Store messed up on my order, even before I paid for it - I confirmed what I wanted. Three workers took my order and it was still wrong. I ordered a watermelon smoothie with mango popping and paid $9 - the order was still wrong. I didnt receive a watermelon with mango popping
Meilyn Escobar
I went to that place twice on my third time they didn’t make my drink as I asked with less sugar I give them % off sugar that I want the drink was sweet. They forgot to give me my last persent of sugar that I asked for. So please check your dream before you leave the location. I am so disappointment. I spent $8 on a drink that I didn’t like.
Bryson Roden
Emi was very helpful in helping me find the Matcha with Fresh Milk!! It was also very good!!!
Desi Boi
There are so many flavors here yet the majority of them taste watered down. I strongly suggest going to iTeaLounge instead, at least they serve drinks.
Robert Miller
Horrible, mismanagement I've ever seen. TWENTY MINUTE wait for an order called in advance!?
Just Numbers88
In the past this place was great. Went last night and felt like I was being nickel and dime on every little thing. After receiving my order, took one sip and threw it in the outside trash. Wasted $6. Not going back, time for a different shop.
w “Brandon Ch” le
Grabbing your drinks here is a good idea
MRS Jones
They close before actual closing. I can't stand places that do that & refuse service to paying customers because they're too lazy to work until the store actually closes. R&B Tea would never! (MY FAV GO 2 PLACE)
To Owner Response: If I walk in 3 minutes before you close, you are still open. So, my review was accurate. Based on other review responses, I think you should probably redesign your views on customer service before you hurt your small business. If you would like to hire me as a consultant, let me know.
Gabriel Rouzer
Wonderful staff! Clean and fun atmosphere but most importantly good drinks!
Millie Hsueh
I’ve been coming to this location for several years and enjoy the tea flavors, toppings, and location of this Sharetea.
My favorite flavors are: QQ Happy Family, Matcha milk tea with red bean, and the Passion Fruit Orange and Grapefruit fruit tea with lychee jelly.
They give the perfect amount of toppings and custom make your tea. Between other tea places and locations, this one is my top 5! The staff is friendly and efficient.
They have Happy Hour on Mon-Thurs from 1-4:30 so that’s a definite bonus. I hope they stay in business because the Fort Worth location closed down a while ago, which was a huge disappointment.
Let me start off by saying this review is not indicative of all ShareTeas that I've been to, only the one in HEB. There are several ShareTeas that are amazing to drink at, have better service, better flavor, better working conditions. This review is targeted towards only HEB ShareTea.
This location in particular is very low quality, in terms of flavor (the store either overdoes it with the sugar or doesn't crush the ice enough) and in terms of the store itself (not much seating, very empty). The price of this place is much higher than most bubble tea places in the area.
However, the reason I'm writing this review is because of the working conditions I've seen on display here. The staff generally tries to do their best, but are constantly worked down by executives and associates. For instance, lately I arrive to the store for the first time in months to see an associate (I believe his name is Michael) screaming profanities at his poor employees, right in the middle of the store, for everyone to see. It shouldn't matter what he was going through, he should not be swearing at crying high school girls who are already underpaid enough. I have never experienced such a worrisome sight at any occupation business I've been to.
I strongly suggest that whoever is looking for a bubble tea place to try out iTeaLounge off of Glade Street. They have much better seating, games, better flavor, and better prices. It's about a minute from ShareTea in HEB.
ShareTea is constantly trying to hire new workers to fill in the vacancies from high schoolers who quit. I promise you, THERES A REASON WHY THEY QUIT! KungFuTea and iTeaLounge are much better environments to work in!
Ms.MoWheeler
I really enjoy Sharetea, but I was surprised that it took over 20 minutes to get my order, especially with only three people ahead of me and seven staff members working. It didn’t use to be this way, and I believe some additional training and professional guidance could really help improve efficiency.
The customer ahead of me mentioned this as well. Wishing you the best—I know you guys can do it!
Atmosphere: 1
Food: 4
Service: 1
EdwardInTX
9/2024: $12.56 for the same 2 drinks now. 8/2022: As good as any other sharetea out there. This one sits to the left of Hopdoddy on the street leading up to the theater. Costs about $11.37 for two drinks: classic milk tea and qq happy family. Drinks come in one size, which is tall, unless you order split cups.
Martina Hanna
I’m writing this as an advice to management rather than a review. Having a staff that doesn’t have a clue of what they’re selling is very distasteful and leaves a mom and her two kids with very disappointing drinks.
Atmosphere: 2
Food: 1
Service: 2
Deborah Silva
Cute little spotBoba is so good! And they even have card games to play while you enjoy your drink . They also have happy hour which is always a plus!
Store messed up on my order, even before I paid for it - I confirmed what I wanted. Three workers took my order and it was still wrong. I ordered a watermelon smoothie with mango popping and paid $9 - the order was still wrong. I didnt receive a watermelon with mango popping
I went to that place twice on my third time they didn’t make my drink as I asked with less sugar I give them % off sugar that I want the drink was sweet. They forgot to give me my last persent of sugar that I asked for. So please check your dream before you leave the location. I am so disappointment. I spent $8 on a drink that I didn’t like.
Emi was very helpful in helping me find the Matcha with Fresh Milk!! It was also very good!!!
There are so many flavors here yet the majority of them taste watered down. I strongly suggest going to iTeaLounge instead, at least they serve drinks.
Horrible, mismanagement I've ever seen. TWENTY MINUTE wait for an order called in advance!?
In the past this place was great. Went last night and felt like I was being nickel and dime on every little thing. After receiving my order, took one sip and threw it in the outside trash. Wasted $6.
Not going back, time for a different shop.
Grabbing your drinks here is a good idea
They close before actual closing. I can't stand places that do that & refuse service to paying customers because they're too lazy to work until the store actually closes. R&B Tea would never! (MY FAV GO 2 PLACE)
To Owner Response: If I walk in 3 minutes before you close, you are still open. So, my review was accurate. Based on other review responses, I think you should probably redesign your views on customer service before you hurt your small business. If you would like to hire me as a consultant, let me know.
Wonderful staff! Clean and fun atmosphere but most importantly good drinks!
I’ve been coming to this location for several years and enjoy the tea flavors, toppings, and location of this Sharetea.
My favorite flavors are: QQ Happy Family, Matcha milk tea with red bean, and the Passion Fruit Orange and Grapefruit fruit tea with lychee jelly.
They give the perfect amount of toppings and custom make your tea. Between other tea places and locations, this one is my top 5! The staff is friendly and efficient.
They have Happy Hour on Mon-Thurs from 1-4:30 so that’s a definite bonus. I hope they stay in business because the Fort Worth location closed down a while ago, which was a huge disappointment.
Restaurantji Recommends
Let me start off by saying this review is not indicative of all ShareTeas that I've been to, only the one in HEB. There are several ShareTeas that are amazing to drink at, have better service, better flavor, better working conditions. This review is targeted towards only HEB ShareTea.
This location in particular is very low quality, in terms of flavor (the store either overdoes it with the sugar or doesn't crush the ice enough) and in terms of the store itself (not much seating, very empty). The price of this place is much higher than most bubble tea places in the area.
However, the reason I'm writing this review is because of the working conditions I've seen on display here. The staff generally tries to do their best, but are constantly worked down by executives and associates. For instance, lately I arrive to the store for the first time in months to see an associate (I believe his name is Michael) screaming profanities at his poor employees, right in the middle of the store, for everyone to see. It shouldn't matter what he was going through, he should not be swearing at crying high school girls who are already underpaid enough. I have never experienced such a worrisome sight at any occupation business I've been to.
I strongly suggest that whoever is looking for a bubble tea place to try out iTeaLounge off of Glade Street. They have much better seating, games, better flavor, and better prices. It's about a minute from ShareTea in HEB.
ShareTea is constantly trying to hire new workers to fill in the vacancies from high schoolers who quit. I promise you, THERES A REASON WHY THEY QUIT! KungFuTea and iTeaLounge are much better environments to work in!
I really enjoy Sharetea, but I was surprised that it took over 20 minutes to get my order, especially with only three people ahead of me and seven staff members working. It didn’t use to be this way, and I believe some additional training and professional guidance could really help improve efficiency.
The customer ahead of me mentioned this as well.
Wishing you the best—I know you guys can do it!
Atmosphere: 1
Food: 4
Service: 1
9/2024: $12.56 for the same 2 drinks now.
8/2022: As good as any other sharetea out there. This one sits to the left of Hopdoddy on the street leading up to the theater. Costs about $11.37 for two drinks: classic milk tea and qq happy family. Drinks come in one size, which is tall, unless you order split cups.
I’m writing this as an advice to management rather than a review. Having a staff that doesn’t have a clue of what they’re selling is very distasteful and leaves a mom and her two kids with very disappointing drinks.
Atmosphere: 2
Food: 1
Service: 2
Cute little spotBoba is so good! And they even have card games to play while you enjoy your drink . They also have happy hour which is always a plus!
Food: 5
Service: 5
Recommended dishes: Honey Milk Tea
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