Bit confusing where to go for dinner, and staff wasn't sure how to check-in tabletop reservation. The manager had to come and do it. Margherita Flatbread was more like pizza thickness than flatbread. Fish and chips was good portion. Desert was good. Service bit slow as staff wasn't around all time.
Kimberly
My server was terrible. The restaurant only had a couple of full tables yet our waiter would have 10-15 minute gaps between coming to our table to check on us. Then my requests would be delayed or not filled at all. I asked for steak sauce for my steak and never received it. I asked for silver to EAT my steak and did not receive it until 15 minutes later after asking again. This delay in service did not surprise me as I saw my waiter standing around talking on multiple occasions.
Fred
Our server was completely rude the entire time, dismissive, sassy, and argumentative, to say the least. All eight of my employees had the same complaint and asked me to find the GM or manager on duty because everyone was so upset they wanted to leave within 15 minutes of being seated. Imagine spending over $400 just to be treated poorly and not receive what was advertised. The night manager, however, was amazing, professional, understanding, and the only highlight of our experience. Everything else was disappointing. We definitely should've gone to Main Event instead.
Willie
Wait staff while friendly, messed up our order multiple times which made for not the best experience considering the price of the food.
Jennifer
We were celebrating a birthday, the food was really good! It wasn't too crowded & the games were fun. The only negative was it states on your website that on Sundays after 9pm service industry workers are supposed to get half off drinks but that wasn't the case & our server had no clue what we were talking about. All in all a good time :)
Maria
The food was AMAZING and prices a bit high but expected. Service was not so well, waitress had to be called over several times. Didn't pick up dirty dishes until we asked to made room for dessert. Tried giving me the bill and we're still waiting for dessert. Finally stood directly next to me watching as I was paying the bill to see her tip.
Melanie
The waiter didn't serve my son's food. Of the 16 people who were there, my son was the last to eat after being there for two hours. My friend order nachos without jalapeño and they bring twice with jalapeño. The manager was very kind in understanding my displeasure, but I think they should improve their service. The costumer services wasn't great. It was out first time coming to this place.It's sad that we had a bad experience at this place.
Opentable Diner
Very poor service, food wasn't that great either. Will not be returning to this location at all!!
Michael
The dining experience at this Dave and Busters is considerably different than the original location in Dallas. There is nothing special at all about the dining experience, the food was ok, the service was average and it took a really long time to get our food. We will not likely dine here again. We did have a good time playing games. So 3 stars
Gary
They have many specials and many games. There were so many TV's with all various sports. A family place. A date place. An after work happy hour place. A place where you can feel like you are at a carnival. The restrooms were clean. There is something for everyone.
Called to reserve a pool table. Individual I spoke with was untrained, rude and ignorant. It was my birthday and I was treated like a number. She told me to go online to reserve pool tables only for her to be like “oh they don't have any at any of the locations near you” I took my money and business to y'all's competitor. I would suggest re training to focus on customer experience. It's ridiculous how much yall charge to just hire a bunch of unsympathetic losers who don't care about the businesses bottom dollar. Stop hiring garbage people. i made the reservation for Nov 18 and I clearly expressed I wanted to spend my birthday there. But forget it. Won't ever consider it again and will go on to tell everyone I know what garbage Dave & Busters is and how they staff their locations with bottom of the barrel.
Miguel Angel
Recientemente remodelado. Tardan un poco en atenderte, pero siempre han sido muy amables. En esta última ocasión hubo un corte de luz de alrededor de 10 minutos.
Mercedes
It was a very pleasant moment, delicious food, excellent service. my children enjoyed it a lot
Server was very attentive at first. Then 30 minutes went by and we didn't have our drinks from the bar that we ordered. Asked about them an she seemed lost an didn't know what happened. Then eventually found the drinks that another worker had just walking around with. She never asked if we'd liked them remade or anything just gave them. I stated I didn't want mine cause I'd already finished eating an kids was ready to go play. Never got an apology either.
We had the barbacoa fries, philly cheese steak, and s'mores cheesecake. Everything was phenomenal, including the service. Also tried the Henney's strawberry nirvana, which was absolutely amazing.
Bit confusing where to go for dinner, and staff wasn't sure how to check-in tabletop reservation. The manager had to come and do it. Margherita Flatbread was more like pizza thickness than flatbread. Fish and chips was good portion. Desert was good. Service bit slow as staff wasn't around all time.
My server was terrible. The restaurant only had a couple of full tables yet our waiter would have 10-15 minute gaps between coming to our table to check on us. Then my requests would be delayed or not filled at all. I asked for steak sauce for my steak and never received it. I asked for silver to EAT my steak and did not receive it until 15 minutes later after asking again. This delay in service did not surprise me as I saw my waiter standing around talking on multiple occasions.
Our server was completely rude the entire time, dismissive, sassy, and argumentative, to say the least. All eight of my employees had the same complaint and asked me to find the GM or manager on duty because everyone was so upset they wanted to leave within 15 minutes of being seated. Imagine spending over $400 just to be treated poorly and not receive what was advertised. The night manager, however, was amazing, professional, understanding, and the only highlight of our experience. Everything else was disappointing. We definitely should've gone to Main Event instead.
Wait staff while friendly, messed up our order multiple times which made for not the best experience considering the price of the food.
We were celebrating a birthday, the food was really good! It wasn't too crowded & the games were fun. The only negative was it states on your website that on Sundays after 9pm service industry workers are supposed to get half off drinks but that wasn't the case & our server had no clue what we were talking about. All in all a good time :)
The food was AMAZING and prices a bit high but expected. Service was not so well, waitress had to be called over several times. Didn't pick up dirty dishes until we asked to made room for dessert. Tried giving me the bill and we're still waiting for dessert. Finally stood directly next to me watching as I was paying the bill to see her tip.
The waiter didn't serve my son's food. Of the 16 people who were there, my son was the last to eat after being there for two hours. My friend order nachos without jalapeño and they bring twice with jalapeño. The manager was very kind in understanding my displeasure, but I think they should improve their service. The costumer services wasn't great. It was out first time coming to this place.It's sad that we had a bad experience at this place.
Very poor service, food wasn't that great either. Will not be returning to this location at all!!
The dining experience at this Dave and Busters is considerably different than the original location in Dallas. There is nothing special at all about the dining experience, the food was ok, the service was average and it took a really long time to get our food. We will not likely dine here again. We did have a good time playing games. So 3 stars
They have many specials and many games. There were so many TV's with all various sports. A family place. A date place. An after work happy hour place. A place where you can feel like you are at a carnival. The restrooms were clean. There is something for everyone.
Restaurantji Recommends
Called to reserve a pool table. Individual I spoke with was untrained, rude and ignorant. It was my birthday and I was treated like a number. She told me to go online to reserve pool tables only for her to be like “oh they don't have any at any of the locations near you” I took my money and business to y'all's competitor. I would suggest re training to focus on customer experience. It's ridiculous how much yall charge to just hire a bunch of unsympathetic losers who don't care about the businesses bottom dollar. Stop hiring garbage people. i made the reservation for Nov 18 and I clearly expressed I wanted to spend my birthday there. But forget it. Won't ever consider it again and will go on to tell everyone I know what garbage Dave & Busters is and how they staff their locations with bottom of the barrel.
Recientemente remodelado. Tardan un poco en atenderte, pero siempre han sido muy amables. En esta última ocasión hubo un corte de luz de alrededor de 10 minutos.
It was a very pleasant moment, delicious food, excellent service. my children enjoyed it a lot
Server was very attentive at first. Then 30 minutes went by and we didn't have our drinks from the bar that we ordered. Asked about them an she seemed lost an didn't know what happened. Then eventually found the drinks that another worker had just walking around with. She never asked if we'd liked them remade or anything just gave them. I stated I didn't want mine cause I'd already finished eating an kids was ready to go play. Never got an apology either.
We had the barbacoa fries, philly cheese steak, and s'mores cheesecake. Everything was phenomenal, including the service. Also tried the Henney's strawberry nirvana, which was absolutely amazing.
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