Everybody in town recommends this place and we've given it a shot on three occasions now. Each time we have been let down for different reasons but all related to food quality. We have tried to order different meals (including the steaks) and haven't been impressed.
Karen S.
FYI.... As of 4/6/2022 closed for Dine In due to staff shortages. They are doing take-out orders only within certain hours.
Jack D.
Can't rely on them being open we drive over 30 min to eat and now three times they were closed!
Michael R. Lopez
We have been loyal customers for Ten years. The last few years the service has been declining with less than friendly service, with the wait staff being less than presentable. Dining area had food and filth throughout ( we dined at 4:30 pm ) thirty minutes after opening. Wait staff treated us like an inconvenience. Food today was mediocre at best. After a twenty minute wait there was nobody available to accept payment $97.00. Family left, once a waitress came to the front, we asked her to please take our payment. Time is valuable. Customers are valuable. Customer service professionalism and presentation is important. Very disappointed!!!! Trail riders used to be our family GO TO place for a wonderful dining experience with excellent food. Definitely failing at this point.
Joe Pappassi
There was two people in our party both of us ordered chicken fried steak, with broccoli, & fried okra. As usual the chicken fried steak was very good it was so large we each took half of it home. The sides were very good also. The service was excellent the employees work very hard. The owner Charlotte should be very proud of her business. Great job all.
marcia shanks
The food was good my steak was cooked perfectly. The hometown pride shown in this place is so great. Being new to the community it was wonderful to see small towns still exist. We were there on a very busy Friday night. Not a long wait for a table, somewhat of a wait to be served but could tell the staff was working as hard as possible so it wasn't a problem. We will definitely go back. And we will be taking out of town friends when they come.
Rustin LaFurney
This is a tough review to write because it's based a lot on a situation many restaurants are having: namely sparse wait-staff. I generally rate my steakhouses on the service and in this case, it was a little off this time. Unnecessary waiting at the door (which isn't sized for the numbers that were waiting) as wait staff sauntered from table to table, and busing tables was literally done one-handed (we've all seen those teenagers work who clearly don't want to be there.) Besides the service, the serving sizes were large and the my rib eye had a nice seer and was maybe 2 minutes cooked over what I liked. The wife had a taco salad, which she said tasted like they'd crumbled a hamburger patty to build it. BUT it was quite large for the cost.As I go over previous reviews, it seems like Trail Rider's either gets it right big time or is way off. Hopefully they can bring it all up to par and keep the small town vibe going.
joshuaRtigers2009
the meals are very good. good service don't have to wait and the drinks are very nice. i love the tigers den especially since its after the mascots
Andy Servantes
Great lunch with family! We were stuffed walking out! They give a lot of food! Delicious and very good service from our waiter
KK KOEHLER
FANTASTIC FOOD AND AMBIANCE WELL WORTH EVERY PENNY AND MY THIRTY MINUTE DRIVE. Pandemic has temporarily halted the pleasure of it all, but not for much longer (I pray).
We had a great experience our first time here. Classic dinner feel, fast/efficient service and great food. Really loved the theme of it. I would highly recommend giving it a shot!
Javier
We were promptly seated with menus but that was about the only good service we received. Sat there for 15 mins while waiters walked by never taking our orders. Seems like you need to be local to have your order taken. Never again supporting local business.
Rebecca Serna
When today for take out and they forgot my gravy for my chicken fried steak. Live by 320 to far to go back for it. Make sure next time check your order before you leave
A Serna
The food is really good. They serve large portions. We had a great waitress. She was very accommodating even considering we were a large group. They have a great selection to choose from. The fish was very delicious.
William B.
Is this is the real deal for Texas food. The chicken fried steak was awesome but could use a little salt and pepper.
Everybody in town recommends this place and we've given it a shot on three occasions now. Each time we have been let down for different reasons but all related to food quality. We have tried to order different meals (including the steaks) and haven't been impressed.
FYI.... As of 4/6/2022 closed for Dine In due to staff shortages. They are doing take-out orders only within certain hours.
Can't rely on them being open we drive over 30 min to eat and now three times they were closed!
We have been loyal customers for Ten years. The last few years the service has been declining with less than friendly service, with the wait staff being less than presentable. Dining area had food and filth throughout ( we dined at 4:30 pm ) thirty minutes after opening. Wait staff treated us like an inconvenience. Food today was mediocre at best. After a twenty minute wait there was nobody available to accept payment $97.00. Family left, once a waitress came to the front, we asked her to please take our payment. Time is valuable. Customers are valuable. Customer service professionalism and presentation is important. Very disappointed!!!! Trail riders used to be our family GO TO place for a wonderful dining experience with excellent food. Definitely failing at this point.
There was two people in our party both of us ordered chicken fried steak, with broccoli, & fried okra. As usual the chicken fried steak was very good it was so large we each took half of it home. The sides were very good also. The service was excellent the employees work very hard. The owner Charlotte should be very proud of her business. Great job all.
The food was good my steak was cooked perfectly. The hometown pride shown in this place is so great. Being new to the community it was wonderful to see small towns still exist. We were there on a very busy Friday night. Not a long wait for a table, somewhat of a wait to be served but could tell the staff was working as hard as possible so it wasn't a problem. We will definitely go back. And we will be taking out of town friends when they come.
This is a tough review to write because it's based a lot on a situation many restaurants are having: namely sparse wait-staff. I generally rate my steakhouses on the service and in this case, it was a little off this time. Unnecessary waiting at the door (which isn't sized for the numbers that were waiting) as wait staff sauntered from table to table, and busing tables was literally done one-handed (we've all seen those teenagers work who clearly don't want to be there.) Besides the service, the serving sizes were large and the my rib eye had a nice seer and was maybe 2 minutes cooked over what I liked. The wife had a taco salad, which she said tasted like they'd crumbled a hamburger patty to build it. BUT it was quite large for the cost.As I go over previous reviews, it seems like Trail Rider's either gets it right big time or is way off. Hopefully they can bring it all up to par and keep the small town vibe going.
the meals are very good. good service don't have to wait and the drinks are very nice. i love the tigers den especially since its after the mascots
Great lunch with family! We were stuffed walking out! They give a lot of food! Delicious and very good service from our waiter
FANTASTIC FOOD AND AMBIANCE WELL WORTH EVERY PENNY AND MY THIRTY MINUTE DRIVE. Pandemic has temporarily halted the pleasure of it all, but not for much longer (I pray).
Restaurantji Recommends
We had a great experience our first time here. Classic dinner feel, fast/efficient service and great food. Really loved the theme of it. I would highly recommend giving it a shot!
We were promptly seated with menus but that was about the only good service we received. Sat there for 15 mins while waiters walked by never taking our orders. Seems like you need to be local to have your order taken. Never again supporting local business.
When today for take out and they forgot my gravy for my chicken fried steak. Live by 320 to far to go back for it. Make sure next time check your order before you leave
The food is really good. They serve large portions. We had a great waitress. She was very accommodating even considering we were a large group. They have a great selection to choose from. The fish was very delicious.
Is this is the real deal for Texas food. The chicken fried steak was awesome but could use a little salt and pepper.