Very bad customer service got my order wrong and acted like it was my fault. I asked them to exchange the drink but they told me i can trash it outside. I will be never coming back to this location.
Service: 1
Cheyenne Neal
When I tell you, I was having the absolute WORST day. I had to take my ESA to the vet and miss work. Stopped in here on my way home and the vibe is great, everyone is super sweet and the spread love wall is adorable. I go to Starbucks REGULARLY and always get good service but never feel compelled to write a review about my experience. Today was so far beyond “customer service” this was genuine human connection and it was amazing. JUSTUS AND JERRY really made my visit magical. Way to turn around my day. Thank you so much, these guys deserve every praise in the book!
Atmosphere: 5
Food: 5
Service: 5
china Chamberlain
They messed up my order and no one answers phone. Starbucks cost too much to not be able to speak with anyone about replacing.
April Cain
The Lemon loaf is so delicious and I also purchased drinks for the me and the kids. Drinks alway right and the service through the drive thru is always quick at this location and the clerks always greet you with a friendly smile.
Atmosphere: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Iced Lemon Loaf, White Chocolate
Jeremy Wanamaker
Small on the inside but clean and friendly!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Scott Gray
Hot and delicious bfast sandwich. Friendly
Atmosphere: 5
Food: 5
Service: 5
Zach Miller
Absolutely oblivious to what’s going on around, and on top of not knowing how to make a proper drink they can’t get orders right! I wanted a venti hot water a venti chocolate mocha with a shot of espresso and a sandwich we’ll they got the sandwich right at least…??
Atmosphere: 1
Food: 1
Service: 1
Caroline Knight
I regularly order from this Starbucks - both in person and through Doordash. Usually hot chocolates, lattes and caramel frappuccinos. I feel like I have to double and triple check that they get my order right every time, because typically I will drive/walk away with 2-3 things missing that I most certainly paid for.The reason for my review today is communication. On the rare times that I order through doordash, it's always a caramel frappuccino, because it's the simplest thing to make and hard to screw up.I input all of the details: Venti Caramel Frappuccino, with extra caramel drizzle inside and on top. The extra caramel drizzle costs $.75 and I typically don't receive it, so I called the store. Tell me why I had to call the store 2-3 times before someone picked up? And then the guy didn't even take my name he was so rushed to hang up.Then the icing on the cake: I receive the order, so extra drizzle, and just to be petty they didn't include a straw. What a jerk.
Atmosphere: 1
Food: 1
Service: 1
Maxwell Willows
Shout out to those working on Christmas. Not only was everyone upbeat and efficient, everyone who was working went above and beyond to make sure I had a good experience.
Indolent service can cost you a sale.Imagine asking to have a drink split into 2 cups for your kids and they deny your request. When is "Chick Fil A" a taking over the coffee business....They never let their customers down.
Service: 1
Marsha McKBrown
This location is great! The staff are so friendly!!
Atmosphere: 5
Food: 5
Service: 5
Miloud Rafik Sahih
I loved the placeEmma was an amazing person she helped us pick up our first delicious Starbucks
Service: 5
Bre Herriage
Great service especially since new people started and new
Very bad customer service got my order wrong and acted like it was my fault. I asked them to exchange the drink but they told me i can trash it outside. I will be never coming back to this location.
Service: 1
When I tell you, I was having the absolute WORST day. I had to take my ESA to the vet and miss work. Stopped in here on my way home and the vibe is great, everyone is super sweet and the spread love wall is adorable. I go to Starbucks REGULARLY and always get good service but never feel compelled to write a review about my experience. Today was so far beyond “customer service” this was genuine human connection and it was amazing. JUSTUS AND JERRY really made my visit magical. Way to turn around my day. Thank you so much, these guys deserve every praise in the book!
Atmosphere: 5
Food: 5
Service: 5
They messed up my order and no one answers phone. Starbucks cost too much to not be able to speak with anyone about replacing.
The Lemon loaf is so delicious and I also purchased drinks for the me and the kids. Drinks alway right and the service through the drive thru is always quick at this location and the clerks always greet you with a friendly smile.
Atmosphere: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato, Iced Lemon Loaf, White Chocolate
Small on the inside but clean and friendly!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Caramel Macchiato
Hot and delicious bfast sandwich. Friendly
Atmosphere: 5
Food: 5
Service: 5
Absolutely oblivious to what’s going on around, and on top of not knowing how to make a proper drink they can’t get orders right! I wanted a venti hot water a venti chocolate mocha with a shot of espresso and a sandwich we’ll they got the sandwich right at least…??
Atmosphere: 1
Food: 1
Service: 1
I regularly order from this Starbucks - both in person and through Doordash. Usually hot chocolates, lattes and caramel frappuccinos. I feel like I have to double and triple check that they get my order right every time, because typically I will drive/walk away with 2-3 things missing that I most certainly paid for.The reason for my review today is communication. On the rare times that I order through doordash, it's always a caramel frappuccino, because it's the simplest thing to make and hard to screw up.I input all of the details: Venti Caramel Frappuccino, with extra caramel drizzle inside and on top. The extra caramel drizzle costs $.75 and I typically don't receive it, so I called the store. Tell me why I had to call the store 2-3 times before someone picked up? And then the guy didn't even take my name he was so rushed to hang up.Then the icing on the cake: I receive the order, so extra drizzle, and just to be petty they didn't include a straw. What a jerk.
Atmosphere: 1
Food: 1
Service: 1
Shout out to those working on Christmas. Not only was everyone upbeat and efficient, everyone who was working went above and beyond to make sure I had a good experience.
Atmosphere: 5
Food: 5
Service: 5
Love the holiday treats and drinks
Restaurantji Recommends
The baristas were friendly and very helpful with choosing what to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frosted Sugar Cookies, Bacon Gouda & Egg Breakfast Sandwich, Cinnamon Coffee Cake
Indolent service can cost you a sale.Imagine asking to have a drink split into 2 cups for your kids and they deny your request. When is "Chick Fil A" a taking over the coffee business....They never let their customers down.
Service: 1
This location is great! The staff are so friendly!!
Atmosphere: 5
Food: 5
Service: 5
I loved the placeEmma was an amazing person she helped us pick up our first delicious Starbucks
Service: 5
Great service especially since new people started and new
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Lemon Loaf