Been going here forever and this establishment is by far the worst I have ever experienced. The people are always rude and they never make the orders correctly. Stay far away for your sanity.
Atmosphere: 1
Food: 1
Service: 1
ashley sandella
a 10 minute wait just to get a dr.pepper with no ice. i didn’t ask for “no ice”
Atmosphere: 1
Food: 1
Service: 1
Gloria Lopez
It's just fast, easy accessible cup of coffee
Food: 3
Service: 3
Joel Velasquez
It was clean and the food came out fast
Atmosphere: 5
Food: 5
Service: 5
Har Dryv
Burnt the crap out my Egg McMuffin. Sure seems like they would have those cook times nailed down by now...
Food: 1
Service: 5
Shalondria Love
Customer service was good young lady with dreads was very nice n pleasant
Atmosphere: 5
Food: 5
Service: 5
Jordan Porter
This is the worst McDonald’s to ever exist. They suck all around. The staff rude the service slow.
Atmosphere: 1
Food: 1
Service: 1
T Stix
100% of the time they mess up the order. Smh. This actually never happens to me yet here it always does. Hire people that can do the job
Mekayla Potter
Came in and there were flowers on the tables. I thought it was charming.
Atmosphere: 5
Food: 5
Service: 5
Trip Parker
Drive thru is slow. I'm watching the staff goof off and playing. The guy in the drive thru kept rushing me and would not give me a second to look at the menu. The food was cold when I got it. If they had negative stars, they would a 5
Worst drive thru experience ever- took forever for a small fry and an ice cream cone- even ordering thru the app they still didn’t know what I ordered when I got to the 2nd window
Atmosphere: 1
Food: 1
Service: 1
Gina Getter
The McDonald’s in Farmers Branch Texas has the slowest drive-through of any fast food restaurant I have experienced. I waited so long,I finally left. This is not my first long wait experience with this drive-through. In the past, I’ve chalked it up to a bad day. Since this seems to be the norm, I will not come back.The staff either needs more training or they need more staff. With an abundance of restaurants in the area, people are sure to take their business elsewhere. if you have to wait for 10 minutes for one car to move forward in line. I will not be a customer at this McDonald’s in the future.
Service: 1
Alberto
I only ordered 1 coffe that’s it. 1 coffe and they gave me the wrong one.
Jacqueline Gonzalez
Previously came here because of good customer service, but this time it was different. I guess the kid at the drive thru was new or something? My order was pretty simple: Hotcakes, hotcakes w/ sausage and a sausage McMuffin.. I gave the kid the code before going to the window and usually I get a notification saying “we got your code” well this kid charged me before adding the code which means I didn’t get any points. He calls the manager, I try to explain and he doesn’t understand? Says the points were added but I clearly see they were not, I say it’s fine forget it. He offers a drink and I decline it, ok whatever I go to the second window, get handed my order by the same kid who took it. I look in the bag I see the hotcakes on top I’m like ok, and in a bag there’s the sausage McMuffin. Driving here I had a feeling I had to check again, the other order of hotcakes had egg, buscuit and sausage which I didn’t order… I just wanted the hotcakes w sausage it was pretty clear. I then look at the sandwich and there’s cheese 🙃 when I clearly said sausage McMuffin. Oh, and they only put 1 syrup and 1 fork for 2 orders of hotcakes LOL I was like ok I guess it’s fine I mean I have syrup at home. I was already half way home and didn’t want to turn back. Totally upsetting, since I didn’t even get a receipt? So idk if I got charged correctly..
Been going here forever and this establishment is by far the worst I have ever experienced. The people are always rude and they never make the orders correctly. Stay far away for your sanity.
Atmosphere: 1
Food: 1
Service: 1
a 10 minute wait just to get a dr.pepper with no ice. i didn’t ask for “no ice”
Atmosphere: 1
Food: 1
Service: 1
It's just fast, easy accessible cup of coffee
Food: 3
Service: 3
It was clean and the food came out fast
Atmosphere: 5
Food: 5
Service: 5
Burnt the crap out my Egg McMuffin. Sure seems like they would have those cook times nailed down by now...
Food: 1
Service: 5
Customer service was good young lady with dreads was very nice n pleasant
Atmosphere: 5
Food: 5
Service: 5
This is the worst McDonald’s to ever exist. They suck all around. The staff rude the service slow.
Atmosphere: 1
Food: 1
Service: 1
100% of the time they mess up the order. Smh. This actually never happens to me yet here it always does. Hire people that can do the job
Came in and there were flowers on the tables. I thought it was charming.
Atmosphere: 5
Food: 5
Service: 5
Drive thru is slow. I'm watching the staff goof off and playing. The guy in the drive thru kept rushing me and would not give me a second to look at the menu. The food was cold when I got it. If they had negative stars, they would a 5
Restaurantji Recommends
Worst drive thru experience ever- took forever for a small fry and an ice cream cone- even ordering thru the app they still didn’t know what I ordered when I got to the 2nd window
Atmosphere: 1
Food: 1
Service: 1
The McDonald’s in Farmers Branch Texas has the slowest drive-through of any fast food restaurant I have experienced. I waited so long,I finally left. This is not my first long wait experience with this drive-through. In the past, I’ve chalked it up to a bad day. Since this seems to be the norm, I will not come back.The staff either needs more training or they need more staff. With an abundance of restaurants in the area, people are sure to take their business elsewhere. if you have to wait for 10 minutes for one car to move forward in line. I will not be a customer at this McDonald’s in the future.
Service: 1
I only ordered 1 coffe that’s it. 1 coffe and they gave me the wrong one.
Previously came here because of good customer service, but this time it was different. I guess the kid at the drive thru was new or something? My order was pretty simple: Hotcakes, hotcakes w/ sausage and a sausage McMuffin.. I gave the kid the code before going to the window and usually I get a notification saying “we got your code” well this kid charged me before adding the code which means I didn’t get any points. He calls the manager, I try to explain and he doesn’t understand? Says the points were added but I clearly see they were not, I say it’s fine forget it. He offers a drink and I decline it, ok whatever I go to the second window, get handed my order by the same kid who took it. I look in the bag I see the hotcakes on top I’m like ok, and in a bag there’s the sausage McMuffin. Driving here I had a feeling I had to check again, the other order of hotcakes had egg, buscuit and sausage which I didn’t order… I just wanted the hotcakes w sausage it was pretty clear. I then look at the sandwich and there’s cheese 🙃 when I clearly said sausage McMuffin. Oh, and they only put 1 syrup and 1 fork for 2 orders of hotcakes LOL I was like ok I guess it’s fine I mean I have syrup at home. I was already half way home and didn’t want to turn back. Totally upsetting, since I didn’t even get a receipt? So idk if I got charged correctly..
Atmosphere: 1
Food: 1
Service: 1
Second time no bread - no burgers
Atmosphere: 1
Food: 1
Service: 1
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