Chipotle Mexican Grill

I got chicken bowl once or twice a week, and I think the portion has decreased by 40%. Dont come to buy food here

Atmosphere: 1

Food: 1

Service: 1

Every time I order on my app food is never ready they prepare it once I get there, and all employees always have an attitude they are so rude and disrespectful. They always throw my food in the bag it always makes a mess and they barely put any food in the bowls or whatever I order.

Atmosphere: 1

Food: 2

Service: 1

This location is just not it. The music is so loud its overwhelming and you cant hear the employees. They get annoyed when you ask huh a million times. They also jip you big time when you ask for extra anything. I wont go back to this location. I'd rather drive the longer distance for a better experience.

Atmosphere: 1

Food: 2

Service: 2

Horrible service. Super rude staff.

Atmosphere: 1

Food: 2

Service: 1

I had a great experiences here, I noticed there was a new manager! I have been coming to this location for years and was really impressed by the new atmosphere! Love chipotle, love this location, hope to see good things to come!

Atmosphere: 5

Food: 5

Service: 5

Absolutely ridiculous. There was no line, yet I stood there for 10 minutes while SIX employees just stared at me. Made eye contact with multiple of them, but instead of helping, they were too busy having side conversations and cleaning. Not one person acknowledged me or even tried to take my order. I eventually walked out without ordering. Unbelievable lack of customer service.

Atmosphere: 1

Food: 1

Service: 1

Ordered chips and queso, and went I got home noticed it’s only like 10 chips in the bag. Waste of money!

Went and asked for a bowl "double meat, half chicken, half steak" and they tried to charge me for four portions of meat. Not to mention the amount of meat I was given, would hardly qualify as a double to any reasonable person.
Friend ordered a double chicken bowl. The amount of meat given, wasn't even passable for a single portion, let alone double. When we asked the employee if that was a double. he said "yes". Myself, my friend, and a third person behind me spoke out about the lack or meat.
After, the manager came over. Aggressively moved her employee out of the way, scooped a portion of chicken. Rudely said "now its a double" and stormed off. I was shocked, as that is no way to treat your employees or your customers.
After the encounter, I overheard the manager gossiping to her employees about how she treated us and how much of an "idiot" I was.
Management should re evaluate the shift leader at this location.

Atmosphere: 1

Food: 1

Service: 1

Ordered double chicken - was originally given half of 1 scoop and reiterated that it was double. The manager stepped in and gave me a quarter scoop on top of my already small portion and then proceeded to rudely comment that it was now officially 2 scoops, and that any further chicken would constitute as a triple portion. All while looking at a weak single portion of chicken. The guy in front of me & the guy behind me both agreed that the portion was abysmal.

Seriously believe management needs to review this shift manager as she treats all of her customers poorly and then laughs about the encounters.

I wouldn’t recommend anyone to go to this chipotle.

Atmosphere: 1

Food: 1

Service: 1

My order number is 644D4 I ordered a mexican coka cola and bowl i havent recived coka cola

Walk in and they didn't have nothing cook and run out of almost everything should just close the place

Terrible customer service from the lady at drive through on a Sunday noon.

Service: 1

This is by far the worst customer service experience I've ever has at one of their restaurants. Ordered my food. The manager supposedly the one that was serving the food was very rude, and obnoxious. Didn't care to be polite or provide any nice courteous service at all. Asked for lime juice when I was getting ready to check out , just to be told by her employee that and I quote.. " we're not allowed to give out lime juice" I said really? And explained how all other Chipotle restaurants I have been to never had an issue giving a cup of lime juice. I politely told him he can keep his chicken bowl . That I would take my business elsewhere. He said ok and didn't seem to care. Also, the manager said okay sir... you can leave now... with a very rude and arrogant demeanor. No wonder this restaurant has such bad reviews. Corporate needs to investigate how's it been run immediately.

Atmosphere: 1

Food: 3

Service: 1

Terrible service, the lady who served me did so with an attitude of: hurry up, I don't have all day, if you don't like your job you should look for another one and not make other people's days miserable.

Food: 5

Service: 1

Got take out. Constantly getting disappointed with chipotle unfortunately. They always forget something in my order and tonight my drink.

Atmosphere: 3

Food: 3

Service: 3