This location has been remodeled and new private bays and an arena for interactive games added. Service for the restaurant was slightly off. Cards are now tap to play with rfid instead of swipe. Could use some better prizes.
Alida Trevino
I wouldn't recommend the food, any of it. In our party of 5, not one had a good experience with the food. Cold, greasy, not tasty. Our server seemed new and a little lost. Missing food, long wait on food, not all out at the same time, no refill offer on drinks. Bar drinks were good and consistent, but service at the bar was not welcoming, at least from one bartender in particular. Seemed more interested in local patrons. The game area was good. The attendant was very friendly and helpful.
Atmosphere: 4
Food: 1
Service: 3
Natalie Terry
Cost too much. You need about 300 dollars to play and have fun for a hour.
Atmosphere: 2
Food: 2
Service: 2
Opentable Diner
Very poor service, food wasn't that great either. Will not be returning to this location at all!!
Xero L. (xeroluck)
Waited at the empty winners circle for 20min, no help because there was no worker. Floor manager and I made eye contact from across the way and I waved him over. He ignored me and walked off. I may as well make the drive to the Dallas location… at least their people take care of their customers.
Edit: A manager apologized and gave us credits as compensation for having to wait so long.
Atmosphere: 2
Food: 2
Service: 3
Loki “Loki”
Food and service was great just only 4 Stars to me for the standing of waste of money unless you have at least 6 people in the party and all 6 are drinking or playing games the best value deal for games is nice also try the bacon burger OMG 😳 😱 soooo delicious
Atmosphere: 4
Food: 4
Service: 4
M D
Update: as per instructions from D&B below, I told the narrative on their online form…… and (not-surprisingly) crickets. Obviously they just want to act like they care on google reviews. Then again, if they stay busy, then no reason to worry about bad experiences. It’s just business. Entree was never delivered and it became a hassle to get it removed from ticket. Realized other people had the same problem nearby. We were planning on ordering more, but decided it wasn’t worth waiting for. It was hard enough to track down our server. Manager never once came to discuss. I assume it happens so much they just fix the ticket and move on? Played in the shuffleboard/dart booth and told it would be for an hour. But they don’t tell you is they charge you 15 minutes of that hour to set up, even though it took them about three minutes. What food we did get seemed to be OK and taste. Hence why it’s not a complete one star review.
Atmosphere: 1
Food: 2
Service: 1
Frankie
This place isn't very fun if im being honest. Atleast not for adults. So yourself a favor and go to main event 3 miles down the road
Atmosphere: 1
Food: 3
Service: 2
Ivan Henson
It's fun but a little expensive. The restaurant area, it is not kept up and the decor is more.down scale, then it should be
Atmosphere: 4
Food: 4
Service: 3
Dustin Ebert
Management here is holding the service department back. It's obvious. Food is good and facility is very clean!
The dining experience at this Dave and Busters is considerably different than the original location in Dallas. There is nothing special at all about the dining experience, the food was ok, the service was average and it took a really long time to get our food. We will not likely dine here again. We did have a good time playing games. So 3 stars
Jennifer Kennedy
Remodel is amazing! Looks great. However, their food is still not good and you better not want to order anything, there is never anyone working during the day. You have to literally track them down. So very sad. Management needs own this and take some accountability and start walking the floor to help out.
Atmosphere: 5
Food: 2
Service: 1
Mandi Rockhold
We always enjoy coming to play games no matter how much money we spend. The expectation of food and service is never high because we understand they are always understaffed and super busy! My husband and I are in the service industry and I had to post how crappy we felt having to leave to get dinner at 54th street, which is in the same shopping center. We waited at the host stand for the restaurant and were told it would be best to seat ourselves in the bar area where it's open seating and that someone would take care of us. We watched as one family in front of us did that, so we made our way over and set ourselves between two tables as we are a family of seven. We waited around 20 minutes before deciding to leave. We watched at least two to three servers walk past us and two gentlemen who appear to be managers only because they're dressed differently than everyone else. As we proceeded to walk out the exit door, we looked back and saw one of the servers picking up the two dirty glasses we left on the table and straightening up the plates. That is the reason for this review. As I previously stated, we are in the industry, and we were judged by your people tonight and left unattended for no reason! Shame on your people. I'm attaching our receipt from 54th Street to show my truth and hope that your employees read this review and think twice next time. Our industry is never easy, but leading with positivity and always enjoying yourself will help you get through your day. We'll be back after our dinner to finish using the $180 we loaded our kids cards with. Do better people.
Atmosphere: 4
Food: 1
Service: 1
Joel ALF
It is okay. Slow service. Food it is okay. There are a lot of new games.
Atmosphere: 4
Food: 4
Service: 4
Patrick O'Connor
Pretty fun arcade games for a pretty good price, although I do believe the conspiracy about the toto cards in the wizard of Oz coin machine.
This location has been remodeled and new private bays and an arena for interactive games added. Service for the restaurant was slightly off. Cards are now tap to play with rfid instead of swipe. Could use some better prizes.
I wouldn't recommend the food, any of it. In our party of 5, not one had a good experience with the food. Cold, greasy, not tasty. Our server seemed new and a little lost. Missing food, long wait on food, not all out at the same time, no refill offer on drinks. Bar drinks were good and consistent, but service at the bar was not welcoming, at least from one bartender in particular. Seemed more interested in local patrons. The game area was good. The attendant was very friendly and helpful.
Atmosphere: 4
Food: 1
Service: 3
Cost too much. You need about 300 dollars to play and have fun for a hour.
Atmosphere: 2
Food: 2
Service: 2
Very poor service, food wasn't that great either. Will not be returning to this location at all!!
Waited at the empty winners circle for 20min, no help because there was no worker. Floor manager and I made eye contact from across the way and I waved him over. He ignored me and walked off. I may as well make the drive to the Dallas location… at least their people take care of their customers.
Edit: A manager apologized and gave us credits as compensation for having to wait so long.
Atmosphere: 2
Food: 2
Service: 3
Food and service was great just only 4 Stars to me for the standing of waste of money unless you have at least 6 people in the party and all 6 are drinking or playing games the best value deal for games is nice also try the bacon burger OMG 😳 😱 soooo delicious
Atmosphere: 4
Food: 4
Service: 4
Update: as per instructions from D&B below, I told the narrative on their online form…… and (not-surprisingly) crickets. Obviously they just want to act like they care on google reviews. Then again, if they stay busy, then no reason to worry about bad experiences. It’s just business.
Entree was never delivered and it became a hassle to get it removed from ticket. Realized other people had the same problem nearby. We were planning on ordering more, but decided it wasn’t worth waiting for. It was hard enough to track down our server. Manager never once came to discuss. I assume it happens so much they just fix the ticket and move on? Played in the shuffleboard/dart booth and told it would be for an hour. But they don’t tell you is they charge you 15 minutes of that hour to set up, even though it took them about three minutes.
What food we did get seemed to be OK and taste. Hence why it’s not a complete one star review.
Atmosphere: 1
Food: 2
Service: 1
This place isn't very fun if im being honest. Atleast not for adults. So yourself a favor and go to main event 3 miles down the road
Atmosphere: 1
Food: 3
Service: 2
It's fun but a little expensive. The restaurant area, it is not kept up and the decor is more.down scale, then it should be
Atmosphere: 4
Food: 4
Service: 3
Management here is holding the service department back. It's obvious. Food is good and facility is very clean!
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
The dining experience at this Dave and Busters is considerably different than the original location in Dallas. There is nothing special at all about the dining experience, the food was ok, the service was average and it took a really long time to get our food. We will not likely dine here again. We did have a good time playing games. So 3 stars
Remodel is amazing! Looks great. However, their food is still not good and you better not want to order anything, there is never anyone working during the day. You have to literally track them down. So very sad. Management needs own this and take some accountability and start walking the floor to help out.
Atmosphere: 5
Food: 2
Service: 1
We always enjoy coming to play games no matter how much money we spend. The expectation of food and service is never high because we understand they are always understaffed and super busy! My husband and I are in the service industry and I had to post how crappy we felt having to leave to get dinner at 54th street, which is in the same shopping center. We waited at the host stand for the restaurant and were told it would be best to seat ourselves in the bar area where it's open seating and that someone would take care of us. We watched as one family in front of us did that, so we made our way over and set ourselves between two tables as we are a family of seven. We waited around 20 minutes before deciding to leave. We watched at least two to three servers walk past us and two gentlemen who appear to be managers only because they're dressed differently than everyone else. As we proceeded to walk out the exit door, we looked back and saw one of the servers picking up the two dirty glasses we left on the table and straightening up the plates. That is the reason for this review. As I previously stated, we are in the industry, and we were judged by your people tonight and left unattended for no reason! Shame on your people. I'm attaching our receipt from 54th Street to show my truth and hope that your employees read this review and think twice next time. Our industry is never easy, but leading with positivity and always enjoying yourself will help you get through your day. We'll be back after our dinner to finish using the $180 we loaded our kids cards with. Do better people.
Atmosphere: 4
Food: 1
Service: 1
It is okay. Slow service. Food it is okay. There are a lot of new games.
Atmosphere: 4
Food: 4
Service: 4
Pretty fun arcade games for a pretty good price, although I do believe the conspiracy about the toto cards in the wizard of Oz coin machine.
Atmosphere: 4
Service: 4
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