Ordered a sandwich with a delay today about two hours ago to be delivered with a two hour delay to a hotel. Once I placed the order it said immediately out for delivery? I went to check outside my room door there was nothing … Around the time of my delivery I never get any notifications or anything that my order left or delivered and finally it was 10 minutes after the supposed delivery I look outside my door and the sandwich is on the side where you can’t see it unless you go outside … who knows maybe it’s been there since 2 hrs ago ? Also I ordered a side of avocado spread and it was put on my tuna sandwich ? … super disappointed with this location today
Edit: I looked in my bag after I finished my food and discovered a side of avocado as well ?
Food: 2
Luis Romero
They didn't have bread
Atmosphere: 3
Food: 2
Service: 3
fluffygoats
The sandwiches are decent as it's just another mediocre Jimmy John's. I wouldn't go out of your way to go to this shop unless it's close by. The food is generally kept fresh, with some days here and there (often enough to be noted) where the tomatoes are soggy, bread is hard , onions are foul, etc.
Of course the prepackaged products are consistent, no complaints there. Cookies are always good, and the chips even better.
There was a golden age of this store where it felt like there was better management and more lively people. More consistent sandwiches, quality of product, customer service, and even better vibes (of course with some caveats here and there but those were easy to look over). Professional yet friendly and personal.
But, unfortunately, most of the familiar faces that made the shop enjoyable to go to seem to have left. What was once a community driven sandwich shop has turned into another soulless fast food joint with no character.
The reason for the one star is because I feel like those people are who made this place feel (and taste) like a five star establishment, and without them I can't see myself wanting to go there anymore. Of course the food can be okay but why would I order here paying premium prices for food I can get that's more consistent and fresh at other locations or sandwich shops. It's a stark contrast that I don't think I can look over, both customer service and quality.
TLDR; The shop is not what it used to be and there are much better options for the price. I wouldn't recommend this store, even for those who are desperate for a taste of Jimmy.
Atmosphere: 1
Food: 3
Service: 2
Leonardo Altuve
The worst sub in my life????bad persons and frozen sub
Atmosphere: 2
Food: 2
Service: 1
Megan Hernandez
We have ordered lots of unwichs from JJ. They always come nicely wrapped. Whoever made our unwhichs this time was very lazy.
Atmosphere: 4
Food: 2
Service: 2
Kelly McKinnon
I am so thrilled to finally have a Jimmy John’s that is within their delivery radius. This location is amazing. The staff is wonderful and kind!! Thank you to all the amazing staff at this Jimmy John’s on 360!
Atmosphere: 5
Food: 5
Service: 5
Sarah Sweet
"BrOwN tAbLe" when asked where to get pick up orders you work at a sub shop not a gulag work camp you miserable
Atmosphere: 1
Food: 3
Service: 1
Rene Langston
I made an online order for delivery. When it didn't arrive in a timely manner, I called only to find out that I had entered my information incorrectly. Even when we figured that out, they still made everything right! I'm very impressed with the customer service. I only wish I would have caught their names to give them proper praise!
Food: 5
Service: 5
Mr. B
Don't ever ask for anything extra because you'll never get it, even if you pay for it.I asked for extra oregano, they will only give small amount. Asked for avocado (extra . 75) never put in my sandwich plus added cucumber and they couldn't even fill the sandwich with it, just only 3 puny slices. Last visit before this I asked for drink and they never gave it to me until I went home and just noticed I never got my drink. DONT EVER EAT HERE! ITS WASTE OF YOUR MONEY!
Atmosphere: 1
Food: 1
Service: 1
Chris Koch
Ordered delivery on the app. 40 minutes gone by, checked status. The app says it has been delivered, but there is nothing. After a brief conversation with the person at the restaurant, they have no idea where my food was delivered, but will redeliver. Great. Another 40 gone by, nothing. Asked for a refund. The refund was freaky fast.
This place has great employees and fresh food. Very convenient location from DFW airport.
Atmosphere: 4
Food: 5
Service: 5
Celeste Bayless
I like coming to this Jimmy Johns. I only order ahead and they always have the order ready on time. The workers here are super nice and friendly. When I carry out large orders, they have asked if I needed help carrying anything and it’s reassuring that they care.
Terry Ray
Great food great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog
ric malenfant
JJ's is always a good place to get a tasty sandwich when you don't bring your lunch from home.
Atmosphere: 5
Food: 5
Service: 5
Michaela Holmes
This place is so clean and always gets my customized order perfect. They really have their process streamlined and take extra care to make orders correct. The food is so fresh- never going to subway ever again.
Ordered a sandwich with a delay today about two hours ago to be delivered with a two hour delay to a hotel. Once I placed the order it said immediately out for delivery? I went to check outside my room door there was nothing …
Around the time of my delivery I never get any notifications or anything that my order left or delivered and finally it was 10 minutes after the supposed delivery I look outside my door and the sandwich is on the side where you can’t see it unless you go outside … who knows maybe it’s been there since 2 hrs ago ? Also I ordered a side of avocado spread and it was put on my tuna sandwich
? … super disappointed with this location today
Edit: I looked in my bag after I finished my food and discovered a side of avocado as well ?
Food: 2
They didn't have bread
Atmosphere: 3
Food: 2
Service: 3
The sandwiches are decent as it's just another mediocre Jimmy John's. I wouldn't go out of your way to go to this shop unless it's close by. The food is generally kept fresh, with some days here and there (often enough to be noted) where the tomatoes are soggy, bread is hard , onions are foul, etc.
Of course the prepackaged products are consistent, no complaints there. Cookies are always good, and the chips even better.
There was a golden age of this store where it felt like there was better management and more lively people. More consistent sandwiches, quality of product, customer service, and even better vibes (of course with some caveats here and there but those were easy to look over). Professional yet friendly and personal.
But, unfortunately, most of the familiar faces that made the shop enjoyable to go to seem to have left. What was once a community driven sandwich shop has turned into another soulless fast food joint with no character.
The reason for the one star is because I feel like those people are who made this place feel (and taste) like a five star establishment, and without them I can't see myself wanting to go there anymore. Of course the food can be okay but why would I order here paying premium prices for food I can get that's more consistent and fresh at other locations or sandwich shops. It's a stark contrast that I don't think I can look over, both customer service and quality.
TLDR; The shop is not what it used to be and there are much better options for the price. I wouldn't recommend this store, even for those who are desperate for a taste of Jimmy.
Atmosphere: 1
Food: 3
Service: 2
The worst sub in my life????bad persons and frozen sub
Atmosphere: 2
Food: 2
Service: 1
We have ordered lots of unwichs from JJ. They always come nicely wrapped. Whoever made our unwhichs this time was very lazy.
Atmosphere: 4
Food: 2
Service: 2
I am so thrilled to finally have a Jimmy John’s that is within their delivery radius. This location is amazing. The staff is wonderful and kind!! Thank you to all the amazing staff at this Jimmy John’s on 360!
Atmosphere: 5
Food: 5
Service: 5
"BrOwN tAbLe" when asked where to get pick up orders you work at a sub shop not a gulag work camp you miserable
Atmosphere: 1
Food: 3
Service: 1
I made an online order for delivery. When it didn't arrive in a timely manner, I called only to find out that I had entered my information incorrectly. Even when we figured that out, they still made everything right! I'm very impressed with the customer service. I only wish I would have caught their names to give them proper praise!
Food: 5
Service: 5
Don't ever ask for anything extra because you'll never get it, even if you pay for it.I asked for extra oregano, they will only give small amount. Asked for avocado (extra . 75) never put in my sandwich plus added cucumber and they couldn't even fill the sandwich with it, just only 3 puny slices. Last visit before this I asked for drink and they never gave it to me until I went home and just noticed I never got my drink. DONT EVER EAT HERE! ITS WASTE OF YOUR MONEY!
Atmosphere: 1
Food: 1
Service: 1
Ordered delivery on the app. 40 minutes gone by, checked status. The app says it has been delivered, but there is nothing. After a brief conversation with the person at the restaurant, they have no idea where my food was delivered, but will redeliver. Great. Another 40 gone by, nothing. Asked for a refund. The refund was freaky fast.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
This place has great employees and fresh food. Very convenient location from DFW airport.
Atmosphere: 4
Food: 5
Service: 5
I like coming to this Jimmy Johns. I only order ahead and they always have the order ready on time. The workers here are super nice and friendly. When I carry out large orders, they have asked if I needed help carrying anything and it’s reassuring that they care.
Great food great people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog
JJ's is always a good place to get a tasty sandwich when you don't bring your lunch from home.
Atmosphere: 5
Food: 5
Service: 5
This place is so clean and always gets my customized order perfect. They really have their process streamlined and take extra care to make orders correct. The food is so fresh- never going to subway ever again.
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