Went to this location to get 2 foot long cheese dippers. He made one, cut it in half and then tried to charge me for 2 because he cut it in half and it was 2 pieces. I told him that wasn't right and to forget it because I didn't want it anymore. He argued with me saying that I had to pay because he made it. I walked out and will be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
Olivia Bruza
This restaurant is super clean and super efficient, every time I go they are kind and and quick. Mr. Udnan (sorry for misspelling) was very nice to me and helped me with my question. Love this subwa keep doing what you’re doing.
Every time i come in the manager is sitting in the corner on the phone instead of helping, and the only person working is always slow and trust me im a patient person, but this is outrageous. if i could give it 0 stars i would.
Atmosphere: 1
Food: 1
Service: 1
Hannah Markley
I just came through to get my son the same sandwich I always get. It’s just pepperoni and cheese no extra meat or cheese. The lady charged me for the wrong sandwich which includes double meat, 2 different kinds of meat and double cheese causing this charge to be way more than I usually pay. She also didn’t ring this up as a meal but everything separate. I brought it to her attention after reading the receipt, and the cashier argued with me. She refused to refund me the over charge and claimed that’s the exact sandwich I got. I won’t ever be coming to this location, and will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
J R Collins
Today I ordered a steak and cheese 6 inch. When I was checked out the sandwich was almost $8. I looked up online and steak and cheese was a bit under $7. They had rung up a Philly steak. When I approached the mgr to question this, he tried a few explanations, explaining the difference in ounces of meat ect... finally he said that he gives his customers the best portion unless they state otherwise. Excuse me... you qualify the customers to see what THEY'D LIKE, you don't just upgrade their sandwich at their expense. So I told him ok, I understand what you're doing and he stated next time he'll give me a discount. Ummm NO. I won't be back ever! You do not get to decide what I want or how much or what I spend! The only reason I didn't give it back for a refund is due to the fact that this Man is actually a very nice person, but I won't take My money to a place with policies i find deceptive. You need to qualify the person! Some people won't mind being "upgraded" without consent however I'm not one of them. I've been in sales over $40 yrs, that'd be as bad as me just charging your card for what I want you to have.
Atmosphere: 5
Food: 3
Service: 1
Chuck Burke
Called to get a party sub. Whoever picked up the phone obviously uses English or some facsimile thereof as a second language. This store just lost my business. Not acceptable in the heart of Texas.
Atmosphere: 4
Food: 4
Service: 1
Stephen Davis
This subway will not honor the 6.99 deal even though it’s posted on the window. She said it was online only when it clearly says in store only. Drove down to the central location where we’ve been numerous times with no issues. I’ll never visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Paola Castaneda
Amazing food, clean, and very helpful service!!
Atmosphere: 5
Food: 5
Service: 5
Fatima Naeem
Good food and service ?
Atmosphere: 5
Food: 5
Service: 5
Jeremy Maldonado
This place was great, I come here multiple times and it’s always good, the food is absolutely delicious and amazing, not only that but the service is always great too! Almost every time I come here there’s a man that’s always in a good mood and honestly just brightens my day. I definitely recommend coming here.
Lady behind the counter was very rude. started yelling at me after i tried to confirm my order with her. Also she made 4 sandwiches for orders “in front of mine” even tho i was literally in the store.
Atmosphere: 1
Food: 1
Service: 1
Ashley H
Came here about a week ago, had a pickup order was ready pretty quickly. Both gentlemen were very nice and helpful. Place was very clean.
Atmosphere: 5
Food: 5
Service: 5
Care Sheely
very kind employees and amazing food!
Atmosphere: 3
Food: 5
Service: 5
Makenzie Savage
Great environment very helpful
Atmosphere: 5
Food: 5
Service: 5
Lee
Would give 5 stars but I’ve been patient with this location and the past 5-6 months I’ve walked in they have told me I can’t use the coupons because there “system” is down. I don’t know if this location is struggling to stay open or what but they shouldn’t be sending coupons out if we can’t use them it’s false advertising. Update I had came in 8-12-24 they skimped my titan turkey because it was it was a promo
Went to this location to get 2 foot long cheese dippers. He made one, cut it in half and then tried to charge me for 2 because he cut it in half and it was 2 pieces. I told him that wasn't right and to forget it because I didn't want it anymore. He argued with me saying that I had to pay because he made it. I walked out and will be contacting corporate.
Atmosphere: 1
Food: 1
Service: 1
This restaurant is super clean and super efficient, every time I go they are kind and and quick. Mr. Udnan (sorry for misspelling) was very nice to me and helped me with my question. Love this subwa keep doing what you’re doing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Oatmeal Raisin, Oven Roasted Turkey, Rotisserie-Style Chicken, Grilled Chicken
Every time i come in the manager is sitting in the corner on the phone instead of helping, and the only person working is always slow and trust me im a patient person, but this is outrageous. if i could give it 0 stars i would.
Atmosphere: 1
Food: 1
Service: 1
I just came through to get my son the same sandwich I always get. It’s just pepperoni and cheese no extra meat or cheese. The lady charged me for the wrong sandwich which includes double meat, 2 different kinds of meat and double cheese causing this charge to be way more than I usually pay. She also didn’t ring this up as a meal but everything separate. I brought it to her attention after reading the receipt, and the cashier argued with me. She refused to refund me the over charge and claimed that’s the exact sandwich I got. I won’t ever be coming to this location, and will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
Today I ordered a steak and cheese 6 inch. When I was checked out the sandwich was almost $8. I looked up online and steak and cheese was a bit under $7. They had rung up a Philly steak. When I approached the mgr to question this, he tried a few explanations, explaining the difference in ounces of meat ect... finally he said that he gives his customers the best portion unless they state otherwise.
Excuse me... you qualify the customers to see what THEY'D LIKE, you don't just upgrade their sandwich at their expense. So I told him ok, I understand what you're doing and he stated next time he'll give me a discount.
Ummm NO. I won't be back ever!
You do not get to decide what I want or how much or what I spend!
The only reason I didn't give it back for a refund is due to the fact that this Man is actually a very nice person, but I won't take My money to a place with policies i find deceptive. You need to qualify the person!
Some people won't mind being "upgraded" without consent however I'm not one of them. I've been in sales over $40 yrs, that'd be as bad as me just charging your card for what I want you to have.
Atmosphere: 5
Food: 3
Service: 1
Called to get a party sub. Whoever picked up the phone obviously uses English or some facsimile thereof as a second language. This store just lost my business. Not acceptable in the heart of Texas.
Atmosphere: 4
Food: 4
Service: 1
This subway will not honor the 6.99 deal even though it’s posted on the window. She said it was online only when it clearly says in store only. Drove down to the central location where we’ve been numerous times with no issues. I’ll never visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Amazing food, clean, and very helpful service!!
Atmosphere: 5
Food: 5
Service: 5
Good food and service ?
Atmosphere: 5
Food: 5
Service: 5
This place was great, I come here multiple times and it’s always good, the food is absolutely delicious and amazing, not only that but the service is always great too! Almost every time I come here there’s a man that’s always in a good mood and honestly just brightens my day. I definitely recommend coming here.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doritos Nacho Cheese, Lays Baked BBQ, Vitamin Water xxx, Meatball Marinara, Subway Club, 12 Pack Cookie Box
Restaurantji Recommends
Lady behind the counter was very rude. started yelling at me after i tried to confirm my order with her. Also she made 4 sandwiches for orders “in front of mine” even tho i was literally in the store.
Atmosphere: 1
Food: 1
Service: 1
Came here about a week ago, had a pickup order was ready pretty quickly. Both gentlemen were very nice and helpful. Place was very clean.
Atmosphere: 5
Food: 5
Service: 5
very kind employees and amazing food!
Atmosphere: 3
Food: 5
Service: 5
Great environment very helpful
Atmosphere: 5
Food: 5
Service: 5
Would give 5 stars but I’ve been patient with this location and the past 5-6 months I’ve walked in they have told me I can’t use the coupons because there “system” is down. I don’t know if this location is struggling to stay open or what but they shouldn’t be sending coupons out if we can’t use them it’s false advertising. Update I had came in 8-12-24 they skimped my titan turkey because it was it was a promo
Atmosphere: 3
Food: 3
Service: 1
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