Bought a sandwich and asked for a water cup. I was told that they only offer soda. Very scummy business practice.
Allan Yang
Not giving water to customers that are buying food is poor service. When asking for water they now say they don’t have water cups. I’m sorry, but not everyone wants a soda, they want a simple water. This is commonplace and shouldn’t be something the owners on this establishment refuse for guests who buy food from you.
Kerri Beland
We ordered ahead for carry-out for a ballpark dinner during my husband's softball tournament. We got 2 Giant Scicilians and 2 Giant Pizza sandwiches for our family of 6. It was PLENTY of food for dinner and lunch the next day! The side of bowtie pasta I got was very small for $4.99, but it was tasty!
Atmosphere: 5
Food: 5
Service: 5
Daniel Windham
Got cussed out by the cashier for asking for a receipt. This place is absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
taylar howton
Ordered a beach club it’s is supposed to come with avocado spread didn’t get that. Then I called to let them know hey I didn’t get what I asked for tho the team lead was nice it should not be overly complicated to get my sandwich replaced since your employees just didn’t put it on there. Also some of the turkey on my sandwich was dried out and almost hard as well as some of the bread being rock hard. I was really looking forward to this sandwich. It’s sad that you can’t get what you paid to asked for
Food: 2
Service: 3
Travis Loyd
Meh...
v p
JJ sandwiches are great but when I faced an issue with a pasta and the manager reached out immediately and took care of me during my following visit.
Atmosphere: 4
Food: 5
Service: 5
Floyd Bodine III
Make great sandwich.
Atmosphere: 5
Food: 5
Service: 5
Stacey
I don't think the tall white guy likes to wait on black people he was so rude. I will never go to this location again
Atmosphere: 1
Food: 2
Service: 1
Tanya M.
Ordered a sandwich with a delay today about two hours ago to be delivered with a two hour delay to a hotel. Once I placed the order it said immediately out for delivery? I went to check outside my room door there was nothing … Around the time of my delivery I never get any notifications or anything that my order left or delivered and finally it was 10 minutes after the supposed delivery I look outside my door and the sandwich is on the side where you can’t see it unless you go outside … who knows maybe it’s been there since 2 hrs ago ? Also I ordered a side of avocado spread and it was put on my tuna sandwich ? … super disappointed with this location today
Edit: I looked in my bag after I finished my food and discovered a side of avocado as well ?
The sandwiches are decent as it's just another mediocre Jimmy John's. I wouldn't go out of your way to go to this shop unless it's close by. The food is generally kept fresh, with some days here and there (often enough to be noted) where the tomatoes are soggy, bread is hard , onions are foul, etc.
Of course the prepackaged products are consistent, no complaints there. Cookies are always good, and the chips even better.
There was a golden age of this store where it felt like there was better management and more lively people. More consistent sandwiches, quality of product, customer service, and even better vibes (of course with some caveats here and there but those were easy to look over). Professional yet friendly and personal.
But, unfortunately, most of the familiar faces that made the shop enjoyable to go to seem to have left. What was once a community driven sandwich shop has turned into another soulless fast food joint with no character.
The reason for the one star is because I feel like those people are who made this place feel (and taste) like a five star establishment, and without them I can't see myself wanting to go there anymore. Of course the food can be okay but why would I order here paying premium prices for food I can get that's more consistent and fresh at other locations or sandwich shops. It's a stark contrast that I don't think I can look over, both customer service and quality.
TLDR; The shop is not what it used to be and there are much better options for the price. I wouldn't recommend this store, even for those who are desperate for a taste of Jimmy.
Atmosphere: 1
Food: 3
Service: 2
Leonardo Altuve
The worst sub in my life????bad persons and frozen sub
Atmosphere: 2
Food: 2
Service: 1
Megan Hernandez
We have ordered lots of unwichs from JJ. They always come nicely wrapped. Whoever made our unwhichs this time was very lazy.
Atmosphere: 4
Food: 2
Service: 2
Kelly McKinnon
I am so thrilled to finally have a Jimmy John’s that is within their delivery radius. This location is amazing. The staff is wonderful and kind!! Thank you to all the amazing staff at this Jimmy John’s on 360!
Bought a sandwich and asked for a water cup. I was told that they only offer soda. Very scummy business practice.
Not giving water to customers that are buying food is poor service. When asking for water they now say they don’t have water cups. I’m sorry, but not everyone wants a soda, they want a simple water. This is commonplace and shouldn’t be something the owners on this establishment refuse for guests who buy food from you.
We ordered ahead for carry-out for a ballpark dinner during my husband's softball tournament. We got 2 Giant Scicilians and 2 Giant Pizza sandwiches for our family of 6. It was PLENTY of food for dinner and lunch the next day! The side of bowtie pasta I got was very small for $4.99, but it was tasty!
Atmosphere: 5
Food: 5
Service: 5
Got cussed out by the cashier for asking for a receipt. This place is absolutely terrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered a beach club it’s is supposed to come with avocado spread didn’t get that. Then I called to let them know hey I didn’t get what I asked for tho the team lead was nice it should not be overly complicated to get my sandwich replaced since your employees just didn’t put it on there. Also some of the turkey on my sandwich was dried out and almost hard as well as some of the bread being rock hard. I was really looking forward to this sandwich. It’s sad that you can’t get what you paid to asked for
Food: 2
Service: 3
Meh...
JJ sandwiches are great but when I faced an issue with a pasta and the manager reached out immediately and took care of me during my following visit.
Atmosphere: 4
Food: 5
Service: 5
Make great sandwich.
Atmosphere: 5
Food: 5
Service: 5
I don't think the tall white guy likes to wait on black people he was so rude. I will never go to this location again
Atmosphere: 1
Food: 2
Service: 1
Ordered a sandwich with a delay today about two hours ago to be delivered with a two hour delay to a hotel. Once I placed the order it said immediately out for delivery? I went to check outside my room door there was nothing …
Around the time of my delivery I never get any notifications or anything that my order left or delivered and finally it was 10 minutes after the supposed delivery I look outside my door and the sandwich is on the side where you can’t see it unless you go outside … who knows maybe it’s been there since 2 hrs ago ? Also I ordered a side of avocado spread and it was put on my tuna sandwich
? … super disappointed with this location today
Edit: I looked in my bag after I finished my food and discovered a side of avocado as well ?
Food: 2
Restaurantji Recommends
They didn't have bread
Atmosphere: 3
Food: 2
Service: 3
The sandwiches are decent as it's just another mediocre Jimmy John's. I wouldn't go out of your way to go to this shop unless it's close by. The food is generally kept fresh, with some days here and there (often enough to be noted) where the tomatoes are soggy, bread is hard , onions are foul, etc.
Of course the prepackaged products are consistent, no complaints there. Cookies are always good, and the chips even better.
There was a golden age of this store where it felt like there was better management and more lively people. More consistent sandwiches, quality of product, customer service, and even better vibes (of course with some caveats here and there but those were easy to look over). Professional yet friendly and personal.
But, unfortunately, most of the familiar faces that made the shop enjoyable to go to seem to have left. What was once a community driven sandwich shop has turned into another soulless fast food joint with no character.
The reason for the one star is because I feel like those people are who made this place feel (and taste) like a five star establishment, and without them I can't see myself wanting to go there anymore. Of course the food can be okay but why would I order here paying premium prices for food I can get that's more consistent and fresh at other locations or sandwich shops. It's a stark contrast that I don't think I can look over, both customer service and quality.
TLDR; The shop is not what it used to be and there are much better options for the price. I wouldn't recommend this store, even for those who are desperate for a taste of Jimmy.
Atmosphere: 1
Food: 3
Service: 2
The worst sub in my life????bad persons and frozen sub
Atmosphere: 2
Food: 2
Service: 1
We have ordered lots of unwichs from JJ. They always come nicely wrapped. Whoever made our unwhichs this time was very lazy.
Atmosphere: 4
Food: 2
Service: 2
I am so thrilled to finally have a Jimmy John’s that is within their delivery radius. This location is amazing. The staff is wonderful and kind!! Thank you to all the amazing staff at this Jimmy John’s on 360!
Atmosphere: 5
Food: 5
Service: 5
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