Drove around to the drive side window after to pick up a coffee for someone. This girl held the coffee out before I could even grab it. I had to stop so my mirror would not hit the coffee she was holding. When she moved the coffee she was holding. I pulled up all the way to the window. As I was still driving she said hi!, then bye!, in a sarcastic manner, trying to force me to grab the coffee quickly. There were no customers behind me. She knew what she was doing. There is no reason for employees to treat their customers this way, or anyone this way.
Atmosphere: 1
Service: 1
Lance Silvertooth
Coffee was good.
Atmosphere: 4
Service: 4
Hailey Luke
Service is lacking, to say the least. Very poor communication in drive thru.
Atmosphere: 1
Food: 1
Service: 1
Tricia Jenson
If I could give a zero star I would. This is the Starbucks that I regularly come to and now, not anymore. I am a local out running the trail and in the Texas heat. I stopped in and asked for a small cup of water. I was denied water unless I purchased something. Well, I'm out running and I have no money on me. I'm overheated and needed water. Starbucks...if this is your policy to deny your customers a cup of water, then you have big problems. I'm absolutely appalled and dumbfounded at what just happened.
Service: 1
Jennifer Steinmetz
My service was friendly and immediate. I did a carryout, but the store is lovely and looks like there are lots of great places to sit and have conversations
Atmosphere: 5
Food: 5
Service: 5
Casheba Christopher
Never have had an issue with this Starbucks but I guess someone wasn’t a having a good day in the establishment when I went this morning. I simply asked if the apple croissants were still available because they weren’t featured on the menu and received a rather flat and rude response from one of the baristas who was working in the background. The barista who was on the speaker forgot to turn her earpiece off when she asked, therefore, I heard her response (so to be clear, the barista I was speaking with wasn’t the one being rude). However, it was rude enough for me cancel my order and seek another Starbucks to order from. If you don’t want to work early mornings I get it, but in that line of work customer service is everything. Try working on that for next time.
Atmosphere: 2
Food: 5
Service: 2
Ruby Watts
They charged me twice for no reason! They also scanned my gift card telling me my total was around 3 dollars, I payed and later looked at my transactions and they had charged get over $4 as well as my $3 gift card so they took around $8 from me for a grande sweet cream cold brew which is a little over $5… I’m very upset DO NOT GO THERE!
Service: 1
Joceline Kobayashi
I usually come here 2 or 3 times a week and depending on the barista my basic on the menu drink always comes out different. It's literally a iced matcha with a foam. Would like some consistency please.
Andy Davis
Was the only person in line, stood there for 10 min to order a single black coffee. Then stood at the end of the bar waiting for the single black coffee for an additional 10 min.
Bacon sausage wrap wasn’t as described-no sausage and had potatoes. I know it is a corporate product but they need to provide feedback. Bathroom floor was disgusting. Lattes and other breakfast sandwich were great. Staff were friendly and delivered prompt service.
Atmosphere: 4
Food: 3
Service: 5
reyna razo
The cashier Lilith was rude at the window rolled her eyes and asked why i wanted to know her name poor service at this location.
Service: 1
Recommended dishes: Brew
Ron Gruben
I go here every day because of the wonderful crew ❤ this is Linda has Ron's name but I'm the one that goes.have several closer to me but drive to this location because of the crew that are awesome!!!!!Love you ! 3/11 This crew makes my day every day, they are the best ( Linda gr flat white)
Atmosphere: 5
Food: 5
Service: 5
Briana
Was greeted with warm smiles and politeness as I walked in. It was nice as I had a stressful night of little to no sleep. I came in and ordered my matcha and pumpkin loaf and it was not only served to me on a plate truly warmed, but they put my drink in a beautiful glass and got my order right. The aesthetic of this place is fantastic, down to the music. It makes you feel like 'That Girl'. Very great vibes. Thank you for the cleanliness and the experience!
Atmosphere: 5
Food: 5
Service: 5
Gigi Maldonado
This is usually my go-to-location but lately I have noticed the pouring of 🧊 it’s in the exaggerated side. My most recent visit was today, I just paid almost $6 for a full cup of ice 😡 and I really don’t appreciate that 👎🏼 Starbucks I know you CAN DO BETTER
Green tea is delightful
Atmosphere: 5
Service: 5
Drove around to the drive side window after to pick up a coffee for someone. This girl held the coffee out before I could even grab it. I had to stop so my mirror would not hit the coffee she was holding. When she moved the coffee she was holding. I pulled up all the way to the window. As I was still driving she said hi!, then bye!, in a sarcastic manner, trying to force me to grab the coffee quickly. There were no customers behind me. She knew what she was doing. There is no reason for employees to treat their customers this way, or anyone this way.
Atmosphere: 1
Service: 1
Coffee was good.
Atmosphere: 4
Service: 4
Service is lacking, to say the least. Very poor communication in drive thru.
Atmosphere: 1
Food: 1
Service: 1
If I could give a zero star I would. This is the Starbucks that I regularly come to and now, not anymore. I am a local out running the trail and in the Texas heat. I stopped in and asked for a small cup of water. I was denied water unless I purchased something. Well, I'm out running and I have no money on me. I'm overheated and needed water. Starbucks...if this is your policy to deny your customers a cup of water, then you have big problems. I'm absolutely appalled and dumbfounded at what just happened.
Service: 1
My service was friendly and immediate. I did a carryout, but the store is lovely and looks like there are lots of great places to sit and have conversations
Atmosphere: 5
Food: 5
Service: 5
Never have had an issue with this Starbucks but I guess someone wasn’t a having a good day in the establishment when I went this morning. I simply asked if the apple croissants were still available because they weren’t featured on the menu and received a rather flat and rude response from one of the baristas who was working in the background. The barista who was on the speaker forgot to turn her earpiece off when she asked, therefore, I heard her response (so to be clear, the barista I was speaking with wasn’t the one being rude). However, it was rude enough for me cancel my order and seek another Starbucks to order from. If you don’t want to work early mornings I get it, but in that line of work customer service is everything. Try working on that for next time.
Atmosphere: 2
Food: 5
Service: 2
They charged me twice for no reason!
They also scanned my gift card telling me my total was around 3 dollars, I payed and later looked at my transactions and they had charged get over $4 as well as my $3 gift card so they took around $8 from me for a grande sweet cream cold brew which is a little over $5… I’m very upset DO NOT GO THERE!
Service: 1
I usually come here 2 or 3 times a week and depending on the barista my basic on the menu drink always comes out different. It's literally a iced matcha with a foam. Would like some consistency please.
Was the only person in line, stood there for 10 min to order a single black coffee. Then stood at the end of the bar waiting for the single black coffee for an additional 10 min.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bacon sausage wrap wasn’t as described-no sausage and had potatoes. I know it is a corporate product but they need to provide feedback. Bathroom floor was disgusting. Lattes and other breakfast sandwich were great. Staff were friendly and delivered prompt service.
Atmosphere: 4
Food: 3
Service: 5
The cashier Lilith was rude at the window rolled her eyes and asked why i wanted to know her name poor service at this location.
Service: 1
Recommended dishes: Brew
I go here every day because of the wonderful crew ❤ this is Linda has Ron's name but I'm the one that goes.have several closer to me but drive to this location because of the crew that are awesome!!!!!Love you ! 3/11 This crew makes my day every day, they are the best ( Linda gr flat white)
Atmosphere: 5
Food: 5
Service: 5
Was greeted with warm smiles and politeness as I walked in. It was nice as I had a stressful night of little to no sleep. I came in and ordered my matcha and pumpkin loaf and it was not only served to me on a plate truly warmed, but they put my drink in a beautiful glass and got my order right. The aesthetic of this place is fantastic, down to the music. It makes you feel like 'That Girl'. Very great vibes. Thank you for the cleanliness and the experience!
Atmosphere: 5
Food: 5
Service: 5
This is usually my go-to-location but lately I have noticed the pouring of 🧊 it’s in the exaggerated side. My most recent visit was today, I just paid almost $6 for a full cup of ice 😡 and I really don’t appreciate that 👎🏼 Starbucks I know you CAN DO BETTER
Atmosphere: 5
Service: 5
Loading...