it wrong be apologetic. The last order they gave me a completely wrong sandwich. When I called to mention it they never apologized but they said they’d have a note with a replacement sandwich for me but I had a week to use it…. Excuse me? You screwed up my order and now you’re putting a time limit on when I can get what I paid for? That’s poor customer service.
Atmosphere: 4
Food: 4
Service: 2
SHADY BUSINESS PRACTICES. This is second time at this location and the 13th, yes the THIRTEENTH time this has happened to me at a Chick fil a. Nearly every time I have ordered an item using loyalty reward points in the app, something is wrong with that item. Either old, burned, or a cheaper item than what was requested. Today I ordered 4 items and 3 were perfect and fresh, but the 4th item was supposed to be a Chick fil a Deluxe with a multigrain bun that I used 1,000 reward points on. Instead they slapped a multigrain bun an a soggy, regular chicken sandwich that looks like it was sitting there most of the day. This almost ALWAYS happens when I use reward points. 91% of the time. That’s not a “mistake,” that is intentional and shady business practices. The employees are able to see when an item was ordered using points and based on the percentage I guarantee they are told to give out old or cheap food. So they bait you into buying items and gaining reward points, then the items bought with reward points are what they would normally throw in the garbage. I’ve been loyal to this company since they were only in Mall Food courts. I will never eat here again.
This is Chick fil-a. Yall were an institution. An inspiration that other food establishments chased.
Poor Truett, he never would have allowed this. He would be ashamed of his scummy, greedy children that took over.
Atmosphere: 1
Food: 1
Service: 1
Very fast and good for chick fil a
Atmosphere: 4
Food: 5
Service: 5
First in Dallas and head out to this Chick-fil-A restaurant. The lady at the counter was so nice and helpful. The sandwich was tasteful. I would recommend this place.
Atmosphere: 3
Food: 5
Service: 5
Great workers and food! Love the little breakfast potatoes!
Atmosphere: 5
Food: 5
Service: 5
The food was hot and prepared to my request.
Atmosphere: 4
Food: 5
Service: 5
i came thru the drive thru and abby was nice but it’s like everytime i get to the window julie is always in a pissy mood i don’t kno if she is having a bad day but she shouldn’t take tht out on me and my driver
Atmosphere: 3
Food: 5
Service: 1
If you can find a way to get in when it's not absolutely crazy busy, it's not bad at all! I would just recommend avoiding it, like the plague, during busy hours.
Atmosphere: 5
Food: 5
Service: 5
They re-drop fries when you ask for fresh ones. Smh horrible place
Atmosphere: 1
Food: 1
Service: 1
I wish this place would get it together with sauce. They have forgotten to add paid sauce when ordered. A salad with no dressing? Come on dude.
Restaurantji Recommends
I’ve been to this location many times, at least once a month and every time there’s an item missing and it’s always extras that I’m paying more for. What’s the point of ordering them and paying for them if I never get them and have to come back to the store after getting home to receive my items.
Slowest Chick-fil-a drive thru I have ever seen.
This place is run like a machine so it's exactly what you'd expect from a chick fil a. Well run and food is consistent.
Atmosphere: 5
Food: 5
Service: 5
Spring mix on spicy deluxe not good. At least tell me u out of romaine or leaf lettuce.
Atmosphere: 4
Food: 3
Service: 4
Wish I was capable of giving zero stars. The manager, “Daniel” I think was his name, was taking the order of my girlfriend and I. He was staring at her chest the entire order to the point in which he got our order wrong. I surely hope something is done about that as he might be doing the same to other women.
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